Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 467 de 1000 avaliações" "
10 - Excelente
467
Nota 8 - Boa. 259 de 1000 avaliações" "
8 - Boa
259
Nota 6 - Ok. 136 de 1000 avaliações" "
6 - Ok
136
Nota 4 - Insatisfatória. 69 de 1000 avaliações" "
4 - Insatisfatória
69
Nota 2 - Terrível. 69 de 1000 avaliações" "
2 - Terrível
69
8,0/10
Limpeza
8,6/10
Serviço e funcionários
8,0/10
Comodidades
7,4/10
Condições e instalações da propriedade
8,2/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Samantha
Viagem a dois
29 de abr. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza
I loved every moment of this experience would definitely visit again
Samantha
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
Jean
Viagem a dois
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Jean
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Hello Jean,Thank you for choosing Cove Haven Resort and for taking a moment to provide your five-star rating! We are delighted that you had an enjoyable recent stay with us. It was our sincere pleasure to host you, and we look forward to welcoming you back again soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Keouchie
Viagem a dois
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing place to visit and will definitely go again!
Keouchie
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Keouchie,Thank you for taking the time to provide your kind review of Cove Haven Resort. Your recommendation thrills us, and we're delighted you had a wonderful time. We look forward to your next stay with us!Warm Regards,Cove Haven Management Team
10/10 - Excelente
CARLOS, BRIDGEPORT
Viagem a dois
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome quite time and love the entertainment
CARLOS
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Hi Carlos,We're delighted you enjoyed your stay at Cove Haven Resort! It's great to know that our lively entertainment helped make your visit memorable. Please come see us again soon for another terrific getaway.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Salvatore
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Salvatore
Hospedou-se por 2 diárias em abr. de 2024
2/10 - Terrível
Justin
19 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Justin
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Stephanie
18 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Stephanie
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
Samantha
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Samantha
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Stephen
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room being equipped with a jacuzzi is one of my favorite.
Stephen
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 11 de abr. de 2024
Dear Stephen,We are so delighted to know that our amazing accommodations and in-room amenities helped make your visit that much better! Thank you so much for the five-star rating and we hope to see you again soon. Warm Regards,Cove Haven Management Team
10/10 - Excelente
Richard
8 de abr. de 2024
Richard
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
Stuart
Viagem a dois
7 de abr. de 2024
The staff were very courteous and attentive. Our suite was as advertised - comfortable with nice amenities.
Stuart
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Stuart,Thank you so much for choosing to stay with us at Cove Haven Resort. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read our lovely accommodations and plentiful amenities were highlights of your trip. The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,Cove Haven Management Team
6/10 - Ok
Isaac
Viagem com a família
7 de abr. de 2024
i did not like the fact that i had to pay extra for the soap for bubble bath, wood for the fireplace
Isaac
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Hi Isaac,Thank you for taking the time to leave a review. We are disappointed to hear about the issues you encountered during your stay and thank you for sharing your concerns. Your feedback will allow us to improve the experience of future guests, and we hope you will allow us to host you again in the future and regain your confidence.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Jorge M
Viagem a dois
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful area. The natural beauty amazing. The deer come right up to you. The staff friendly and helpful.
Jorge M
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 6 de abr. de 2024
Hi Jorge,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance during your stay at our beautiful property. Please come see us again soon at Cove Haven Resort!Warm Regards,Cove Haven Management Team
10/10 - Excelente
Arthur
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Arthur
Hospedou-se por 3 diárias em mar. de 2024
6/10 - Ok
Delvin
1 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Delvin
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Frank
1 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Frank
Hospedou-se por 2 diárias em jan. de 2024
10/10 - Excelente
Patricia
Viagem a dois
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Everything was nice
Patricia
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 6 de abr. de 2024
Hi Patricia,It was a pleasure hosting you at Cove Haven Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Kim
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Loved everything about it couldn’t say anything bad
Kim
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Hello Kim,We loved hosting you at Cove Haven Resort! Our team trusts you had a relaxing and romantic getaway at our resort. Thank you for reviewing your stay, and we hope you visit us again in the scenic Pocono Mountains. Warm Regards,Cove Haven Management Team
8/10 - Boa
Errol
30 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
The staff is friendly
Errol
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 2 de abr. de 2024
Hi Errol,Our knowledgeable, professional staff works hard to ensure all our guests feel welcome and they will be glad you appreciated their kind assistance. The next time you're in the area, please consider choosing Cove Haven Resort again for another great stay.Warm Regards,Cove Haven Management Team
8/10 - Boa
Levasky
26 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Levasky
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Yvonie
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The minor in the tub need to be cleaned
Yvonie
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Yvonie,Thank you so much for choosing to stay with us at Cove Haven Resort. While we appreciate the great rating, we're disappointed to learn your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed. Nevertheless, we trust this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,Cove Haven Management Team
6/10 - Ok
franck
25 de mar. de 2024
Pontos negativos: Condições e instalações da propriedade
Like the fact is quiet. However, garbage disposal around apple garden was dirty. Ceiling outside apple garden was uncovered in so many areas. There was no ice machine near by , no microwave in the room. They should ice machines around apple garden areas.same way they should have smart TV instead of regular TV.
