4/10 - Insatisfatória
Leah
Viagem a dois
24 de set. de 2025
Pontos negativos: Serviço e funcionários e comodidades
This is a motel- the pictures might make it look trendy because it has been slightly remodeled, but this is a motel. Check-in was at 4 pm. I received THREE separate messages ensuring that I knew it was at 4 pm. We arrived at 3:50 pm and were told our room wouldn’t be ready for another 40-45 mins- we got to our room at 4:48, meaning it took an entire hour. We were given a complimentary breakfast at their nearby sister hotel as an apology. The doors to the rooms lead directly outside, meaning if we wanted to lay in bed and look at the view of the mountains, we also had to watch other guests walking by and looking in our window. I have never stayed in a hotel or air bnb with no hair dryer- they didn’t have one. The water in the shower had to run for 7-8 full minutes to get hot. The internet on the tv didn’t work, which meant no Netflix or prime video as advertised. When we went to check out at 6:50 am, there was no one at the front desk or anywhere around the lobby and the lights were off with a locked door (despite them claiming they serve breakfast beginning at 7 am). We waited until 7:05 am, and because the lights were still off and no one was there, we had to leave without checking out to not risk missing our flight home. We tried calling the phone number to let them know we’d like to check out, but it was an automated menu and not a real person. Only positive was the proximity to shops and RMNP, which many other places nearby have. I do not recommend this hotel.
Leah
Hospedou-se por 2 diárias em set. de 2025
