Vista da propriedade

Avaliações de Huntington Beach Inn

2.5 out of 5
Huntington Beach Inn
Huntington Beach, CA

Avaliações

7,2

Boa

Nota 10 - Excelente. 325 de 1008 avaliações" "
Nota 8 - Boa. 259 de 1008 avaliações" "
Nota 6 - Ok. 197 de 1008 avaliações" "
Nota 4 - Insatisfatória. 95 de 1008 avaliações" "
Nota 2 - Terrível. 132 de 1008 avaliações" "

7,2/10

Limpeza

7,6/10

Serviço e funcionários

6,0/10

Comodidades

6,6/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Maria

Pontos negativos: Limpeza
Hospedou-se por 1 diária em jan. de 2023
Resposta de General Manager em 9 de jan. de 2023
Thank you for your feedback! We apologize for the inconvenience. Given another try we guarantee that all your accommodations will be met.

8/10 - Boa

Nathaniel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice area clean rooms can’t complain, staff were friendly enough decent price for the area would stay again.
Hospedou-se por 2 diárias em mai. de 2024

2/10 - Terrível

Miriam

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dirty and unsafe for single women traveling. No deadbolts on doors, people constantly walking in and out
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

John F

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient
Hospedou-se por 1 diária em mai. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had a convenient and enjoyable stay with us. Providing a seamless and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and support. We look forward to welcoming you back for another fantastic stay in the future.

10/10 - Excelente

matthew

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Management em 10 de mai. de 2024
Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed our hotel's location. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and support. We look forward to welcoming you back for another fantastic stay in the future.

2/10 - Terrível

Richard

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty and unfriendly staff. Staff parked their cars in entry way and made it difficult to access their parking garage. Overall a very poor experience.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Management em 10 de mai. de 2024
We're deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback regarding cleanliness and staff friendliness is concerning, and we apologize for falling short of your expectations. Additionally, we apologize for any inconvenience caused by our staff parking arrangements. Rest assured, we take your comments seriously and will address them internally to ensure improvements are made.

2/10 - Terrível

Stephen Neil

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Management em 10 de mai. de 2024
We're deeply disappointed to learn about your unsatisfactory experience during your stay with us. Your feedback is important, and we sincerely apologize for any issues you encountered. We take your concerns seriously and will investigate them thoroughly to ensure improvements are made. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future.

2/10 - Terrível

Jason

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed one night in Monday April 29th. Paid $100 incidental deposit. The hotel charged me $40 for something I did not take or ever have in my room. This hotel will scam/fraud you be careful staying at this hotel. I would stay elsewhere. Look up Google reviews it seems to happen often they take your deposit for something. This place is a scam. If they refund my $40 I will remove this.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're deeply concerned to hear about your experience with the incidental deposit charge. Please accept our sincere apologies for any inconvenience or misunderstanding. We take such matters seriously and assure you that we will investigate this issue promptly. Rest assured, we're committed to resolving the situation and providing a satisfactory resolution for you. We truly value your feedback and hope to have the opportunity to rectify this matter and regain your trust in the future.

10/10 - Excelente

Valerie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the second time I’ve dated the property and it was great for the price
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had another great experience during your stay with us. Providing excellent value for our guests is what we strive for, and we're delighted that we could meet your expectations. We appreciate your continued loyalty and look forward to welcoming you back for many more enjoyable stays in the future.

8/10 - Boa

Raymond

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mice stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
Thank you for your feedback and positive rating! We're delighted to hear that you had a pleasant stay with us. If there are any areas where we can improve and earn that extra star for your next visit, please feel free to let us know. We appreciate your input and look forward to welcoming you back for another enjoyable stay in the future.

2/10 - Terrível

Val

The location is in a very loud area. It’s not the hotel’s problem that people rev their engines all night.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're sorry to hear about your experience with the noise levels in the area. While we understand that it's beyond our control, we regret that it impacted your stay negatively. Your feedback is important to us, and we'll do our best to address any factors within our control to enhance our guests' comfort. We hope you'll consider giving us another chance in the future to provide you with a more enjoyable experience.

8/10 - Boa

Jaime

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Management em 10 de mai. de 2024
Thank you for your feedback and positive rating! We're delighted to hear that you had a pleasant stay with us. If there are any areas where we can improve and earn that extra star for your next visit, please feel free to let us know. We appreciate your input and look forward to welcoming you back for another enjoyable stay in the future.