franck
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Franck,Thank you for appreciating our property's quiet ambiance. We've taken note of your concerns regarding aspects of your stay, such as cleanliness and the lack of coverage in certain outdoor areas. Additionally, your feedback on the amenities in your room is valuable. Your concerns will be shared with our General Manager immediately. We're committed to enhancing our guest experience and look forward to making your next stay more comfortable and fulfilling.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Joni
Viagem a dois
21 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was amazing. Thank you!
Joni
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 25 de mar. de 2024
Hello Joni,Thank you for choosing Cove Haven Resort and sharing your short, yet wonderful, five-star review. We're delighted you enjoyed your time with us and look forward to welcoming you back for another romantic getaway.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Brian
Viagem a dois
20 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely will be going again!!
Brian
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 25 de mar. de 2024
Hi Brian,It was a pleasure hosting you at Cove Haven Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Dana
Viagem a dois
19 de mar. de 2024
Pontos positivos: Limpeza
The property was secluded but it is very outdated. It is in need of renovations and updated activities.
Dana
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Dana,Thank you for taking the time to leave us a review. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance our guest's experience. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit. Warm Regards,Cove Haven Management Team
8/10 - Boa
Noah
Viagem a dois
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Overall a very enjoyable experience. Lots of good people who genuinely care about their job and satisfaction of the guests. Room was clean however could use some TLC but by all means not bad. Food could definitely use some work especially for the prices but once again it was terrible. It was a great experience and I think it has great potential to get even better. My fiance and I had a wonderful time celebrating our 4 year anniversary.
Noah
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Hi Noah,Thanks for choosing to celebrate your 4th anniversary with Cove Haven Resort! We're delighted that you had an enjoyable experience overall and that our dedicated team members contributed positively to your stay. Your concerns regarding your dining experience will be shared with our Executive Chef. We appreciate your valuable input and hope to welcome you back for many more memorable celebrations in the future!Warm Regards,Cove Haven Management Team
10/10 - Excelente
Jeanetta
Viagem a dois
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed at the champagne sweet for our honeymoon for a weekend and it was such a wonderful time. Everyone was so friendly and the staff was so accommodating. I cannot wait to go back again.
Jeanetta
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Hi Jeanetta,We were thrilled you chose to spend your honeymoon with us at Cove Haven Resort. It's wonderful to hear you had such a positive experience and that you enjoyed our great Champagne suite, as well as the excellent hospitality our team provided; we look forward to passing along your kind words! Thank you so much for sharing your lovely review, and we hope to have the opportunity to welcome you back soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Jose
Viagem com a família
12 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelent like this place
Jose
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 15 de mar. de 2024
Hello Jose,We were thrilled to welcome you to Cove Haven Resort during your recent visit. It's wonderful to hear you had an enjoyable experience, and we appreciate you sharing your positive rating. We hope to have the opportunity to host your next visit to the area!Warm Regards,Cove Haven Management Team
8/10 - Boa
Sherona
Viagem a dois
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The best resort room ive ever been in, from the champagne jaccuzi to the heart shapped personal pool
Sherona
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 12 de mar. de 2024
Dear Sherona,Thank you for choosing to stay with us at Cove Haven Resort. Our goal is to provide every guest with lovely accommodations, so we're thrilled you thoroughly enjoyed your room. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Nelson
9 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Nice
Nelson
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
Hi Nelson,We're delighted you enjoyed your stay at Cove Haven Resort! Please come see us again soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
jennifer
8 de mar. de 2024
jennifer
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Nick
7 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was amazing and relaxed would recommend
Nick
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 11 de mar. de 2024
Hi Nick,Thank you so much for choosing to stay with us at Cove Haven Resort. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Kaylah
Viagem a dois
7 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me and my partner really enjoyed this trip, this was our first time! everything was way above our expectations, and the events were so much fun. Spooners activity zone is so chill, the vibes are great. we stayed in the Cove Harbour suite which was bigger than we thought! staff was excellent! location is peaceful. We only had the breakfast (which was also soooo good), we didn’t have the dinner. However, Spooners food was delicious! The only “issue” we had was the hair in the jacuzzi, and the fact that there was no microwave :(. However, those “issues” will not be stopping us from visiting again. We will be back soon!
