Piscina interna

Avaliações de Best Western White Mountain Inn

2.5 out of 5
Best Western White Mountain Inn
87 Wallace Hill Rd, Franconia, NH

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 361 de 1000 avaliações" "
Nota 8 - Boa. 392 de 1000 avaliações" "
Nota 6 - Ok. 159 de 1000 avaliações" "
Nota 4 - Insatisfatória. 55 de 1000 avaliações" "
Nota 2 - Terrível. 33 de 1000 avaliações" "

8,0/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Timothy

Viagem com família e crianças pequenas
Pontos negativos: Comodidades e condições e instalações da propriedade
I like that there was a pool. I also liked that the window in our room opens. The breakfast was okay but I was actually expecting less than what was available so it was better than expected. What I didn't like was that we ran out of TP as the roll wasn't new when we got there so I had to ask the front desk for some. There was lots of mold in the caulking along the tub on the floor. The tub curtain was broken and moved so that the curtain wouldn't close all the way. The toilet seat was very loose. There was a really bad smell which I later located to a wet spot on the floor by the night stand. The paint was peeling off the wall near the ceiling. There wasn't enough electrical outlets in the room. The heat/ AC unit was very loud. The hotel was doing renovations to the north wing of the building which didn't bother me but it make it more difficult to get the luggage cart to the elevator.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Relations Specialist em 29 de abr. de 2024
Hi Timothy,We're glad to hear that you enjoyed the pool and appreciated the option to open the window in your room for some fresh air. It's great that the breakfast exceeded your expectations. We apologize for the inconvenience with the toilet paper and the maintenance issues you encountered in your room. Your feedback is invaluable as we continue to improve our facilities and services. We hope to welcome you back in the future for a more seamless experience.

10/10 - Excelente

Cameron

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cheap location with amazing views near many out door activities.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Relations Specialist em 24 de abr. de 2024
Hi Cameron,We're thrilled you appreciated our hotel's prime location, offering breathtaking views and easy access to various outdoor activities. Our commitment to providing a comfortable stay at an affordable rate is always a top priority. We understand the importance of offering value for money, and we're glad you found our location to be advantageous. Should you choose to stay with us again, we look forward to exceeding your expectations once more.

10/10 - Excelente

Kathleen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Relations Specialist em 10 de abr. de 2024
Hi Kathleen,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our convenient location, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

Talia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Le service, le dejeuner et la piscine
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Relations Specialist em 7 de abr. de 2024
Hi Talia,We appreciate your positive feedback regarding our service, lunch offerings, and swimming pool amenities. At our hotel, we strive to deliver exceptional service to ensure our guests have a memorable experience. Our culinary team works diligently to provide delicious meals, and we're delighted to hear that you enjoyed your lunch. Additionally, we take pride in maintaining our swimming pool to offer a refreshing retreat for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 - Excelente

Linda

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ok
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Relations Specialist em 7 de abr. de 2024
Hi Linda,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

Norman

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations Specialist em 27 de mar. de 2024
Hi Norman,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff, clean hotel with nice amenities for this price point. I look for "clean" and "safe" in my hotels. If you are looking for luxury you might be disappointed. If you are looking for a clean, quiet place to stay with helpful, friendly staff while enjoying the nearby white mountains you will be pleased. Free breakfast was plentiful and the expected fare of powdered eggs, toast, muffins, waffles, cereals, yogurt, and fruit.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations Specialist em 26 de mar. de 2024
Hi David,We're delighted to hear that you appreciated our commitment to cleanliness and safety, as well as our friendly staff and plentiful amenities offered at a reasonable price point. Our priority is to ensure a comfortable and enjoyable stay for all our guests, and we're glad to have met your expectations in this regard. While we may not offer luxury accommodations, we strive to provide a clean and welcoming environment for travelers seeking a quiet retreat amidst the beauty of the nearby white mountains. We're thrilled you enjoyed our complimentary breakfast selection, and we hope to welcome you back for another pleasant stay in the future.

