2/10 - Terrível
Ivy F.
15 de mar. de 2024
Book a different home!
To start off, upon arrival the door code was not working and the house was just left unlocked. We were a day late checking in due to weather, I do not know if the house was unlocked the entire time. I started emailing regarding how do we lock the home while we are out. We had to go out to dinner without locking the house. Secondly the downstairs toilet broke the first night there. In the upstairs bathroom thrown in the corner was a cleaning spray, cardboard toilet paper roll & soap. Finally by the next day there was contact about getting a key to us and was dropped off that afternoon. The point of contact stated someone would be over to fix the toilet and door code. I also need to mention that the bracket on the door frame was barely holding on by one screw, it looked like someone had tried to break it. I was just left with a very uneasy & unsettling feeling. The toilet and door code did not get fixed until the afternoon of the 3rd day there. Then the downstairs sink started leaking. My son told me that their bedroom room was cracked open in the middle of the night. So needless to say by the 3rd day, we packed up our belongings and left even though we had the home for another 3 1/2 days. I’ve reached to for some sort of resolution since we needed to find and pay for other lodging due to safety reasons and the issues with the home itself. Still have yet to receive a response. I will edit or update my review if I ever receive a resolution or not. I would definitely find another
Ivy F.
Hospedou-se por 6 diárias em mar. de 2024