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Avaliações de Malmaison Glasgow

4 out of 5
Malmaison Glasgow
278 West George St, Glasgow, Scotland

Avaliações

8,6

Excelente

Nota 10 - Excelente. 534 de 1001 avaliações" "
Nota 8 - Boa. 285 de 1001 avaliações" "
Nota 6 - Ok. 118 de 1001 avaliações" "
Nota 4 - Insatisfatória. 44 de 1001 avaliações" "
Nota 2 - Terrível. 20 de 1001 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Ian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best Hotel in Glasgow. Food is always amazing and the scrambled egg is out of the world
Hospedou-se por 1 diária em mai. de 2024
Resposta de Team Mal em 18 de mai. de 2024
Dear Ian,Thank you for taking the time to leave a wonderful review! We are thrilled to hear your kind words, and I will pass on your lovely comment about the scrambled eggs to our Kitchen team! We look forward to welcoming you again, Kind regardsTeam Mal

10/10 - Excelente

Ilaria

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I've stayed at the Malmaison Glasgow more than once and the staff is always lovely and friendly! I always have a great experience!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Team Mal em 18 de mai. de 2024
Dear Ilaria,Thank you for taking the time to leave such a lovely review. We are thrilled to hear you enjoy your time with us at Mal Glasgow to keep coming back! We hope to see you again soon.Kind regards,Team Mal

10/10 - Excelente

Swati

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyed our stay here. Rooms were clean and well appointed. Staff were really friendly and accommodating
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Team Mal em 14 de abr. de 2024
Thank you for taking the time to leave your review.We're pleased to hear that you enjoyed staying here & hope to see you again soon.

8/10 - Boa

Matthew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
While it's not as close to the campus of the University as we would have liked, it was a short uber ride away. It was clean and comfortable and the staff were all very lovely and helpful.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Team Mal em 1 de abr. de 2024
Hi Matthew,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

8/10 - Boa

Carrie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel with exceptional staff. We were delighted to have breakfast added complimentary which was unexpected and delicious. The only area for improvement was in the room where I would have liked a mirror at the vanity to style hair and put on makeup. Otherwise a nice central hotel for a stay in Glasgow.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Team Mal em 29 de mar. de 2024
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again.

10/10 - Excelente

Alison

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were amazing. Very accommodating
Hospedou-se por 1 diária em mar. de 2024
Resposta de Team Mal em 27 de mar. de 2024
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your time here and we hope to see you again soon!

10/10 - Excelente

Carol

Viagem em grupo
Pontos positivos: Condições e instalações da propriedade
Funky very friendly hotel. Amazing choice for breakfast. Would recommend and will be using again. Thank you
Hospedou-se por 1 diária em mar. de 2024
Resposta de Team Mal em 27 de mar. de 2024
Thank you for taking the time to leave a review, Carol! We are glad to hear you enjoyed your time here with us and we hope to see you again soon.

10/10 - Excelente

Olivia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely clean room, would stay again!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Team Mal em 4 de mar. de 2024
Dear Olivia thank you for taking the time to leave a wonderful review, we do hope to see you again in the future!Kind regards

10/10 - Excelente

Abi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely staff and lovely atmosphere will definitely be returning:)
Hospedou-se por 1 diária em fev. de 2024
Resposta de Team Mal em 20 de fev. de 2024
Dear Abi thank you for taking the time to leave a review, we do look forward to seeing you again soon!Kind regards

6/10 - Ok

Mathew

Viagem a dois
Pontos positivos: Serviço e funcionários
Poor value for the price, room smelled like sewer. Building was loud.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Team Mal em 20 de fev. de 2024
Dear Mathew thank you for taking the time to leave a review, I have passed on your comments to our Engineering team to look into. Kind regards

10/10 - Excelente

Donald

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Thoroughly enjoy our stay at this hotel, staff very helpful and friendly.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Team Mal em 20 de fev. de 2024
Dear Donald thank you for taking the time to leave a wonderful review, we do hope to see you again soon!Kind regards

8/10 - Boa

Hamish

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Team Mal em 7 de fev. de 2024
Dear Hamish thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

8/10 - Boa

Simon

Hospedou-se por 1 diária em fev. de 2024
Resposta de Team Mal em 7 de fev. de 2024
Dear Simon thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 - Ok

graham

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Team Mal em 7 de fev. de 2024
Dear Graham thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 - Ok

Cheryl

Hospedou-se por 1 diária em jan. de 2024
Resposta de Team Mal em 26 de jan. de 2024
Thank you for taking the time to leave your review.

10/10 - Excelente

Paul

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Team Mal em 26 de jan. de 2024
Thank you for taking the time to leave your review.

6/10 - Ok

Bazza

Hospedou-se por 1 diária em jan. de 2024
Resposta de Team Mal em 10 de jan. de 2024
Thank you for taking the time to leave your review.