10/10 - Excelente

Jonathon

Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations Specialist em 9 de abr. de 2024
Hi Jonathon,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - Excelente

Jiezhong

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
happy
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations Management em 14 de mar. de 2024
Hi Jiezhong!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

10/10 - Excelente

Lucas

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Relations Specialist em 23 de mar. de 2024
Hi Lucas,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - Excelente

Elisabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was clean and quiet. We loved having both a refrigerator and microwave in the room. The breakfast options were great. We would stay there again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations Specialist em 4 de mar. de 2024
Hi Elisabeth,We greatly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing clean and quiet accommodations, ensuring a comfortable experience for all our guests. It's wonderful to know that you found our in-room amenities, including the refrigerator and microwave, convenient for your needs. We look forward to welcoming you back on your next visit to the area.

8/10 - Boa

Michael

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Relations Specialist em 20 de mar. de 2024
Hi Michael,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - Boa

Cathy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place good breakfast
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations Specialist em 11 de fev. de 2024
Hi Cathy,We're delighted you enjoyed your stay and appreciated our breakfast offerings! Our team strives to provide a comfortable and enjoyable experience for all our guests. Your positive feedback motivates us to maintain the high standards we aim for. Should your travels bring you back to the area, we'd love to welcome you again for another pleasant stay.

6/10 - Ok

Becky

Viagem com família e crianças pequenas
Pontos negativos: Condições e instalações da propriedade
The area is beautiful! The breakfast was terrible though. and it was really odd to have a hotel without automatic doors so you have to fight with the doors when bringing your bags in and out. (I know it sounds like a petty thing, but it really jumped out to me when I was fighting with the luggage cart and door)
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations Specialist em 6 de fev. de 2024
Hi Becky,We're thrilled to hear that you found the area surrounding our hotel beautiful! We understand the importance of a seamless experience, and while we apologize for any inconvenience caused by the doors, we appreciate your feedback as it helps us to improve. Regarding breakfast, we're disappointed to learn that it didn't meet your expectations and will certainly review this with our team to ensure a more enjoyable dining experience for all our guests. Your insights are invaluable to us, and we hope to welcome you back for a more satisfying stay in the future.

6/10 - Ok

Randall

Viagem com a família
Pontos negativos: Serviço e funcionários
Was it convenient, yes. Dated orange interior, never once greeted by anyone at front desk. Blanket had blood stains on it. Bathroom sink was plugged and beds were hard. Pillows were so tiny! Breakfast buffet was terrible! We went out for breakfast. The “bacon” was paper thin, eggs were runny and seemed like they were powdered. Coffee came from some huge machine. Overall, very disappointed.
Resposta de Guest Relations Specialist em 6 de fev. de 2024
Hi Randall,We sincerely apologize for the inconvenience you experienced during your stay with us. While we appreciate your recognition of our convenient location, we regret to hear about your dissatisfaction with certain aspects of your room and the breakfast buffet. Our team strives to provide a welcoming atmosphere, and we apologize if you did not feel adequately greeted upon arrival. Rest assured, we take cleanliness and guest satisfaction seriously, and we will address your concerns with our housekeeping and kitchen teams. Your feedback is invaluable to us as we continuously work to improve our services.

10/10 - Excelente

Dinh, Rockville

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Guest Relations Specialist em 20 de mar. de 2024
Hi Dinh,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - Excelente

Michael

Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations Specialist em 5 de fev. de 2024
Hi Michael,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

soonha

Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations Specialist em 15 de jan. de 2024
Hi Soonha,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awful night sleep
If staying on the first floor dont expect to get any sleep. The noise was absolutely awful coming from above us through all hours of the night very late. Beds are uncomfortable overall wasnt great.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations Specialist em 30 de dez. de 2023
Hello,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team values the comfort and satisfaction of our guests, and we regret to hear about the disturbance caused by noise from above. We would like to assure you that we take such concerns seriously and are actively working to address and minimize any potential disturbances in our accommodations. Your insights are valuable as we continuously strive to enhance the overall guest experience at our hotel.

8/10 - Boa

Chantal

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations Specialist em 20 de dez. de 2023
Hi Chantal,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - Boa

Debbie

Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations Specialist em 17 de dez. de 2023
Hi Debbie,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

4/10 - Insatisfatória

Olli

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were disappointed with the cleanliness of the room with the pool. Breakfast almost not edible. The heater was running loudly the whole night with no change to change it.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations Specialist em 28 de nov. de 2023
Hi Olli,We appreciate your feedback and sincerely apologize for any inconvenience you experienced during your stay. Our commitment to cleanliness is of utmost importance, and we will certainly investigate the issues you mentioned in the room to ensure they are promptly addressed. Regarding breakfast, we regret that it did not meet your expectations, and we will review our offerings to enhance the overall dining experience for our guests. Additionally, we apologize for any disturbance caused by the heater, and we will investigate this matter to ensure our guests have a comfortable and restful stay. Thank you for bringing these concerns to our attention; we will work diligently to improve the areas mentioned.

