Hotéis em Guaraguao,

"The room fridge did not cool at all, the shower had no shower pressure. Asked front desk to see if someone can check it out & a young boy came turnt the water on and left…."

"Muito prática a localização e café começando às 5h da manhã. "

"Great place to stay "

"Pra ser completa faltou oferecer uma experiência para café da manhã "

"The toilet was dirty, the curtain smell of urine."

"We had delays and contacted the hotel to let them know we will be coming a day later. Hotel never sent a code to enter the facility. There is no direct contact to management. We were taken for our money and never stayed in the hotel that we booked on Expedia. This facility needs to be reported and investigated. Do not book a reservation here you will end up stranded on the street. We had to book other hotels for the rest of the week. I will be looking for a refund."

"Nice for a day or two"

"Honest review. Me and my daughter had the bunk beds room for 4 nights in March. Upon opening the door we could not fit our carry ons without some struggle. The distance from the bed to the wall is barely 20inches, we are both under 120 pound, and short. For 4 days one of our cases was under the bed, the other one under the bathroom sink... No storage space. Every single piece of clothing was damp at the end of our trip, no moisture control. You can't see the tv from the lower bed, and the air...

"Quarto amplo e camas confortáveis. Não repuseram itens de banho (xampu e sabonete). Quarto com carpete (não é muito higiênico). Presença de ácaros e poeira."

"you need a elevator, for handy cap person,and a breakfast station."

"Everything was lovely and the staff was exceptionally gracious. "

"Infelizmente os apartamentos estavam com odor forte , mudamos de apartamento 2 vezes e nao foi resolvido. Impressao que o carpet esta podre. O atendimento na recepção foi excelente"

"Quarto sem janelas ponto fraco "

"You definitely need parking on the are. First impression is not the best, it was homeless people on the surroundings and the property was locked. Once inside everything is different, the environment feels save. Very close to viejo San Juan. "

"Péssimo serviço, nunca antes estivemos em um hotel 5 estrelas que não carrega malas, não aprenderá o quarto e não tem o mínimo de cuidado com os hóspedes. Certamente não recomendo este hotel, completei 30 anos durante a estadia, não houve se quer manifestação de carinho vinda do hotel, que fosse um mínimo chocolate na cama ou um drink, não que eu precise disso, mas teria sido cordial. Já estive em outros Fairmont e foi totalmente diferente da experiência que tivemos neste. Fotos bem diferentes...

"La recepción fatal, el mal olor cuando entras al hotel, el trato a los clientes fatal. Housekiping hay que estar avisando para que valla a limpiar la habitación. Reserve para visitar al mar, y me dieron otra habitación. Le doy un 5/10"

"Atendimento da recepção foi boa, mas no geral não. Café da manhã que estava incluso tinha poucas opções, o cheiro de mofo nos corredores e quartos é insuportável, e além do valor não ser compatível com o que entrega, uma taxa de 40 $ dia foi cobrada no cartão. As amenidades tivemos que solicitar na recepção. A localização é boa. "

"We stayed at the Hyatt Centric San Juan - Isla Verde for 5 days. Super clean and modern hotel. The room was clean and had everything you needed. The only down side was the maid staff were not super engaging and they forgot to clean our room one day even though we removed the sign. We called the front desk (they are super helpful) and asked if the cleaning person could remove our garbage and provide us another bathmat. They forgot to bring the bathmat, and when they came to collect the garbage...