6/10 - Ok

Fiona, london

Pontos positivos: Serviço e funcionários
Lovely staff, quiet location and good soundproofing. Room was a bit old and a few things could be reviewed by hotel, very old radiator, bath plug doesn’t fit well and king size bed not fitted together well enough so could feel the join down the middle. Otherwise good value for money and bar, staff and food were very good.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 10 de jan. de 2024
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 - Excelente

Gavin

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 7 de fev. de 2024
Dear Gavin you for taking the time to leave a review! we do hope to see you again soon, Kind regards

10/10 - Excelente

Katie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel. Friendly staff Lovely room
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 31 de dez. de 2023
Hi Katie,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

10/10 - Excelente

Thomas

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 26 de jan. de 2024
Thank you for taking the time to leave your review.

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Needed
Amazing
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 31 de dez. de 2023
Hi Elizabeth,Thank you for taking the time to leave your review.We're happy to hear you had an amazing stay with us & hope to see you again soon!

8/10 - Boa

Lisa

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Ok, lacking in festive cheer!
A bit a little disorganised. Not enough towels for everyone and the extra bed for our son was overlooked so added in once we arrived. Staff polite and pleasant, Cara at breakfast stood out though as she actually appeared to be enjoying herself, not just working! The room was lovely with a seating area and mezzanine bedroom but a little grubby with lots of stains on the sofas. Also, the a/c panel is super bright and right next to the bed making for a very disturbed nights sleep. The shower was hot/cold/hot/cold. We did report it so hopefully it's fixed for the next guests! Overall, it was a nice break but there was no festive fun or "oomph" about the hotel; nothing to make their guests feel special.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 31 de dez. de 2023
Hi Lisa,Thank you for taking the time to leave your review.Your feedback has been passed on & we will look in to ways to better communication with Hotels.com regarding extra beds and cots.

10/10 - Excelente

Lesley

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 26 de jan. de 2024
Thank you for taking the time to leave your review.

10/10 - Excelente

Emma

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent, great staff and a lovely room
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 31 de dez. de 2023
Hi Emma,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

2/10 - Terrível

James

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The room was extremely warm with no means of cooling off. No sleep all night will never stop again at this hotel
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 20 de dez. de 2023
Dear James, all rooms are provided with fans in the cupboards and of course our front desk is manned 24 hours, any issue can be raised with the desk to help then and there. Kind regards

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Comfortable, clean, convenient, but more manners.
Some staff were lovely. One gentleman brought a bed with treats for my dog and was very kind. The rooms were clean, and the bar was friendly and the bar staff were very professional. Unfortunately one receptionist was unprofessional and quite unfriendly during both check-in and check-out, and overall quite unpleasant and unhelpful which was quite bizarre. Would recommend for work trips as the beds are very comfortable and the location is convenient. Glasgow is famous for being a friendly city and the rest of the staff were so lovely, but maybe younger staff could do with a little bit of training in manners because I found interactions with one staff member to be inexplicably cold and difficult which was not the end of the world, but was really quite unpleasant and odd.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 20 de dez. de 2023
Dear guest, thank you for providing feedback regarding your stay. I will pass on your experience to our front office manager to look into and we do hope you stay with us again to re affirm a positive experience at Malmaison GlasgowKind regards

8/10 - Boa

Mustapha

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 20 de dez. de 2023
Dear Mustapha thank you for taking the time to leave a review, we do hope to see you again soon. Kind regards

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 20 de dez. de 2023
Dear Steven, thank you for taking the time to leave us a review, we do hope to see you again soon. Kind regards

6/10 - Ok

D

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
My first ever stay at the hotel
The hotel put me in a room that the whole floor boards under the carpet made noises. The tv channels did not work, the water floor in the taps was poor and the lamp needed a new bulb. I was extremely disappointed as the room cost £209. The good thing they did refund some of the cost of the room.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 9 de dez. de 2023
Thank you for taking the time to leave your review.Your feedback has been passed on to our Maintenance Team.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Really nice hotel, first class staff
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Team Mal em 5 de dez. de 2023
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay.

10/10 - Excelente

W A

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent decor, very nice unique interiors. Bedroom well equiped.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Team Mal em 30 de nov. de 2023
Thank you for taking the time to leave your review.We're happy to hear you liked our design & hope to see you again soon!

10/10 - Excelente

Nigel

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good hotel. Friendly staff. Would recommend
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Team Mal em 30 de nov. de 2023
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & that you'd recommend us!Hope to see you again soon!

10/10 - Excelente

Katherine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely spot close to city centre. Convenient location and easily accessible from M8. Parking was expensive and not the most convenient.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Team Mal em 30 de nov. de 2023
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Team Mal em 18 de nov. de 2023
Thank you for taking the time to leave your review.We're happy to see you enjoyed your stay.

8/10 - Boa

Lisa

Hospedou-se por 1 diária em nov. de 2023
Resposta de Team Mal em 12 de nov. de 2023
Thank you for taking the time to leave your review.