10/10 - Excelente

John

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations Specialist em 28 de nov. de 2023
Hi John, We appreciate your positive feedback and are delighted to hear that you found your stay at our hotel to be perfect. Our team works hard to ensure a high standard of service and comfort for all our guests. It's rewarding to know that your experience reflected our commitment to excellence. We look forward to welcoming you back for another flawless stay in the future.

10/10 - Excelente

Gary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It has a great view
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations Specialist em 22 de nov. de 2023
Hi Gary,We sincerely appreciate your positive feedback regarding the great view at our hotel. We take pride in offering our guests a memorable and enjoyable experience, and we're delighted that the scenic views added to your overall satisfaction. Our team works diligently to maintain high standards, ensuring that our guests can unwind and appreciate the surroundings. We hope to welcome you back for another pleasant stay in the future.

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Poor hotel
No staff presence at this hotel. Just for some hours per day. There were few guests Not recommended.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations Specialist em 18 de nov. de 2023
Hello,We appreciate your feedback and would like to clarify that contrary to your observation, our hotel maintains a 24/7 staff presence at the front desk, and our cleaning staff diligently operates in the mornings to ensure a clean and comfortable environment. The limited guest occupancy is a result of our prime location in the heart of the beautiful White Mountains and right now we are between leaf peppers season and ski season - it is too cold to go on hikes and not enough snow for skiing. Welcome to white mountains in November.

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations Specialist em 16 de nov. de 2023
Hi Maria,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 - Ok

Katherine

Viagem a dois
Pontos positivos: Comodidades
The pool is just lovely but was a little cool for me. Breakfast was very good, alot of choices, always replenished. Heating unit in room was very, very noisy so had to shut it off to be able to sleep.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations Specialist em 9 de nov. de 2023
Hi Katherine,We appreciate your feedback and are delighted to hear that you enjoyed our lovely pool and the variety of breakfast options we offer. We continuously strive to maintain a comfortable and welcoming environment for our guests and we're sorry to hear about the noise from the heating unit, and we'll certainly look into this matter to ensure a quieter and more restful stay for future guests. Thank you for sharing your experience, and we hope to welcome you back in the future.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Specialist em 3 de nov. de 2023
Hi John,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - Boa

Lorenzo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent location and comfortable hotel. Quality stay for a reasonable price.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Specialist em 27 de out. de 2023
Hi Lorenzo,We appreciate your positive feedback on your recent stay at our hotel. Our prime location and commitment to providing a comfortable experience are integral to our mission, and we're delighted to hear that you found the value of your stay reasonable. It's our constant endeavor to offer a high standard of service and quality, and your kind words affirm that we are on the right track. We look forward to welcoming you back in the future to provide you with another enjoyable stay.

2/10 - Terrível

Marcel

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Verdrecktes, ekliges überteuertes Motel
Das Hotel war Welten davon entfernt, die Bezeichnung „sauber“ zu verdienen. Der Teppichboden war nicht gestaubsaugt und voller ekliger Flecken, im Badezimmer fand man nichts anderes als ranzige und schimmelige Silikondichtungen und das Zimmer war verstaubter als so mancher Dachboden. Einfach nur ekelhaft. Insgesamt eine furchtbare Erfahrung. Die Dame an der Rezeption haben wir darauf angesprochen, sie verwies darauf, daß sie angeblich ohne Management nichts tun könne.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 24 de out. de 2023
Hello Marcel,Es tut uns leid, von Ihren negativen Erfahrungen zu hören. Wir entschuldigen uns aufrichtig für eventuelle Sauberkeitsprobleme, die Sie in Ihrem Zimmer festgestellt haben. Wir werden dies

4/10 - Insatisfatória

Melisa

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Rooms are old and bathroom was dirty.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 21 de out. de 2023
Hello Melisa,We apologize for the inconvenience caused. Please be assured that we will address the issues mentioned and ensure a better experience for you in the future.

