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Avaliações de La Quinta Inn & Suites by Wyndham Dublin

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dublin
101 Travel Center Blvd, Dublin, GA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 372 de 745 avaliações" "
Nota 8 - Boa. 219 de 745 avaliações" "
Nota 6 - Ok. 78 de 745 avaliações" "
Nota 4 - Insatisfatória. 39 de 745 avaliações" "
Nota 2 - Terrível. 37 de 745 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alex, BALL GROUND

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relation Management em 9 de mai. de 2024
Hi Alex,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

Brittany

Viagem de negócios, Viagem com a família
Pontos positivos: Comodidades
Very clean!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello Brittany,Thank you for recognizing our commitment to cleanliness during your stay. We strive to provide a comfortable environment for all our guests to enjoy. Your feedback is greatly appreciated.

8/10 - Boa

aira

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 4 de mai. de 2024
Hello aira,We are delighted to hear that you had a positive experience during your stay at our hotel. We hope you had a wonderful time and look forward to welcoming you back soon!

4/10 - Insatisfatória

Robert

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
It smelled clean but we had to kill a roach in our room. The towels had hair from other people still attached. They came into our room after the first night and made the beds, moved our clothing, and our bathroom items. It almost looked as if they went through our things. I had to pay another 30 dollars when I arrived.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Relation Management em 30 de abr. de 2024
Hi Robert,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - Boa

Daniel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relation Management em 26 de abr. de 2024
Hi Daniel,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Excelente

CJ

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello CJ,We are happy to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

2/10 - Terrível

April

Viagem de negócios, Viagem com animais de estimação
Pontos negativos: Limpeza e condições e instalações da propriedade
With the exception of one young lady working the front desk when I arrived, this was by far the most unpleasant stay I have ever had in my life. This property was an absolute disaster! There was a kids baseball tournament in town, and these kids ran the halls, screaming, slamming doors, until after 1 am! I called front desk and the man working there told me that “they can’t tell guests how to behave”. What the heck??? The “adults”, and I use that term loosely, took the entire lobby and lounge over until the wee hours of the morning and allowed their children to run, scream, jump and play in the entrance way and lobby, hindering any other guests from entering and leaving safely. Are you kidding me? In the morning I couldn’t even get close to the “free breakfast”. They literally consumed everything except the chairs. No other guests could eat. The next day I left the property all day hoping for a better second evening but returned to what sounded like 5 horses in the room above mine, the smell of marijuana permeating from the room next to me, along with constant slamming doors, loud conversations, and what sounds like 4 or 5 kids banging on the walls. I just can’t. Add to that what appears to be blood on the bathroom wall, a toilet that didn’t ever completely flush, an unpainted and what appears to be a mildewed wall above the ac unit. THIS is not acceptable on any level. Trust me when I say..STAY somewhere else where there is actually management that manages the property.
Resposta de Manager em 9 de abr. de 2024
Hello April, We value all guest feedback and will address your concerns with the team. It is important to us that all guests can enjoy their stay. We apologize for any disturbances you experienced during your time here. We strive to provide a comfortable environment for all our guests and will work on improving our services accordingly. Thank you for sharing your experience with us.

10/10 - Excelente

LATANYA

Pontos positivos: Limpeza e comodidades
Great stay!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relation Management em 2 de abr. de 2024
Hi Latanya,We're thrilled to hear that you had a great stay with us! Providing a wonderful experience for our guests is our top priority, and we're delighted that we met your expectations during your time with us. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

4/10 - Insatisfatória

Charles

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Run down property - it needs to be rehabbed or seriously drop the price - we won’t be back
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Guest Relation Management em 2 de abr. de 2024
Hi Charles,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously and understand the importance of maintaining a well-maintained environment for our guests. Rest assured, we are continuously working to address any issues and improve the overall quality of our accommodations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improvements we are making.

8/10 - Boa

Brian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really nice place for the money affordable and safe
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 2 de abr. de 2024
Hello Brian,We're thrilled to hear that you enjoyed your stay with us and found our hotel to be a great value for your money. Your safety and comfort are always our top priorities. We hope to have the pleasure of welcoming you back again soon.

