4/10 - Insatisfatória
Beverly
14 de ago. de 2025
Pontos positivos: Limpeza e comodidades
The check in office was not located on the actual property itself! It was located across the freeway at another motel property that was in the process of being renovated into half apartments (top floor) and motel rooms on the bottom floor. I was shocked to find out, that that was the same set up at the Valley View at King Oscar! It was not advertised as such, nor was there any information (either on their website nor posted instructions on the property) about where to check in once upon arriving!
Because it is half apartments and half motel rooms, one will be given a "key code" in order to enter onto the property! Without having had any prior information, it was an extremely frustrating/stressful situation!
Also, someone's dog (upstairs in one of the converted apartment room's) started barking at 5:30am and never stopped by the time I left at 9:45 am! (It obviously had been left alone!)
I noticed that the nightstand surface had not been entirely cleaned off as well. I used a washcloth to clean it, and took a picture of it for the record! Also, the toilet sits so low, those with mobility/knee issues might have a difficult time squatting down and or getting back up! It was/is only 16 inches from the floor to the top of the seat! (one sits on) I was also charged 10$ more than my original expedia booking price. I caught that discrepancy the next morning and I had to call the office to have them correct and refund the difference back into my card.
Beverly
Hospedou-se por 1 diária em ago. de 2025
