Vilas em Dursley, ENG

"Thank you to the front of house who waited for us to arrive at 10pm, breakfast was lovely, only downside is double bed, too small for us Lovely stay- would recommend "

"The hotel was really lovely, but could have been even better if the tables in library room were cleared to allow guests to use them. We put cups etc from our table onto one which had not been cleared and despite staff bringing food and drinks, they ignored the mess for over an hour until another guest asked for the table to be cleared. Staff should never walk past dirty tables."

"All of the team were very friendly and helpful. There was a young lady who served us breakfast and she was exceptional …. unfortunately we didn’t get her name. The only negative point was the stairs that were narrow in parts and not very wide. We are pensioners and found them difficult to claim. "

"Beautiful view from our bedroom, but the decor of the room left a lot to be desired. The mattress was the most uncomfortable I’ve ever had the misfortune to try to sleep on and the pillows were not much better. The hotel is well located for visiting the town. "

"All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. "

"The place was well located to walk around town and the staff was helpful and the rooms clean and nicely appointed."

"The hotel is good, but overpriced considering the room was too small (bathroom either), without 24h service, elevator."

"We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which...