8/10 - Boa

Jaime

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I really appreciate all the remodeling that’s been done. We visited twice now and do plan on coming back. Though the newly remodeled units did have old amenities such as the refrigerator and weird pipes sticking out of the wall, The units are not completely soundproof as you hear people through the halls. And the fire alarm going off without explanation to anybody was quite odd. However, all in all the rooms do look nice. The staff is wonderful and again we do plan on coming back. Thank you
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciate the remodeling efforts and that you plan on returning to our hotel. We apologize for any inconveniences caused by the older amenities and the lack of soundproofing in the rooms. Your comments about the fire alarm have been noted, and we will investigate the matter further to ensure it doesn't happen again. We're delighted that you found our staff wonderful, and we look forward to welcoming you back for another great stay. Thank you for choosing us!

10/10 - Excelente

Andrew

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Morgan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We always stay at this property when we come to HB, the location is great if you want to be close to Main Street shopping and food, the pier is a short walk. The property is undergoing renovations and we were offered one of the new rooms. Way better than before. Not to mention, the receptionist was able to check us in a little early which was awesome. Thank you!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had another wonderful stay with us and enjoyed our great location near Main Street and the pier. We're delighted that you appreciated our newly renovated rooms and that our receptionist could accommodate your early check-in request. Your satisfaction is our top priority, and we're grateful for your continued loyalty. We look forward to welcoming you back for many more fantastic stays in the future!

10/10 - Excelente

Millicent

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly Staff, quick check in, conveniently located. I just wish they had breakfast, but other than that, everything was exactly as one would expect it to be..
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're delighted to hear that you had a great experience with our friendly staff, quick check-in process, and convenient location. Your satisfaction is important to us, and we're thrilled that we could meet your expectations. We appreciate your suggestion regarding breakfast and will certainly consider it for the future. We look forward to welcoming you back for another fantastic stay in the future.

10/10 - Excelente

Dale

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s at the fabulous beach and close to city center
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're delighted to hear that you enjoyed our fabulous beachfront location and proximity to Downtown HB. Providing our guests with an exceptional experience is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.

10/10 - Excelente

Matthew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was happily surprised when I walked into our room! For the price we paid to stay there it far exceeded my expectations! It was a perfect location, amazing ocean views it was 10/10 experience 😍
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you were pleasantly surprised by your room and that your stay far exceeded your expectations. Providing exceptional experiences for our guests is what we strive for, and we're delighted that we could make your stay memorable. We appreciate your kind words and look forward to welcoming you back for another amazing experience in the future!

10/10 - Excelente

Barbara

Viagem a dois
Close to everything!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you enjoyed our convenient location and had a great stay with us. Providing a fantastic experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future.

4/10 - Insatisfatória

Cecil, MILL VALLEY

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
They are in process of renovating this property and have signs up saying Monday to Friday work. Well we trying to relax in our room Sunday afternoon and there was construction noise for hours. Also the WI-FI does not reach the rooms away from the ocean. The TV is big but kinda useless, since your remote is locked out and you can just change channels and volume, plus the channels that work would stop working now and then. All in an ok location, easy to walk to everything from there.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de mai. de 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the construction noise during your stay, especially on a Sunday afternoon. Your concerns regarding the Wi-Fi connectivity, TV functionality, and construction disruptions have been duly noted, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay once renovations are complete.

10/10 - Excelente

Raymond

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room looks much better than a yr ago. Didn't see the annoying disrespectful indian guy they had at the front desk. Enjoyed my stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're delighted to hear that you noticed improvements in the room and enjoyed your stay with us. Providing a comfortable and pleasant experience for our guests is our priority, and we're glad that we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

10/10 - Excelente

James

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that made your stay memorable or any areas where we can improve further, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.

10/10 - Excelente

Cory

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location is great and staff is exceptional.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Dear Cory,We're thrilled to hear that you enjoyed our great location and exceptional staff service. Providing outstanding hospitality is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future.

10/10 - Excelente

Ron

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place. Close to the pier and shopping.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Dear Ron,We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring the pier and shopping. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - Excelente

Sean

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
lost my watch they found and returned it
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Dear Sean,We're delighted to hear that our team was able to assist you in recovering your lost watch. Ensuring the safety and satisfaction of our guests is our top priority, and we're thrilled that we could provide you with such a positive experience. We look forward to welcoming you back for another fantastic stay in the future.

10/10 - Excelente

Derwin

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay exceptional or any areas where we can improve further, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.

8/10 - Boa

Jerrod

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Dear Jerrod,We're glad to hear that you had a good experience overall during your stay. If there are any areas where we can improve and earn that extra star for your next visit, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better experience in the future.