Kaylah
Resposta de General Manager em 11 de mar. de 2024
Dear Kaylah,We're delighted that your first trip exceeded expectations and that you enjoyed our events and chill vibes. It's wonderful that your suite was spacious and that you found our team excellent. We're also glad you enjoyed your breakfast, and we've noted the feedback about the jacuzzi and microwave. Thank you for sharing your experience, and we're thrilled to hear you're planning to visit us again soon!Warm Regards,Cove Haven Management Team
8/10 - Boa
Lakiece
5 de mar. de 2024
Lakiece
Hospedou-se por 1 diária em mar. de 2024
2/10 - Terrível
Mark, New York
Viagem com a família
3 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e comodidades
The service was terrible , the rooms was not cleaned, no blankets , you have to call to ask blankets
It happened in 2 rooms
Overpriced we’ve paid 315 $ per each Juliette room
Mark
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 8 de mar. de 2024
Hi Mark,We always aim to provide an exceptional stay, so we're sorry to hear that not everything about your experience was as you expected. Your comments will be passed along to our Housekeeping Supervisor, and General Manager, and we hope for another chance to impress you should your travels point you in our direction.Warm Regards,Cove Haven Management Team
2/10 - Terrível
Bobby
3 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bobby
Hospedou-se por 2 diárias em mar. de 2024
10/10 - Excelente
Phyllis
Viagem a dois
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hill up to the Coliseum dining room is a little steep
Phyllis
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 5 de mar. de 2024
Hi Phyllis,Thank you for choosing Cove Haven Resort! We're glad you enjoyed your visit, and we appreciate your feedback about the property layout. If you're in the area, please come back to see us.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Juana
Viagem a dois
28 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great stay
Juana
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 4 de mar. de 2024
Hello Juana,We were delighted to welcome you to Cove Haven Resort during your recent stay. It's wonderful to hear we were able to deliver an enjoyable experience and we appreciate you sharing your positive rating. Thank you for your comments, and we hope to welcome you back to the beautiful and scenic Pocono Mountains again soon.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Paula
Viagem a dois
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place is amazing the staff was awesome they really made you feel at home the room was amazing clean and so cozy I would recommend to include your dinner when booking the place was beautiful with live entertainment while you eat the food was amazing I would definitely recommend this place I didnt want to leave they have all kinds of activities for you to do i will definitely be going back
Paula
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Dear Paula,Thank you for sharing your glowing review! We are thrilled that you felt at home during your stay with us. It's also pleasing to hear that you enjoyed our clean and cozy rooms and the live entertainment and activities we offered. We are proud of our team's efforts, and we are glad to know that they made your experience memorable. Your enthusiasm for returning is the highest compliment we could receive, and we look forward to welcoming you back for more amazing experiences. Warm Regards,Cove Haven Management Team
6/10 - Ok
Marisa
Viagem a dois
26 de fev. de 2024
Pontos positivos: Serviço e funcionários
The Champagne suite was quite interesting, for the price I expected that it would have been cleaned for guests to arrive. The linens barely covered the bed, there were holes throughout the room, areas missing in the drop ceiling which were concerning and soiled ceiling tiles. The bathroom was not very clean which was concerning. The price did match the quality.
Marisa
Hospedou-se por 3 diárias em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Hello Marisa,Thank you for taking the time to share your insightful feedback on your recent stay. We apologize that our accommodations did not meet all of your expectations. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We will be going over your critique with the Housekeeping Supervisor to ensure that this experience is not repeated. We hope that you will give us another chance to give you the experience that you deserve.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Angel
Viagem a dois
26 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great . The only downfall was it took 2 hours to check in front desk was too slow . Other than that I would recommend this place!
