2/10 - Terrível
Cindy C., West Frankfort
13 de jul. de 2025
Pontos negativos: Limpeza
Not so charming townhouse
First off we couldn’t regulate our own AC it was too hot to sleep or get dressed upstairs. We were here for our granddaughter’s wedding weekend for three nights. We saw cockroaches every time we came in and turned on the lights they scattered. We got in touch with the caretaker who never responded or answered his phone. We emailed the owner who turned the air down for us and said they just exterminated. But if that was true the roaches would be dead not crawling everywhere. Then we checked out and the door wouldn’t lock! I had told them when we got there we were having trouble with it. I called twice left voicemail with no response. I emailed to tell the owner that we had to get on the road for an 8 hour drive and couldn’t lock the door with no response there either! It’s been a nightmare. We did all we could so not responsible for what happens next! You’ve taken our money and ruined our special weekend. Shame on all of you! We travel alot and this is not going well for you!
Cindy C.
Hospedou-se por 3 diárias em jul. de 2025