Fachada da propriedade à noite
Verificar disponibilidade

Avaliações de Peppermill Empress Inn

2 out of 5
Peppermill Empress Inn
1233 Alder Street, Centralia, WA

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 352 de 1001 avaliações" "
Nota 8 - Boa. 395 de 1001 avaliações" "
Nota 6 - Ok. 153 de 1001 avaliações" "
Nota 4 - Insatisfatória. 71 de 1001 avaliações" "
Nota 2 - Terrível. 30 de 1001 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

7,4/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Nicole

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Na
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 2 de mai. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 - Boa

Joni

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 29 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

Beth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone was helpful and a pleasure to talk with.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 16 de abr. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was really large and had a table and desk for eating and working. The breakfast had an amazing selection and convenient hours. The staff was helpful and efficient. I was very pleased overall.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 12 de abr. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 - Boa

Barak, redmond

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 29 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

kris

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 29 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

William

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place to stay
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 11 de abr. de 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 - Boa

Hung-Yu

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was good value for the money spent. The room was clean and parking was easy. The restaurant across the street was tasty. It got the job done.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 7 de abr. de 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 - Excelente

dayuan

Pontos positivos: Condições e instalações da propriedade
Clean and quiet and the staff are nice . Love it.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 7 de abr. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 - Boa

Janaya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The continental breakfast was great - far exceeded expectations.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 6 de abr. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 - Ok

Terry

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Front Desk em 7 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Cara

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great for an overnight pit stop on our way. Good breakfast, big clean room. Didn't really enjoy the tiny bathroom arrangement, but overall a good experience.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 2 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

Susan

Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 20 de abr. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Patrice

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 26 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

heidi

Viagem de negócios, Viagem em grupo, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The staff and facility were awesome. Friendly, helpful and efficient. The breakfast was good, and the hotel was quite full, but they handled the people without any problems (there was a wrestling tournament on and there were a lot of young people around and hungry and I never saw the breakfast area empty of food) The only negative I saw was a homeless encampment right across the street which made me a bit unsure of walking my dog alone after dark, but that is not the hotels problem of course. All in all, a very positive experience.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 25 de mar. de 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 - Excelente

Ashley, Eugene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I honestly loved how friendly and the welcoming they were.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 19 de mar. de 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 - Boa

Anne

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 19 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

james, nine mile falls

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
easy access clean and asatisfactory bed.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 17 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Jacob

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 15 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 - Ok

Morgan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Place was clean and staff were amazing. Internet went down multiple times so not TV, called front staff and they tried to fix it. The bed was VERY noisy and room needs updating. Temp was hard to control with the loose knob on window unit. Breakfast was better then some, lots of variety.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 12 de mar. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a nice hotel and quiet too. It was convenient to the freeways and had adequate parking. Breakfast was nice and offered from 6:30 to 9:30 for early or late risers.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 12 de mar. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 - Boa

Sarah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 12 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

Monica

Viagem com a família, Viagem com família e crianças pequenas
Great for what we needed. Refrigerator, microwave, lean and close to sport hub
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 5 de mar. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 - Ok

Margaret

Viagem a dois, Viagem com a família
Booked a king room and when checked I was a queen but they switched it for me
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 2 de mar. de 2024
Hi Margaret, I'm glad we were able to accommodate your room change. Thank you for the feedback!

10/10 - Excelente

Carolyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was friendly and helpful
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 29 de fev. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 - Excelente

Steven, Nehalem

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Quiet
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 29 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 - Ok

Stacy, Brea

Viagem com família e crianças pequenas
It was a fine place to sleep, although the beds made a lot of noise, even when my 6- year-old rolled over.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 27 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 - Ok

Brittney

Viagem a dois
Pontos negativos: Comodidades
The room was okay. Price wasnt bad. But the area around the hotel is soooo scary. Wont stay here again until i feel safe parking in the parking lot or even walking outside. Ick.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 27 de fev. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 - Excelente

Douglas

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Free breakfast, very clean, excellent staff.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 27 de fev. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 - Ok

Randall

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
The bed was flat and small. The shower was broken, and the microwave would not work. We had 3 small pillows on the bed and the toilet clogged when flushing.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 27 de fev. de 2024
Thank you for offering your perspective and observations while staying at Peppermill Empress Inn. We are saddened to hear that our hotel did not exceed your expectations. We take our guests feedback very seriously and we will be making sure management is aware of the issue. It is our hope that, during your next visit, we will have the opportunity to restore your faith in our hotel.

