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Avaliações de Courtyard by Marriott Cypress Anaheim/Orange County

3 out of 5
Courtyard by Marriott Cypress Anaheim/Orange County
5865 Katella Ave, Cypress, CA

Avaliações

8,8

Excelente

Nota 10 - Excelente. 585 de 1001 avaliações" "
Nota 8 - Boa. 268 de 1001 avaliações" "
Nota 6 - Ok. 72 de 1001 avaliações" "
Nota 4 - Insatisfatória. 35 de 1001 avaliações" "
Nota 2 - Terrível. 41 de 1001 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,2/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jessica, Rockland

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice experience
Hospedou-se por 1 diária em mai. de 2024
Resposta de Italia em 10 de mai. de 2024
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - Boa

Selena

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything about this property was great, except for the food. The staff was excellent. The room was perfect. The food at the restaurant was terrible.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Mariah em 6 de mai. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to have the chance to welcome you back again soon.

8/10 - Boa

Ana, Anaheim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean premises, good restaurant inside and around the area
Hospedou-se por 1 diária em mai. de 2024
Resposta de Italia em 4 de mai. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Desiree

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean
Hospedou-se por 1 diária em abr. de 2024
Resposta de Mariah em 2 de mai. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to welcome you back again soon.

8/10 - Boa

Tuan

Viagem com a família
Pontos positivos: Serviço e funcionários
The room is large and clean. The tap water or sink has sewage smell.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Mavis em 1 de mai. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to have the chance to welcome you back again soon.

6/10 - Ok

Martin

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Some areas could have been updated
Hospedou-se por 1 diária em abr. de 2024
Resposta de Italia em 23 de abr. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Joseph

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Reputation
Hospedou-se por 1 diária em abr. de 2024
Resposta de Italia em 23 de abr. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

8/10 - Boa

Deborah, E. Brunswick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is located in a pretty quite neighbourhood but yet a few minutes drives can get to store.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Italia em 5 de abr. de 2024
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

6/10 - Ok

Masahiro

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Italia em 23 de abr. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Krystal

Pontos positivos: Condições e instalações da propriedade
It’s nice clean and very welcome
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Italia em 26 de mar. de 2024
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - Excelente

Tammy, Cos Cob

Hospedou-se por 1 diária em mar. de 2024
Resposta de Mavis Hall em 30 de mar. de 2024
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - Excelente

Faye

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The front staff when we checked in was so friendly. He gave us delicious and I think homemade banana bread! It was a really nice touch! The room and facility was very clean and we had a great stay!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Mariah em 2 de mar. de 2024
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - Excelente

angel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Italia em 11 de fev. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - Excelente

Beenfoo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Mariah em 1 de fev. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - Excelente

Daniel

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de italia em 30 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - Excelente

Jasmin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Mariah em 29 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

10/10 - Excelente

Mark

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de italia em 26 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - Boa

Robbie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Mariah em 7 de fev. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - Excelente

Brent

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a beautiful place to stay...would come here again, if the opportunity arises
Hospedou-se por 3 diárias em jan. de 2024
Resposta de italia em 22 de jan. de 2024
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

10/10 - Excelente

Laura, Phoenix

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Mariah em 21 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - Boa

Edwin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de italia em 18 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Maritza

Hospedou-se por 3 diárias em jan. de 2024
Resposta de italia em 18 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - Boa

Grace

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de italia em 15 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

2/10 - Terrível

joyce, chicago

Pontos positivos: Serviço e funcionários
Hospedou-se por 3 diárias em jan. de 2024
Resposta de italia em 11 de jan. de 2024
Thank you for your recent stay, we appreciate you taking the time to share your feedback. We are so sorry to hear your stay was less than perfect and wish we could have done more prior to your check out to ensure you had a great experience. Your feedback is important to us and we are so glad you’re letting us know so we can better prepare for the next guest. We hope to have another opportunity to welcome you back on your next visit to the area.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Italia em 9 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - Excelente

Jun

Hospedou-se por 6 diárias em dez. de 2023
Resposta de italia em 26 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

4/10 - Insatisfatória

edward

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Under construction no notice
Received an email the hotel is under construction the day of check in. Much too late to change hotels. Only 1 elevator working.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Italia em 9 de jan. de 2024
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

10/10 - Excelente

Joanna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Italia em 9 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

6/10 - Ok

Corey

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Italia em 9 de jan. de 2024
Thank you for taking the time to rate your stay. We hope to see you back soon!

