We arrived late the evening we checked in. We were all tired from work and driving to our destination. We checked in and the lady checking us in didnāt have the best personality. I asked her was the front the best way to get to our room for we had to unload all of our luggage, etc. She replied that we could come in the front door or backdoor. Well, I didnāt know where the back door was but we drove around to the back. One would have thought to tell a customer that if they had luggage, etc that maybe the front was the best choice since it had a rolling cart and the back didnāt. Anyway, we finally figured out how to get in the back with no help to the girl and we headed to our room. We got in and my husband had to use the restroom so he went to the bathroom and lifted the seat. He come out of bathroom and asked me how much I spent on the room and I told him. He said, it was not worth it if they arenāt going to do their jobs and called me to come to the bathroom to look. I looked and under the toilet, it was disgusting. We called down to the front desk and she said she could move us. We took our keys back downstairs and showed her the picture we took and she just looked at it and shrugged her shoulders like she could care less - no apology or nothing. There was also no continental breakfast of any sort either. Just a few things they need to work on for the price that they charge here. Hopefully they can get them resolved. Other than that, our stay was overall good.