10/10 - Excelente

Mary, Mashpee

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A nice place to stay with an excellent breakfast. It was disappointing to us that the pool was closed.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relation Management em 29 de mar. de 2024
Hi Mary,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be a nice place to stay and that you enjoyed our excellent breakfast offerings. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our services and facilities for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff where very nice and professional
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Relation Management em 28 de mar. de 2024
Hi Joseph,Thank you for sharing your positive feedback with us! We are delighted to hear that you found our staff to be very nice and professional during your stay. Providing excellent customer service is a top priority for us, and we are thrilled that our team members exceeded your expectations. Your kind words will be shared with our staff, as they serve as motivation for us to continue delivering exceptional service to all our guests. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 - Boa

Matthew, Social Circle

Viagem de negócios, Viagem a dois
Decent place to stop
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 19 de mar. de 2024
Hello Matthew,We're glad to hear you found our hotel to be a convenient choice for your travels. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - Ok

Calvin

Pontos positivos: Serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Guest Relation Management em 6 de mar. de 2024
Hi Calvin,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

8/10 - Boa

Kimberley

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and easily accessible
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Relation Management em 28 de fev. de 2024
Hi Kimberley,We're pleased to hear that you found our hotel clean and easily accessible! Providing a clean and convenient experience for our guests is our top priority, and we're glad that we met your expectations in these areas. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future!

8/10 - Boa

Sybil

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Sybil, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - Boa

Stephanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Manager em 17 de fev. de 2024
Hello Stephanie,We are thrilled that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

8/10 - Boa

Terry

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relation Management em 15 de fev. de 2024
Hi Terry,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 - Excelente

Andrew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Relation Management em 13 de fev. de 2024
Hi Andrew,We're glad to hear that you found our location to be convenient. Providing a convenient and accessible location for our guests is important to us, and we're pleased that our location met your needs. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - Ok

edward

Pontos negativos: Condições e instalações da propriedade
While there, plenty of construction workers staying. Hallways at night and early morning very dirty as a result. Also, bathtub faucet constantly trickling. Noisy enough that I had to shut the bathroom door at night. Informed front desk twice, but was never repaired by the end of my week-long stay. Other than switching from sausage to bacon day to day, breakfast food choices never varied. No oatmeal or waffles.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de tressi em 12 de fev. de 2024
I do apologize for the leak from the bathroom faucet, however, I did speak with the maintenance and he can not repair the leak without going into the wall. I am very sorry we didn't have oatmeal or waffles. Again, I am sorry for any inconvenience you experienced and we hope to see you again,

6/10 - Ok

Roy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Relation Management em 31 de jan. de 2024
Hi Roy,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

2/10 - Terrível

JANE

It was fine for check in and sleep. Awoke to roaches and no hot water. Desk clerk did not apologize, asked if I reported it night before, and said she couldn’t give discount on a prepaid reservation. All this for $179.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Dana em 25 de jan. de 2024
I sincerely apologize that your stay was not a good one but I apologize even greater that you did not get the customer service that every guest deserves! WE had the plumber out on Monday and the Pest control will be out today. Again, please accept our sincere apologies!

10/10 - Excelente

PATRICE

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was happy the property and my room was very clean. The staff was very nice. I totally forgot to leave the tip on the table in my room. I wish I could go back and give it to them.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Relation Management em 23 de jan. de 2024
Hi Patrice,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were happy with the cleanliness of the property and your room, and that you found our staff to be very nice. Providing a clean and welcoming environment is a top priority, and we're glad we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 - Excelente

Linda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Stay
Everything was great. Breakfast was very good and lots of choices. The woman in charge was very nice and attentive. Safe area with many eating places within walking distance. We stay here every time when we visit our great grand baby.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Relation Management em 18 de jan. de 2024
Hi Linda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that everything was great during your stay. It's wonderful to know that you enjoyed the breakfast with its variety of choices and that the woman in charge was nice and attentive. We believe that a good breakfast sets the tone for the day, and we're delighted that it added to your positive experience. We're also pleased to hear that you felt the area was safe and that there were plenty of dining options within walking distance. Providing a comfortable and convenient environment is a priority for us, and we're glad that you found these aspects favorable. We appreciate your business and look forward to the pleasure of hosting you again in the future.

