Spa is not heated, pool is not clean, children are loud, can hear every step above roomm
I got a sitter for the first time in over a year to enjoy a property with a pool and spa! Except, the pool was dirty and the spa wasn't heated. Nowhere in the listing can I find that they have a cold spa. Wifi kept dropping, so I couldnt reach customer support. I got to the property at 8 and at 9, him and his children got home. The children were a lot too loud to anticipate a peaceful stay. You can hear everything above the room, as well. I left at 10, after asking nicely for some type of reimbursement since I really only came to this property in the middle of nowhere for the spa. He advised no refund. I told him about the wifi and he seemed to have reset the router. I tried the wifi again and it went back down. Horrible experience. Would not recommend. Vrbo was no help.