10/10 - Excelente

Emma

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Team Mal em 12 de nov. de 2023
Dear Emma thank you for leaving a great score. We do hope to see you again in the future. Kind regards

2/10 - Terrível

Mark

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hotel is not properly sound-proofed
Stay here at your peril. Unless you are very hard of hearing there is a good chance you will have a dreadful stay. I was initially booked into room 120, which is in a corridor of ‘junior suite’ rooms directly above reception that, oddly, is only accessible up a flight of stairs. The squeaking of floor boards started in the corridor. And then into into the room. And then I heard the people in the room next door squeaking around their room. And then the people in the room on the other side squeaked around their room. Literally every step. It was unreal. The entire floor of rooms was one big interconnected squeak-fest. I have no idea what is wrong with that floor (old converted building?) but I am shocked that a brand like Malmaison has the nerve to sell any of the rooms in that corridor. The receptionist was pleasant when I asked to change the room (let’s just say she didn’t seem surprised when I mentioned floorboards). Room 452 was in a more modern wing of the hotel and at least had a solid, quiet floor. But then I heard coughs and sneezes from next door and the room was close enough to the lift to hear the announcement every time the lift doors opened. There were other issues: hand basin didn’t clear water quickly;all the hot taps had bizarre signs warning of extremely hot water; no plugs by the bedside to charge phones; tired decor. The staff were pleasant and I don’t enjoy leaving a review like this but people deserve to know how significantly below par this property is.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Team Mal em 12 de nov. de 2023
Dear Mark thank you for taking the time to leave a review. I have passed on your comments to our FOH team who are reviewing this and will be in touch with you. Kind regards

6/10 - Ok

Daniel

Hospedou-se por 1 diária em nov. de 2023
Resposta de Team Mal em 12 de nov. de 2023
Dear Daniel thank you for taking the time to leave a review, We do hope to see you again soon. Kind regards

10/10 - Excelente

Edward J

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overall an excellent stay bar food and breakfast couldn't be better. Would stay there again next time in Glasgow. Bar prices are a little bit high.9
Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 25 de out. de 2023
Hi Edward,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon!

10/10 - Excelente

Angela, Manchester

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A last minute booking and lovely stay. Staff were all helpful and friendly. We dined in the restaurant on the pre fixe menu which was good value. Comfortable bed and all we needed in the room. Thanks for a great stay.
Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 24 de out. de 2023
Hi Angela,Thank you for taking the time to leave your lovely review.We're happy to hear you enjoyed your stay with us & hope to see you again soon!

10/10 - Excelente

Gina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly helpful staff! Great location for all our weekend plans
Hospedou-se por 3 diárias em out. de 2023
Resposta de Team Mal em 24 de out. de 2023
Hi Gina,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon!

4/10 - Insatisfatória

M

Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 24 de out. de 2023
Thank you for taking the time to leave your review.

8/10 - Boa

Kay

Pontos positivos: Limpeza e serviço e funcionários
Position of the room seemed to be over the bins .. noisy machine like noise constant . A bit disappointing.
Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 23 de out. de 2023
Thank you for taking the time to leave your review.Your feedback has been passed on to look in to.

10/10 - Excelente

Ian

Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 12 de nov. de 2023
Dear Ian, thank you for taking the time to leave a review, we do hope to see you again in the future!Kind regards

10/10 - Excelente

Vanessa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay.
Beautiful hotel. Lovely and quiet. Food was lovely. Staff were very friendly. Great stay.
Hospedou-se por 1 diária em out. de 2023
Resposta de Team Mal em 10 de out. de 2023
Thank you for taking the time to leave your lovely review.We're happy to hear you enjoyed your stay & hope to see you again soon!

6/10 - Ok

Stefano

Viagem de negócios
Pontos positivos: Serviço e funcionários
Good crew, cute hotel, bad room
Hotel crew was very friendly and very kind. Bar and restaurant had a great service, good bartender and a very good cuisine. Room (#104) did not have a real window and it was with no natural light, it was pretty dark. Carpet was not very clean. Room was small and clumsy. Price, for the room was still above £220 per night ... absolutely not worth.
Hospedou-se por 7 diárias em set. de 2023
Resposta de Team Mal em 10 de out. de 2023
Thank you for taking the time to leave your review.Your feedback has been passed on.

8/10 - Boa

June

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Team Mal em 10 de out. de 2023
Thank you for taking the time to leave your review.

8/10 - Boa

Alison

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were very pleasant and helpful. That goes a long way. Fire alarm testing ongoing in the afternoon while i needed to make some work calls wasnt great but id rather it was working than not in an emergency! Bathroom could do be a refresh and the water temperature in the shower was variable. I would stay again.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Team Mal em 10 de out. de 2023
Thank you for taking the time to leave your review, and your understanding while we tested the fire alarms.Your comments have been passed on & we hope to see you again soon

8/10 - Boa

Stuart

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Super reception but room 105 dark
Hospedou-se por 2 diárias em set. de 2023
Resposta de Team Mal em 10 de out. de 2023
Thank you for taking the time to leave your review.Your feedback has been passed on.