2/10 - Terrível

Laurie, Santa Barbara

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The wallpaper in the lobby and hallways was dirty and stained and peeling. My room was clean and the walls and bathroom were updated but the rest of the hotel was pretty gross. The staff definitely didn’t make any effort to welcome guests or show they were happy to have you.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 10 de mai. de 2024
We're truly sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn that our lobby and hallways did not meet your expectations in terms of cleanliness and appearance. Your feedback is incredibly valuable, and we assure you that we will address these concerns promptly with our team to ensure improvements are made. Additionally, we apologize for any lack of warmth or hospitality from our staff, as providing exceptional service is a top priority for us. We appreciate your candor and hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.

2/10 - Terrível

April

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property was under construction, there wee no amenities at all. The staff at the front desk were condescending and rude. I was instructed to call Expedia to ask for a refund which I did and the hotel denied it. The first room they tried to put us in, was dingy it smelled like urine and cigarette smoke, and the lighting was so poor. It was like a nightlight. They forced me to pay extra to get a “upgraded room“ and the room was only considered upgraded because it had an ocean view and a view of a huge hill of dirt. I would not recommend this hotel to anyone. I would actually consider taking it off your list as a place the Expedia offers. I am thoroughly disappointed. I was trying to have a fun family vacation with my daughter and this hotel. Really put a damper on things. They said they offered a breakfast and a sack in the morning and they did not, the pillows were tiny like the size of a small throw pillow. There was no top sheet on the bed only a fitted sheet. I would really like a refund. I spoke to someone through Expedia and they gave me a $50 credit which I am thankful for, but I believe I should be refunded.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear April,We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is of utmost importance to us, and we apologize for falling short of your expectations in several areas. We understand your frustration with the construction and the lack of amenities, as well as the condition of the rooms and the service provided by our staff. We assure you that your concerns will be addressed with our team to prevent such issues from occurring in the future.Once again, we apologize for the negative impact this had on your family vacation. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.

10/10 - Excelente

Eric

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Woke up and did a day trip to Huntington Beach, last minute booking and could not be happier with this place
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 10 de mai. de 2024
We're delighted to hear that you had a fantastic last-minute stay with us and enjoyed your day trip to Huntington Beach. Providing excellent service and accommodations, even for last-minute bookings, is our priority, and we're thrilled that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future.

8/10 - Boa

Trisha

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Trisha,We're glad to hear that you had a good experience during your stay. If there are any areas where we can improve and earn that extra star for your next visit, please don't hesitate to let us know. We appreciate your feedback and look forward to hosting you again in the future.

4/10 - Insatisfatória

James

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear James,We're sorry to learn that your stay did not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your experience. If there are specific areas where we can improve, please feel free to let us know. We hope to have the opportunity to better serve you in the future.

10/10 - Excelente

Wayne

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Great property, under construction
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Wayne,We're delighted to hear that you enjoyed your stay despite the ongoing construction. Your satisfaction is our priority, and we appreciate your understanding during this period of improvement. We look forward to welcoming you back for another great stay once the renovations are complete.

8/10 - Boa

Maricella

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff. Clean room. Conveniently located near shopping and dining locations.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Maricella,We're delighted to hear that you found our staff friendly, the room clean, and our location convenient for shopping and dining. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 - Terrível

Alejandro

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Alejandro,We're truly sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If there are specific concerns you'd like to share, we would value the opportunity to address them and improve. Please feel free to provide more details so we can work towards making necessary changes.

8/10 - Boa

Michael

Pontos positivos: Limpeza e serviço e funcionários
Clean and good, friendly service but no dining
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Michael,We're thrilled to hear that you found our hotel clean with good, friendly service. We apologize for any inconvenience regarding the lack of dining options during your stay. Your satisfaction is important to us, and we'll use your feedback to continue improving our services. We hope to welcome you back for another enjoyable stay soon.

10/10 - Excelente

MaryLou

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 10 de mai. de 2024
We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay exceptional or any areas where we can improve further, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.

10/10 - Excelente

Marcus

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
View from the 3rd floor balcony Ocean Front was beautiful, staff was extremely polite and helpful.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Suraj P. em 15 de mar. de 2024
Dear Marcus,We're delighted to hear that you enjoyed the beautiful oceanfront view from the balcony and that our staff provided exceptional service.Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back for another memorable stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

8/10 - Boa

Zubaidah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Suraj P. em 15 de mar. de 2024
Dear ZubaidahWe're glad to hear that overall, you had a positive experience. Your feedback is valuable to us as we continually strive to improve and provide the best possible service to our guests.If there are any specific areas where you feel we could have done better or if there's anything we can do to enhance your experience in the future, please feel free to share your suggestions with us.We appreciate your support and hope to have the opportunity to welcome you back for an even better stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

