Castelos em Cockermouth, ENG

"Room was very large & clean. However, the double bed was 2 singles pushed together. Additionally , there was a wheel missing from one corner, which made the bed lopsided, with the mattress overhanging the side. Not at all conducive to a great nights sleep! As the reception is unmanned most of the day we couldn’t even report it! Check in experience left much to be desired. The member of staff who checked us in was also working as a bar tender. He just handed us the keys with no directions to our...

"Rooms were clean but dated. Breakfast was great. Bed a little lumpy"

"Really comfortable, quiet and clean bedroom, the bathroom was on the small side and not as nice as the rest of the room (still nice enough). The staff were friendly but seemed very busy so they just gave us the key and pointed us in the direction of the outbuiling where our bedroom was located. If you have heavy luggage or struggle with stairs our room would not be for you as there were some very steep stairs."

"Good parking area for a large van. Check in was easy and quick. Allowed to back up to door for unloading suitcases in the rain. Very comfortable beds. Showers were decent with extra large towels provided for pool. The pool and hot tub temperature was about the same. The included breakfast was incredible. I had a stack of fluffy pancakes with bacon in between each layer. Very accommodating staff Only thing missing in our room was a coffee machine. Just hot chocolate available when our group all...

"We could not fault this small hotel - top marks!"