Angel
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Dear Angel,Thank you for taking the time to share your thoughts with our team. It is an honor to have earned a perfect rating for your time with us. Your feedback is important to us, and we will be sure to share your feedback with our team for improvement. We appreciate you recommending us to other guests and we look forward to welcoming you back. Warm Regards,Cove Haven Management Team
6/10 - Ok
Ronaldo
Viagem a dois
26 de fev. de 2024
Pontos positivos: Limpeza e comodidades
Room service was non existent
Ronaldo
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Hi Ronaldo,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with room service, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Davy
Viagem a dois
26 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
I like that it was quite and relaxing.
Davy
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Dear Davy,We're delighted to hear that you found our atmosphere quiet and relaxing. Creating a tranquil environment is paramount to us, and we look forward to welcoming you back for another peaceful stay.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Shaneka
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Shaneka
Hospedou-se por 2 diárias em fev. de 2024
10/10 - Excelente
Adam
Viagem a dois
24 de fev. de 2024
Love the resort great people great place had a ton of fun … but the bed was so uncomfortable was dipped in the center very bad my wife and I didn’t sleep good at all
Adam
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 27 de fev. de 2024
Hello Adam,It was a pleasure to welcome you and your wife to Cove Haven Resort during your recent visit. We're delighted to hear you had an enjoyable experience and that you appreciated the excellent hospitality our team provided. However, we're sorry to learn that the beds weren't to your preference, but we do appreciate your valuable feedback. Thank you for sharing your comments, and we hope to have the opportunity to welcome you both back to the beautiful and scenic Pocono Mountains on another occasion.Warm Regards,Cove Haven Management Team
8/10 - Boa
Tijuana
Viagem a dois
23 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was nice quiet getaway
Tijuana
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 25 de fev. de 2024
Hi Tijuana,It's always a pleasure hearing from our guests. We're glad you enjoyed a quiet getaway, and we look forward to your next visit.Warm Regards,Cove Haven Management Team
10/10 - Excelente
Antwon
23 de fev. de 2024
Pontos positivos: Serviço e funcionários
Antwon
Hospedou-se por 1 diária em fev. de 2024
10/10 - Excelente
Marilyn
Viagem a dois
22 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely loved our room and our stay. Exactly what mom and dad needed to reset ourselves and bring the love back into our relationship
Marilyn
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 25 de fev. de 2024
Hi Marilyn,It was such a pleasure to welcome you to Cove Haven Resort! We're thrilled our romantic suites were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Thank you for your glowing review and perfect rating, and we hope you return soon.Warm Regards,Cove Haven Management Team
8/10 - Boa
Mindette
Viagem a dois
20 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My husband and I have now been here 2 times. We were disappointed at check in as there was a long line at check in time and we were told.our room not.ready and we would.get a call.when it was
1 hr later and 70$ later at Spooners cafe/bar...it still was not ready. Remember we pay a lot for a night to use the rooms amenities. Finally my husband went in and there werw people just checking in after us well after us getting rooms...he had to throw a slight stink and get a room we waited 90 min for...they need to do better as we were 1 of at leaat a dozen who waited over an hr for a room. Our room was very clean and large...love the pool and size of room. We live the step back in time feel of the area and got great service 2 times at spooners by the young man bartender/ server. We plan to return but hope to not encounter the late check in and over 3 hr wait for a couple towels. We love the spot so were surprised by these couple.things but the place looks as though they are constantly improving and we enjoy our getaway.
Mindette
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 22 de fev. de 2024
Dear Mindette,It's wonderful to know that our clean accommodations were a highlight of your stay and that you had a great time with us overall. That being said, we apologize for any delay in the check-in process, and we understand your frustration. Your feedback regarding this matter will be discussed internally, and we'll work to ensure that this doesn't happen in the future. We hope to see you again in the future; we're confident that we can deliver an even better stay. Warm Regards,Cove Haven Management Team
8/10 - Boa
Michael
Viagem a dois
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
My only complaint is for $500 a night, our room should have been an updated room, and it was far from that. I enjoyed the property, activities, and food, i will probably go back, but i wont pay for the champagne towers, the room looked like it hadnt been updated in many years, and for the price i paid, that was very disappointing. The room i had wasn't worth close to that kind of money.
Michael
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 22 de fev. de 2024
Hi Michael,We always appreciate hearing from our guests. It's great to know that our tasty food and fun activities added to your experience. However, we apologize for any disappointment with the age of the room. We'll keep your comments in mind, and we hope to see you again should you be back in the area.Warm Regards,Cove Haven Management Team