Lareira

Avaliações de Colonial Inn Franklin

2 out of 5
Colonial Inn Franklin
3157 Georgia Rd, Franklin, NC

Avaliações

7,6

Boa

Nota 10 - Excelente. 118 de 363 avaliações" "
Nota 8 - Boa. 124 de 363 avaliações" "
Nota 6 - Ok. 62 de 363 avaliações" "
Nota 4 - Insatisfatória. 34 de 363 avaliações" "
Nota 2 - Terrível. 25 de 363 avaliações" "

8,2/10

Limpeza

8,0/10

Serviço e funcionários

7,0/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rude front desk at night for check in!!!
Bad reception, rude front desk people at check-in, dirty bathroom, good location, but not welcome!!
Hospedou-se por 1 diária em dez.. de 2018
Resposta de BESTCOLONIALINNGMAIL.COM em 25 de dez. de 2018
Thanks

8/10 - Boa

Donald

Pontos positivos: Limpeza e serviço e funcionários
Great staff
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Thomas

Viagem com a família
Friendly staff, reasonably priced, very clean! Will stay again
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Vik em 19 de mai. de 2024
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 - Excelente

Rafael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was amicable and excellent!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Vik em 7 de mai. de 2024
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 - Excelente

Abdel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Buen lugar
Hospedou-se por 1 diária em abr. de 2024
Resposta de Vik em 7 de mai. de 2024
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 - Boa

Larry

Hospedou-se por 6 diárias em abr. de 2024
Resposta de Vik em 19 de mai. de 2024
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 - Boa

Angeles

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Olía mal fuera de las habitación
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Vik em 26 de abr. de 2024
Hello! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

8/10 - Boa

Tami

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place. Clean room. Comfortable bed. Very hot water. I didn't like that the bathroom light was motion activated so when you go in the middle of the night, it blasts you in the face. The air conditioner was funky too.
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Vik em 26 de abr. de 2024
Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area. Our maintenance staff have fixed the air conditioner problem you mentioned.

2/10 - Terrível

Reta

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Vik em 15 de abr. de 2024
Hello! Thank you for choosing Colonial Inn for your stay while in Franklin. You incurred a fine for smoking in a designated non-smoking room. I'm not sure why, given that it was your own fault, you felt compelled to give us a negative rating. Call us if you would like to discuss about the matter further.

10/10 - Excelente

MICHAEL

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
This property is under new ownership, We stayed, last year right after they purchased, they are young and VERY HARD WORKING, and we could See the IMPROVEMENTS ,Older but Very Clean and comfortable , Owners we do the Very best to accommodate you , reasonable prices
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Vik em 31 de mar. de 2024
Thank you so much for the great review and your kind words, Michael! We appreciate you for choosing Colonial Inn for your stay while in Franklin. We strive to make sure our guests are happy and comfortable during their stay. Again, thank you so much and take care!

10/10 - Excelente

Leslie

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were there for one night. Very clean. We travel with our dog. It is very pet friendly. Would stay again.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Vik em 24 de mar. de 2024
Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 - Excelente

Brad

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Vik em 17 de mar. de 2024
Thank you for taking time to review your stay with us, Brad! We appreciate it and hope to see you again!

10/10 - Excelente

Tim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was a great stay and owners are so friendly. Would stay there again....
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Vik em 11 de mar. de 2024
It was great meeting you, Tim. We wish you luck on the rest of your hike. Thank you for choosing Colonial Inn and hope to see you again when you are back in the area.

10/10 - Excelente

Roberta

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Only here overnight but everything we saw was good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Vik em 8 de mar. de 2024
Hello, Roberta! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

10/10 - Excelente

Anthony

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely place. The staff were accommodating and super friendly. A well priced place to stay. It's great!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Vik em 4 de mar. de 2024
Thank you for taking time out of your day to review your stay with us, Anthony! We appreciate and thank you for choosing Colonial Inn and hope to see you again in the near future.

10/10 - Excelente

Brad

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Vic was a great host. The property could not be nicer and the price was very fair. I will stay there again if I am in the area.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Vik em 13 de fev. de 2024
Thank you so much for the review and choosing Colonial Inn for your stay! It was great meeting you and hope to see you in the future when you are back in town.

10/10 - Excelente

Marni

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Vik em 3 de fev. de 2024
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

10/10 - Excelente

Brian

Pontos positivos: Limpeza e serviço e funcionários
Clean
Hotel room was clean. Plentiful pillows. Non-carpeted floor. Exactly what I was looking for.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Vik em 7 de jan. de 2024
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 - Excelente

Jeannine

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Vik em 3 de fev. de 2024
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

10/10 - Excelente

Kathleen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Vik em 7 de jan. de 2024
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 - Excelente

Gliria

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Vik em 7 de jan. de 2024
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 - Excelente

Brittany

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were so kind and helpful, great room, clean and convenient
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de vIK em 10 de dez. de 2023
Thank you for the outstanding review! Our goal is make sure our guests have an excellent stay and your review shows that you in deed did. We hope to see you in the future when you are back in Franklin. Thank you, again, for the great review.

