6/10 - Ok
Nagesh R.
24 de ago. de 2025
I recently stayed at Mountain Meadows in Island Park and, unfortunately, my experience fell far short of expectations.Upon arrival, I found the property was not properly cleaned or prepared for guests. The dishwasher was loaded but hadn’t been run, trash cans in several rooms hadn’t been emptied, the refrigerator still contained leftovers from prior guests, and many towels and beds did not seem freshly laundered. These are basic standards I expect from any rental, especially at this price point.Most concerning, I encountered serious security and privacy issues. Over the course of my stay, it was clear someone had been inside the property without my knowledge or consent. The state of the pantry door changed, the deadbolt was unlocked, and personal items around the house—including a lunch bag and water jug—were moved. Tools and the grill outside were also found in different positions. This violated my sense of safety, which was especially upsetting as I was traveling with young children.I attempted to contact property management during my stay but was unable to reach anyone, partly due to unreliable cell coverage in the national park and a busy vacation schedule. After checkout, management did apologize and issued a partial refund covering one night and the cleaning fee, but I felt this was not enough to address the extent of the problems.In summary, while I appreciate the refund and apology after the fact, I am leaving disappointed.
Nagesh R.
Hospedou-se por 3 diárias em ago. de 2025