4/10 - Insatisfatória
Cindy L.
29 de jun. de 2025
Pontos negativos: Limpeza
Very disappointing
When we first arrived we tried to find a light to go in the house and the living room light would not turn on. We got a phone with a light to wonder in. It was later in the evening when we got there so it was darkish. The description that was on the rental said it was a 4 bed house. The pictures don’t really show for sure if it is and we went on to it thinking we had one more bed for adults in a separate room and that was not the case. My daughter and her husband had to sleep on the couch as there was not 4 bedroom. Amenities listed included washer and drier, iron and ironing board. With a small toddler that was an important thing for us but that was not included either. The bathroom vanity has black mold in it. Surface and what could be seen was clean but behind doors corners vents garbage containers were not clean. First morning when using the blow drier blew fuses or beaker. So now not only the from room had no power one bedroom had no power including lights. And part of the master bedroom had no power. The portable AC that was plugged in in the master bedroom now was not able to be used. The bedroom was so hot that it was impossible to sleep in. So more people on coaches and one grandson had to sleep on the floor. I reached out to the property manager and she tired to get someone there but the issue was never fixed. She did tell us that part is our fee would be refunded but I have not seen that. My daughters and I left it cleaner than we found it.
Cindy L.
Hospedou-se por 2 diárias em jun. de 2025