6/10 - Ok

Eduardo

Hospedou-se por 2 diárias em out. de 2023
Resposta de Vik em 10 de dez. de 2023
Thank you for taking the time to review your stay!

6/10 - Ok

Lisa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Extremely clean/Equally noisy
This is an older motel but my room was absolutely immaculate. Had a very family-friendly vibe. My only complaint is what seemed to be paper-thin walls. I heard every word of my ‘neighbors’ conversation for hours and then highway traffic the rest of the night.
Hospedou-se por 1 diária em out. de 2023
Resposta de Vik em 2 de nov. de 2023
Thank you for taking the time to review your stay with us. Customer satisfaction is our number one priority. You were in an adjoining room which sometimes, unfortunately, can get noisy due to the "neighbors". We have no control over this nor would we know about it unless you had mentioned it to the staff. We would have taken care of the situation with your "neighbors" right away. Again, thank you for staying with us.

10/10 - Excelente

Jonathan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Vik em 24 de out. de 2023
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 - Boa

David, Sebastian

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked that it was pet friendly.
Hospedou-se por 1 diária em out. de 2023
Resposta de Vik em 20 de out. de 2023
Thank you, David, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed your stay and hope to see you again the next time you are in Franklin.

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em out. de 2023
Resposta de Vik em 12 de out. de 2023
Thank you, Thomas, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed it and hope to see you again the next time you are in Franklin.

4/10 - Insatisfatória

Kathryn

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tv was on a timer for cable had to pay 20$ for 120 minutes. Bathroom lights were on 15 min timer. Bed was squeaky and not comfortable. Very bad, do not stay!
Hospedou-se por 1 diária em out. de 2023
Resposta de Vik em 10 de out. de 2023
Hi, Kathryn. Our TVs do not have timers on them and we do not charge additional fees for the use of the TVs. So, we are not sure why you mentioned this. We are working on replacing the timers on the bathroom lights in addition to other renovations to the rooms. Unfortunately, this is taking longer than expected due to unforeseen circumstances. We apologize for the inconvenience this may have caused you. Please reach out to us if you would like to discuss this matter further. We hope you will give us another chance next time you are in Franklin.

10/10 - Excelente

William

Hospedou-se por 1 diária em out. de 2023
Resposta de Vik em 28 de out. de 2023
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 - Excelente

elaine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is just as advertised - older, but CLEAN! The staff was friendly and provided all the information about the amenities. Breakfast consisted of coffee, juices, cereal, fresh fruit, and an assortment of muffins, toast, bagels, etc. We were specifically looking for a dog-friendly hotel and we appreciated having a designated area for dog walks with waste disposal bags and can available. Yes, the hotel is dated, but it suited our needs.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Vik em 16 de set. de 2023
Thank you so much for taking time out of your day to review your stay with us, Elaine. We are very happy to hear that you enjoyed your stay. We are working tirelessly on making improvements throughout the property and hope to accomplish all tasks by end of next year.

8/10 - Boa

Jenny

Viagem de negócios, Viagem com a família
Pontos positivos: Condições e instalações da propriedade
They advertise a pool, but the pool was empty and small.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Vik em 24 de ago. de 2023
Hello, Jenny! We are glad to see you had a pleasant experience during your stay with us! We do not advertise a pool on any of our active booking sites. There are older photos that are being circulated online that we have no control over. We apologize for any misunderstandings this may have created. We suggest to contact the property directly with any questions or concerns before, during, and after your stay. We hope to see you again when you are travelling to and through Franklin!

10/10 - Excelente

Rosa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked it all
Hospedou-se por 1 diária em ago. de 2023
Resposta de Vik em 18 de ago. de 2023
Thank you so much for taking time out of your day to review your stay with us, Rosa. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 - Boa

Terry

Hospedou-se por 1 diária em ago. de 2023
Resposta de Vik em 7 de set. de 2023
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We hope to see you again in the future!

8/10 - Boa

Stephen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Let me start by saying that if you're looking for a luxury fancy hotel, this isn't it, however for a budget hotel, it's great. Yes it's old, and a bit outdated, but the room was immaculately clean. No frills but a clean place to sleep. Couple of reasons for dropping a star. The bed.. it is a king bed, but sags in the middle. Lay on the side and you start to roll to the middle of the bed. Another unusual thing that was a bit annoying is that the light in the bathroom is on a 15 minute timer. Getting ready and taking a shower typically took too long and the light would go off on you. You could also hear any noise outside like people talking, cars starting up. The price is right though and I would definitely stay there again.
Resposta de Vik em 7 de ago. de 2023
We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We are currently in the process of updating our rooms (the timers are on the list to be replaced). We hope to see you again in the near future!

