4/10 - Insatisfatória
David D.
7 de jul. de 2025
Pontos negativos: Limpeza
Disappointing Experience!
We were hopeful about this stay, based on the listing and the thoughtful note at the property expressing a goal of providing a 5-star experience.The property had several cleanliness and maintenance issues that affected our comfort, and ultimately led to us leaving a day early.Upon arrival we encountered overgrown landscaping. Inside, we were met with an overwhelming sandalwood scent; cobwebs on furniture, in corners, walls, ceiling; stains on furniture; unpleasant odor in kitchen with a clogged sink; dirty surfaces throughout. The air conditioner did not function, and the hallway bathroom had a dirty sink and wall. The master bath had a mold spot on the ceiling above the shower, a non-functioning outlet, and towels that didn't smell fresh. Much of the trim in the home had unfinished nail holes, and the weather stripping at the bottom of the entry door was damaged to the point that light and mosquitos were let in.We contacted the property manager during our stay, to report the clogged sink, non-functioning outlet and our potential early departure. We were told someone would look into the sink after we checked out, and we received no response regarding the outlet or our early departure.On the positive side, the kitchen appliances were new and clean, and the decor suggested the owners are trying to make the space inviting.Unfortunately, the number and severity of the issues made the stay uncomfortable. We left a day early, and would not recommend this property as is.
David D.
Hospedou-se por 3 diárias em jun. de 2025