10/10 - Excelente

Renee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic place to stay
My family and I recently stayed the weekend in Sugar Hill. This hotel was fantastic. Our room was so nice and cozy. Plus everything was so clean. You would never know any pets were ever there. We even had the pool all to ourselves. I would definitely stay here again.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 20 de out. de 2023
Hello Renee,Thank you for your kind review! We're glad you and your family enjoyed your stay. We take pride in our clean and cozy rooms, and we're thrilled to hear that you had the pool all to yourselves. We look forward to welcoming you back

6/10 - Ok

Jinkang, La crescenta

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 20 de out. de 2023
Hello Jinkang, Thank you for staying with us! We appreciate your feedback and hope to improve your experience next time.

2/10 - Terrível

Ying

Viagem com a família
Front desk people are nice. During my one night stay in Best Western White Mountain Inn I got multiple bug bites on my right side neck, right side forehead, right side arm and left hand. I brought this to the hotel’s attention, they responded that they didn’t find any bugs. Despite this, the fact still remains that I did receive multiple bites during my stay. These bites are red raised bumps, some of them contain clear fluid, they are itchy, hurting and very uncomfortable. I would not recommend this hotel.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 28 de out. de 2023
Hello Ying,As soon as you contacted us with this concern we contacted JP pest control to come and inspect the room in question. And we sent you the report stating there weren't any bed bug found in this room but you demanded full refund if not you would post bad review online. Further more there where 7 different guest stated in this room before your check in and two after your check out ( because you reported this incident two days after checking out of this hotel) All of this was explained to you over the phone when we talked but you still chose to post this review and here i am responding with facts we are not offering you any compensation.

6/10 - Ok

Susan

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Thin walls. Very loud from floor above. Bathroom needed remodeling. Bed uncomfortable and squeaky. Better vacuuming around floor edges of entire facility.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 14 de out. de 2023
Hello Susan,We apologize for the inconveniences you experienced during your stay. Rest assured that we'll take your feedback into consideration for improvements. We appreciate your feedback and hope to welcome you back in the future.

6/10 - Ok

CAROLYN

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 14 de out. de 2023
Hello CAROLYN,Thank you so much for your amazing review! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
The hotel is adequate. The mattresses were a little stiff.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 11 de out. de 2023
Dear Guest,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our mattreses, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

8/10 - Boa

Dianne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 13 de out. de 2023
Hello Dianne,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - Excelente

Jamey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 11 de out. de 2023
Hello Jamey,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - Ok

Kasandra

Pontos positivos: Limpeza
Property needs some updating. The breakfast room was crowded and very noisy. Staff were friendly
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 11 de out. de 2023
Hello Kasandra,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and your comments about our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - Excelente

Mark

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 10 de out. de 2023
Hi Mark,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - Boa

Yanelis Bueno

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Easy checking in, friendly staff, and very good breakfast! Hygiene is not the best.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 10 de out. de 2023
Hello Yanelis Bueno,Know that your voice is of tremendous importance to us and we value your comments about our staff and comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was clean and had a decent breakfast. The indoor pool was nice too!
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Manager em 9 de out. de 2023
Hello John,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast and also our pool. We appreciate you taking the time to share your experience.

4/10 - Insatisfatória

Chris

Pontos negativos: Conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 7 de out. de 2023
Hello Chris,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - Excelente

Julie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Très bien et avec la piscine intérieur chauffé c'est super.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Manager em 7 de out. de 2023
Hello Julie,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - Excelente

Peggy

Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 5 de out. de 2023
Hello Peggy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - Excelente

Carla

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was nice and accommodating. Private and quite. Dog friendly as well.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 1 de out. de 2023
Hello Carla,We can't thank you enough for sharing your feedback with regards to our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - Excelente

Curtis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great reception! Overall stay was excellent. Highly recommend!
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 28 de set. de 2023
Hello Curtis,Thank you for sharing this honest review and feedback about our hotel. We appreciate you taking the time to share your experience.

6/10 - Ok

rich

Pontos positivos: Serviço e funcionários e comodidades
Floor carpet within the room booked and in the hallways throughout is in need or replacement. It is on the dirty, dingy and musty side with all the foot traffic it receives. Room just felt like it was kind of musty - needs a breath of fresh air IMO
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 26 de set. de 2023
Hello rich,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza
so so hotel
Hospedou-se por 3 diárias em set. de 2023
Resposta de Manager em 26 de set. de 2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.