6/10 - Ok

Tyler

Pontos positivos: Limpeza
No toilet paper
Hospedou-se por 1 diária em mar. de 2024
Resposta de Suraj P. em 15 de mar. de 2024
Dear Tyler, We sincerely apologize for the inconvenience you experienced with the lack of toilet paper during your stay at Huntington Beach Inn. Providing essential amenities such as toilet paper is a top priority, and we regret falling short in this regard.Please know that we take your feedback seriously, and we will address this issue with our housekeeping team to ensure it does not happen again in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay at Huntington Beach Inn.Warm regards,Suraj P.Huntington Beach Inn

8/10 - Boa

Rocio

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I didn't like that I was charged $15 for not returning the parking pass. I was not told I would get a charge if I did not return the pass. Yes, the pass stated that information. But who reads the fine print on the pass??
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 5 de mar. de 2024
Dear Rocio,Thank you for bringing this matter to our attention, and we apologize for any confusion regarding the parking pass fee. We understand your concern and will review our communication to ensure that guests are informed more clearly about the potential charge for not returning the parking pass.Your feedback is valuable, and we appreciate your understanding. If there's anything else you'd like to discuss or if you have additional concerns, please feel free to share. We aim to provide a transparent and positive experience for our guests, and we will take steps to improve in this regard.We appreciate your business and hope to have the opportunity to welcome you back for a more seamless stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

10/10 - Excelente

Cory

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like secured parking and location. Great stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 5 de mar. de 2024
Dear Cory,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the secured parking and found our location to be great. Providing a safe and convenient experience for our guests is a priority, and we're glad it contributed to a great stay for you.If there's anything specific you loved about your experience or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

6/10 - Ok

Alyssa

Viagem com a família
Pontos positivos: Serviço e funcionários
It was just okay and bed was not comfortable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 5 de mar. de 2024
Dear Alyssa,We appreciate your feedback regarding your recent stay at Huntington Beach Inn. We apologize that your experience was only okay, and we're sorry to hear about the discomfort with the bed. Providing a comfortable stay is crucial to us, and we take your comments seriously.Your input helps us identify areas for improvement, and we'll be sure to address the bed comfort issue. If there's anything specific you'd like us to look into or if you have additional details to add, please feel free to share.Warm regards, Suraj P. Huntington Beach Inn

10/10 - Excelente

Leticia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 5 de mar. de 2024
Dear Leticia,We're thrilled to know that you had a wonderful experience at Huntington Beach Inn. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

10/10 - Excelente

Matthewtoshi

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 23 de fev. de 2024
Dear Matthew, We're delighted to hear that you found our staff to be very friendly during your stay at Huntington Beach Inn. Providing excellent customer service is a top priority for us, and we appreciate your positive feedback. If there's anything else you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay. Warm regards, Suraj P. Huntington Beach Inn

8/10 - Boa

Matthew

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hi
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 19 de fev. de 2024
Hi Matthew, We're delighted to hear that you had a positive experience at Huntington Beach Inn. Your feedback is valuable to us and we're committed to consistently improving to make your future stays even better. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to hosting you again for another great stay. Warm regards, Suraj P. Huntington Beach Inn

4/10 - Insatisfatória

gary, banning

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
morning front desk not friendly, started construction work in upper room before 7AM creating a very loud noisy atmosphere making it impossible to sleep, had to get up!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 19 de fev. de 2024
Hi Gary, We sincerely apologize for the inconvenience you experienced during your stay at Huntington Beach Inn. It is disheartening to hear that our morning front desk service did not meet your expectations and we assure you that we will address this with our team.We also apologize for the disturbance caused by the early construction work. Your comfort is of utmost importance to us, and we regret any inconvenience this may have caused. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. Please allow us the opportunity to make it right on your next visit. If there's anything specific you'd like us to address, feel free to share. Warm regards, Suraj P. Huntington Beach Inn

10/10 - Excelente

John

Pontos positivos: Comodidades
Amazing
Hospedou-se por 1 diária em fev. de 2024
Resposta de Suraj P. em 19 de fev. de 2024
Hi John, We're thrilled to know that you had a wonderful experience at Huntington Beach Inn. Your satisfaction is our top priority and we appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay at Huntington Beach Inn. Warm regards, Suraj P. Huntington Beach Inn

4/10 - Insatisfatória

Taras

Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Taras,We regret that your experience did not meet your expectations. If there are any specific areas where we can improve, please don't hesitate to let us know. Your feedback is valuable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 - Insatisfatória

Daniel

Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 26 de mar. de 2024
Dear Daniel,We're sorry to learn that your stay did not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your experience. If there are specific areas where we can improve, please feel free to let us know. We hope to have the opportunity to better serve you in the future.