2/10 - Terrível
Johanna H.
21 de mai. de 2025
Pontos negativos: Limpeza
Save yourself a lot hassle and book elsewhere
So at first I was a little anxoius because I had read the bad reviews. (When we booked the host had none yet.) But Kristen eventually got in touch via WhatsApp and answered my questions. She said we'd be staying in her personal unit which would be bigger and better than the one advertised.On the day we travelled I got a message saying unfortunately, the apartment was not cleaned and if we wanted to either cancel or stay anyway we'd get a day for free. Since we had nowhere else to stay we decided to see what we thought.We got into the apartment with help from both the other tenents since we didn't know which one we'd be staying in. Thankfully there were in. There was no light in the hallway, the neighbour/tenent next door knew that there was a second key hidden on the landing that we needed.The apartment was really dirty. Used towels on the floors, the fridge full of used products, animal hairs everywhere and a lot of personal items including prescription drugs. The downstairs tenents said there were no clean sheets in the basement that we could have used to change the beds. So we could not stay there and had to check into a hotel nearby since the host didn't answer her phone and neither did vrbo support.
Johanna H.
Hospedou-se por 11 diárias em mai. de 2025