2/10 - Terrível
Jessica
Viagem com a família
12 de jan. de 2026
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
We stayed in this apartment for 11 nights over the holidays. It was extremely expensive. The experience was terrible. Upon arrival, there was no bedding provided for the 3rd guest on our reservation. After notifying the host, it was delivered the following day. More concerning was a completely clogged bathroom sink, which made it impossible to brush our teeth or wash our faces. I sent multiple messages over several days and received no response. After waiting far longer than reasonable, I had to purchase Draino myself just to make the sink usable.
While we were aware there was no cleaning/linen service, the apartment was stocked with only 2 rolls of toilet paper for 3 guests over 11 nights, which is unreasonable. I also had to purchase additional toilet paper. The host eventually said they would reimburse me for these purchases, but then ghosted me and never followed through.
The apartment is also infested with cockroaches. When raised, the host admitted they were aware and claimed to do “regular pest control.”
There were also issues with building access. We emailed guest names as required for security, yet 1 guest was denied gym access twice because security said they never received the information. The building itself is very old and unpleasant, with hostile warning signs throughout and unfriendly security.
The only positives were the location across from food trucks and late checkout due to the issues encountered. Overall, this stay was poorly managed and stressful.
Jessica
Hospedou-se por 11 diárias em dez. de 2025