6/10 - Ok

Deionna

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Relation Management em 17 de jan. de 2024
Hi Deionna,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 - Excelente

Brittany, Lexington

Viagem de negócios, Viagem com a família
Pontos positivos: Comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relation Management em 9 de jan. de 2024
Hi Brittany,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 - Insatisfatória

JAMES, NORCROSS

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Room they first gave me had fresh paint (and associated smell) in the hallway. Second one was better. Floors in hallway looked dirty. Area around hotel was not kept up. Dog droppings, marshy areas in grass, etc.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Manager em 7 de jan. de 2024
Hello JAMES,Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the paint smell and are glad to hear that your second room was better. We appreciate your feedback regarding the cleanliness of the hallway floors and the surrounding area, and will share this with our team for further improvement. We hope you had an otherwise enjoyable stay with us and would love to welcome you back in the future.

4/10 - Insatisfatória

Mikiala

Viagem com a família
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e condições e instalações da propriedade
The front lady was not the friendliest person. When I would talk to her she would rush me and acted like holding a conversation was an inconvenience. There were chips on the floor of our room. I could tell they are trying to make the property look better since they were painting.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 31 de dez. de 2023
Hello Mikiala,We apologize for any inconvenience you experienced during your stay. Our staff strives to provide a warm and welcoming atmosphere at all times, and we appreciate your feedback on the front desk service. We have taken note of your comments regarding the cleanliness of the room, and our team will address this promptly. Thank you for bringing this to our attention.

10/10 - Excelente

Alexia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The lady at the front desk was very helpful
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 26 de dez. de 2023
Hi Alexia,Thank you for taking the time to share your positive experience with our front desk team. We're delighted to hear that the lady at the front desk was very helpful during your stay. Our staff takes great pride in providing excellent service, and your feedback is truly appreciated. We value your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - Excelente

Bernard

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 24 de dez. de 2023
Hello Bernard,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. It was a pleasure hosting you and we hope to welcome you back in the near future for another exceptional stay.

8/10 - Boa

Rui

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Manager em 17 de dez. de 2023
Hello Rui,Thank you for choosing our hotel for your stay! We're glad to see that you had a positive experience with us. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can further improve our services. We hope to welcome you back in the future!

6/10 - Ok

Greeley

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Dana em 13 de dez. de 2023
We appreciate you staying with us and reviewing our hotel. We look forward to your next visit. Merry Christmas to you and your family from all of us!

4/10 - Insatisfatória

Mark

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
There is always something broken
I stay at a lot of hotels every year, and La Quinta’s are always bottom of the barrel. I tried to avoid them, but sometimes you don’t have a choice.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 5 de dez. de 2023
Hi Mark,Thank you for your feedback regarding your recent stay at our hotel. We understand the importance of a well-maintained environment for our guests, and we are actively addressing the concerns you raised. Our maintenance team has been alerted, and immediate steps are being taken to assess and rectify any broken or malfunctioning items within the hotel. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - Ok

Earl

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Location is just fine. Facility is in need of updating. The room was dark. Bathroom repairs looked like patch work, and poorly done at that. Light bulbs were out in two places in the room. Furniture was dark, beat up and badly out of date. Just seemed like nobody was taking care of a very easy-to-get to hotel, in a very good location. Lots of competition around it (Hampton, Fairfield and two new ones under construction).Better step up their game and do it quickly!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Guest Relation Management em 5 de dez. de 2023
Hi Earl,Thank you for your feedback regarding your recent stay at our hotel. Your concerns regarding the need for updates, the darkness of the room, bathroom repairs, lighting issues, and the condition of the furniture are duly noted. Our management team is actively addressing these issues and is committed to making necessary improvements to enhance the overall guest experience. Immediate steps will be taken to address the maintenance and aesthetic concerns you raised, including updates to the facility, improvements to room lighting, and addressing any patchwork in the bathrooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - Boa

William

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great over night stop
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 1 de dez. de 2023
Hi William,Thank you for choosing to stay with us for your overnight stop, and we're delighted to hear that you had a great experience. Providing a comfortable and pleasant stay for our guests, even if it's just for a night, is something we strive for. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 - Boa

James

Pontos positivos: Comodidades
Clean , friendly.. several places to eat walking distance Safe environment
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 5 de dez. de 2023
Hi James,Thank you for your feedback regarding your recent stay at our hotel. It's wonderful to know that you found our hotel clean, and the staff friendly. Providing a welcoming and comfortable environment for our guests is our top priority, and your feedback is truly rewarding. We are pleased to hear that you felt safe in the environment surrounding our hotel. We prioritize the well-being of our guests and are glad to know that our efforts contribute to a secure and enjoyable stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 - Insatisfatória