8/10 - Boa

Robert

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The trailer park near the hotel is less than desirable.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 23 de fev. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

6/10 - Ok

Martin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was clean and suited our needs for an overnight stay. Staff was friendly. Continental breakfast was okay but didn't have a wide selection of choices.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 20 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 - Ok

LAURA

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Have stayed at least 4 times at Peppermill. The staff is always very nice and the rooms clean. Air conditioner cycled all night and each time it cycled off made horrible noise .Unable to sleep at all although my sister did. The showers were hot but screeching noise when turned on. We left a good tip for room cleaner and notified front desk of problems when we left. Very nice and even called to let us know we left our makeup. It’s a good value for the price
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 20 de fev. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 - Excelente

Monica

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room had everything we needed. Microwave, refrigerator, soft towels and clean sheets. Simple but clean and functional for what we needed. No frills but I felt safe and very affordable
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 19 de fev. de 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

2/10 - Terrível

Courtny

Viagem de negócios, Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I Don't normally write reviews, But I want people to be aware that but this property is mediocre and has very rude staff with no repercussion's for their lack of hospitality. From the moment we checked in on a Friday, we were not greeted with a welcoming smile. It was almost as if the front desk girl hated her job. We were in town for a "Midnight Madness" softball tournament at the sports hub, where my girls played softball until 4 in the morning. One employee of the hotel in particular seemed to constantly be watching my girls, looking for something to reprimand them for. We had been up late playing softball, their incredibly basic breakdfast ends at 9:30. I got the girls up to go grab something and as they got there at 9:32, the same rude woman was putting everything away and did not even offer to give them a bagel. She simply told them "Breakfast is over." Almost happy to once again be rude to them. There were still two gentleman sitting in the common area eating, however, this woman did not seem to care about being hospitable or nice to anyone. I confronted her on this and she immediately ran to her manager, who lacks any management skills whatsoever. That was made very obvious by the way he chose to confront me on the situation. Instead of asking me what the problem was, he immediately started rudely going off on me. This hotel is nothing special and the employee's are all very rude and seem to be unhappy about their job. My advice is to Book Elsewhere!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 20 de fev. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

6/10 - Ok

Jennifer

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 20 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

tree

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The one thing that was unpleasant for the stay was the pillows given to you on the bed. They were very small and super soft and had zero support. I know lots of hotels are going to these for cost effectiveness, I know this cause I travel a lot for work and this is becoming normalcy. I will say though the softness of them were by far worse then most places.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 16 de fev. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 13 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 - Ok

Fonotele

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
the beds need to be changed. they were hard and were extremely loud with any little motion. imagine being in a sleeping room with 3 kids under 10. it was terribly difficult to get comfortable, which ultimately impacted our stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 12 de fev. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 - Boa

Roman, Redmond

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and well maintained.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 11 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Telina

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
some remodeling poorly done
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 5 de fev. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Roxanna, Walnut Creek

Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 20 de mar. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

Nicole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 27 de jan. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place is super clean staff was great tv was a bit small but ok I would definitely stay here again
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 27 de jan. de 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 - Excelente

Patti

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean. Bed does have creaking. Felt safe. Overall very good.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 - Excelente

tonia, Manteca

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I think there were just a few guests staying here last night - only one car in the lot when I arrived around 8pm and just two other cars when I left this morning at 10:00
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

2/10 - Terrível

Keith

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 - Boa

Jenny

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Paula

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was friendly and helpful. The room was nice, the bed was comfortable, but made a lot of noise every time you rolled over. It sounded like it was wrapped in plastic, or something. It was in a convention location. They offered a free breakfast, but we walked across the street to “Hash” and had a wonderful breakfast and a HUGE cinnamon roll! It is also nearby “Fiddlers” coffee which is top notch.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Will stay again for sure!
Very clean and quiet, even tho they were nearly booked for baseball tournament in town. Friendly front desk staff and decent continental breakfast as well. Definitely a good value.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 25 de jan. de 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.