6/10 - Ok

David

Viagem de negócios
Pontos positivos: Limpeza
This is an older propery, but new management. One common fault is the breakfast menu was all sweets.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vik em 7 de ago. de 2023
Hello, David. We are currently in the process of updating our rooms and the common areas. Due to limited space for our breakfast area, we are not able to offer a wider selection. In addition to the sweets, we do offer cereal, oatmeal, fruit, juices, and coffee. Hopefully, we will be able to add additional space very soon to increase our breakfast options (such as bagels, toast, eggs, and other hot options). We hope you will give us another chance to make it up to you.

10/10 - Excelente

Velma

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and comfortable
The room was clean and comfortable. Only problem was the internet was out and the tv was also effected. But we were satisfied with our stay. Would definitely stay there again.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Vik em 6 de ago. de 2023
Thank you so much for taking time out of your day to review your stay with us, Velma. We are very happy to hear that you enjoyed your stay. Our internet system was down for some time due to technical difficulties but is back up and running. Our cable was up and running, so maybe the setting on the TV were not correct and needed to be changed. We thank you again for taking the time to write this review and hope to see you again soon!

10/10 - Excelente

Janina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The front desk person was very responsive. Old school motel. But clean and moderate price.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Vik em 5 de ago. de 2023
Thank you so much for taking time out of your day to review your stay with us, Janina. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

4/10 - Insatisfatória

Thomas

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No internet for 3 days. Smoking right outside of a non smoking room and smelling it in the room. 15 minutes timer on bathroom light. Poor excuse for a breakfast.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Vik em 4 de ago. de 2023
Hi, Thomas. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. As we notified you at check in, our Wi-Fi system was down due it be struck by lightning and is being repaired. We are currently in the process of updating our rooms (the timers are on the list to be replaced). Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

4/10 - Insatisfatória

Kimberly

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Price was fair but room is really dated, beds are very uncomfortable, room smelled like cigarettes. Pool empty and breakfast very limited.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Vik em 4 de ago. de 2023
Hi, Kimberly. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. We are currently in the process of updating our rooms. Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

10/10 - Excelente

ROBERT

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
a nice place to stay
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Vik em 1 de ago. de 2023
Thank you so much for taking time out of your day to review your stay with us, Robert. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 - Boa

Ronda, Rolla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Retro property, but clean and friendly staff.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vik em 23 de jul. de 2023
Thank you so much for taking time out of your day to review your stay with us, Ronda. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 - Excelente

Joyce D

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
North Carolina Trip
The staff was very welcoming and helpful. It was quiet and clean. Very comfortable. I would stay there again.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vik em 18 de jul. de 2023
Thank you so much for taking time out of your day to review your stay with us, Joyce. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 - Excelente

Sherise

Pontos positivos: Limpeza e serviço e funcionários
Inexpensive rooms. Old building, but the rooms are clean and the ac is cold. Staff was very nice. I'd absolutely stay here again.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vik em 16 de jul. de 2023
Thank you so much for taking time out of your day to review your stay with us, Sherise. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 - Excelente

Tom

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay at a very reasonable price
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vik em 4 de jul. de 2023
Thank you so much for taking time out of your day to review your stay with us, Tom. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was on a work trip and started in name brand hotel for the first part of the trip. The job ran long so I needed to stay another few nights. The brand name place wasn't very comfortable so I looked into other options. Colonial was much more comfortable and had better amenities. The staff was more personal and the other guest's seem to all be repeat guest or incredibly friendly.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Vik em 2 de jul. de 2023
Thank you so much for taking time out of your day to write this review, James. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon!

8/10 - Boa

Debra

Hospedou-se por 1 diária em jun. de 2023
Resposta de Vik em 13 de jul. de 2023
Thank you so much for taking time out of your day to review your stay with us, Debra. We hope to see you again in the future.

10/10 - Excelente

Kenneth

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was engaging and extremely nice. Didn’t like that the television only had two channels available.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Vik em 13 de jun. de 2023
Thank you so much for taking time out of your day to review us, Kenneth. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. All of our rooms have local, news, and sports channels. We are working on adding movie channels very soon. Again, thank you for taking the time to write this review.

10/10 - Excelente

ann

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property needs a few upgrades. I had issues with the TV. The owner and his wife were most accommodating. I will stay again when in the area! Felt very safe, the area is quiet. Close to anything I needed.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Vik em 13 de jun. de 2023
Thank you so much for taking time out of your day to review us, Ann. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. Again, thank you for taking the time to write this review.

8/10 - Boa

Jeff

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2023
Resposta de Vik em 8 de jun. de 2023
Thank you so much for taking time out of your day to review us, Jeff. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn

4/10 - Insatisfatória

Joseph

Hospedou-se por 1 diária em mai. de 2023
Resposta de Vik em 3 de jun. de 2023
Hello, Joseph. We are sorry to hear that you did not have a pleasant stay with us. Please contact us to discuss any issues you had. Also, please understand we are new ownership and are in the process of making some minor and major upgrades. We hope you will give us another chance in the future. Thank you.