6/10 - Ok

Eduardo

Viagem com a família
Pontos positivos: Serviço e funcionários
No me gustó que no haya canales de TV en español lo cual pasa en todos los hoteles Courtyard lo cual es una discriminación.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Italia em 9 de jan. de 2024
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

8/10 - Boa

Aairona, Glendale

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean property, No breakfast beds were very hard and pillows were absolutely horrible. Bring your own pillows.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de italia em 9 de jan. de 2024
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

10/10 - Excelente

Sarah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Italia em 2 de jan. de 2024
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - Boa

Ricky

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Mariah em 29 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Fernando, Sacramento

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place and location, nice staff.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Italia em 27 de dez. de 2023
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

10/10 - Excelente

Liliana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Italia em 27 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - Boa

Wim

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Mariah em 22 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

8/10 - Boa

Marlene

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean room, easy check in and check out, and many dining options near by.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de italia em 20 de dez. de 2023
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - Boa

Antoine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Mariah em 15 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to welcome back on your next visit.

10/10 - Excelente

Meghan

Hospedou-se por 1 diária em set. de 2023
Resposta de Mariah em 15 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs.

10/10 - Excelente

Donna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable beds
The room was great. Beds were very comfortable. Had all the amenities we needed. It did take about 5 minutes for the desk clerk to emerge from the office when we were trying to check in at 9:00 pm. But once she came out, we were settled in our room quickly.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de italia em 12 de dez. de 2023
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

6/10 - Ok

Donald

Hospedou-se por 1 diária em dez.. de 2023
Resposta de italia em 12 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

8/10 - Boa

Melissa, Lake Forest Park

Viagem a dois
Pontos positivos: Serviço e funcionários
This hotel is in a quiet area that is just close enough to dining and a 15-20 minute drive to the beaches or Disney. There was construction going on that was noticeable (elevators I think) and the 3rd party booking app listed this property as having room service which is did not which was a disappointment. Rooms are large and clean
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mariah em 28 de nov. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Renovations being done, but had no real impact on our stay. Room was nice and quiet.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mariah em 28 de nov. de 2023
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - Excelente

Irene

Hospedou-se por 1 diária em nov. de 2023
Resposta de Mariah em 15 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs.

10/10 - Excelente

Ryan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent experience! Would recommend to family and friends… Front desk staff very friendly. Nicely located near fabulous restaurants. Only issue was ongoing construction to main entrance. Otherwise, excellent. Nice room, accommodated my request, adequate gym, safe, Free Wi Fi and free parking. Thank you so much and I would gladly do it again.
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de Mariah em 23 de nov. de 2023
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - Boa

janel

Viagem com a família
Pontos positivos: Serviço e funcionários
We had to switch hotels at the last minute and Courtyard was helpful and quick and easy. We so appreciated having a clean, comfortable place to land after a very stressful day. The staff were so kind and helpful.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de italia em 20 de nov. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - Excelente

Karla, Folsom

Hospedou-se por 1 diária em nov. de 2023
Resposta de Mariah em 11 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs.

10/10 - Excelente

Kurt, Tucson

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mariah em 11 de dez. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs.

10/10 - Excelente

Jennifer, Temecula

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
There was co addiction going on, so we had to enter from the back of the hotel, which was a surprise to us. Parking was sparse, due to construction. The front desk employee was very friendly, and check in was fast and easy. Our room was right next to the elevator, but we didn’t hear anything from inside. The room was clean and well appointed. My only real criticism is that the bed was extremely firm—enough so that I had a hard time falling asleep, and I woke up with some aches and pains. Not sure if this is standard for Courtyard hotels, but it will be a definite consideration in choosing this chain going forward.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mariah em 20 de nov. de 2023
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience on your recent stay. Your feedback is important to us. Hope to welcome you again soon.

10/10 - Excelente

Catherine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mariah em 19 de nov. de 2023
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.