Jason and his sister, Josie, were very nice and available for questions. They even contacted me to let me know I left a bag behind! Cabin was clean and comfortable. It was heated with electric heaters. I was a little cool the first night, but plenty warm after that. The stairs to the loft are like a ladder; no handrails or railing around the top. Not great for someone who sleepwalk 🙂. I was glad I took my own pillow. Theirs were stained and had no pillow covers. (They did have pillow cases). I didn't use the lake across the street, but the view was beautiful.