LaTonya, Hampton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The water in bathroom would not heat up and their was issues with the toilet flushing.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 29 de nov. de 2023
Hi LaTonya,Thank you for your feedback regarding your recent stay at our hotel. Providing a comfortable and functional environment is a top priority for us, and it's disheartening to hear that we fell short of your expectations. Our maintenance team will be promptly informed of the issues you've highlighted, and we will work diligently to address and rectify these concerns to ensure a more pleasant experience for our guests in the future. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - Ok

Lee

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Guest Relation Management em 15 de dez. de 2023
Hi Lee,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

8/10 - Boa

Tara

Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 15 de dez. de 2023
Hi Tara,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 - Boa

Richard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The property was ok just old and in need of some repairs.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de nov. de 2023
Hello Richard,We appreciate you choosing our hotel for your stay and sharing your feedback with us. Our team is constantly working towards improving our facilities to provide our guests with a comfortable experience. We apologize for any inconvenience caused and have taken note of your comments for future enhancements. Thank you again for your valuable input and we hope to welcome you back in the future.

10/10 - Excelente

LESLIE, Kennesaw

Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 14 de dez. de 2023
Hi Leslie,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - Excelente

Lauryn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 14 de nov. de 2023
Hi Lauryn,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a great stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

8/10 - Boa

Brandon

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
would stay again
Hotel was nice. It was very nice for dog friendly- Wld have given higher rating if front desk staff was friendlier but wasn’t at all. Room was clean and spacious.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 14 de nov. de 2023
Hi Brandon,Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our hotel to be nice and that you appreciated the dog-friendly accommodations. We also appreciate your positive comments about the cleanliness and spaciousness of your room. We will address the issue you raised with our team to ensure a more welcoming and friendly experience for our guests. Once again, thank you for choosing our hotel. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

10/10 - Excelente

Susan

Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 5 de dez. de 2023
Hi Susan,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very clean and accommodating. The tub was peeling and the ac unit in the room wasn’t adjusting properly so it was a very cold night. Other than that, I had no issues. Thanks for a great stay
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 12 de nov. de 2023
Hello Christopher,Thank you for choosing our hotel for your stay. We are pleased to hear that you found the room to be clean and accommodating. We apologize for any inconvenience you may have experienced with the tub and the AC unit. We appreciate your feedback and will address these issues. We hope to have the chance to welcome you back in the future for an even better stay.

8/10 - Boa

Matthew

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not a bad place to stay for the price. Clean, up to date. Near restaurants. Breakfast was typical, nothing spectacular
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 11 de nov. de 2023
Hello Matthew,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel clean, up to date, and conveniently located near restaurants. We appreciate your comments regarding breakfast and will make sure to take them into consideration for future improvements. We hope to have the chance to welcome you back in the future for an even better experience.

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 5 de nov. de 2023
Hello Jennifer,Thank you for sharing your feedback! We're delighted to hear that you had a wonderful experience during your stay. We strive to exceed our guests' expectations and it's always pleasing to know we succeeded. We look forward to welcoming you back in the future for another exceptional stay.

8/10 - Boa

Renee

Pontos positivos: Limpeza e condições e instalações da propriedade
It was ok . There was trouble with no remote I. The room for the tv but front desk found one I could use
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relation Management em 1 de nov. de 2023
Hi Renee,Thank you for choosing to stay with us, and for taking the time to share your feedback. We appreciate your understanding regarding the issue with the TV remote in your room. We're glad our front desk team was able to assist you promptly and provide a solution. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

Heather

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relation Management em 31 de out. de 2023
Hi Heather,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Check in was a nightmare. Long wait as only one person @ the desk trying to figure out a completely new computer system on a Friday night. Needed more training. The new system did not have any prior confirmation numbers loaded on it making it harder to check in. The lady checking us in was very kind & apologetic. She was doing the best she could.
Hospedou-se por 1 diária em out. de 2023
Resposta de Dana em 27 de out. de 2023
We thank you for staying with us and we hope we will have the opportunity to serve you in the future. We are learning and gaining experience on our new system. Practice and repetition---along with customer service---is the key.