Terraço/pátio

Avaliações de Hotel Art Palace Suites & Spa

5 out of 5
Hotel Art Palace Suites & Spa
4, Rue du Soldat Benhamou, Boulevard d'Anfa, Casablanca

Avaliações

8,8

Excelente

Nota 10 - Excelente. 78 de 117 avaliações" "
Nota 8 - Boa. 22 de 117 avaliações" "
Nota 6 - Ok. 7 de 117 avaliações" "
Nota 4 - Insatisfatória. 2 de 117 avaliações" "
Nota 2 - Terrível. 8 de 117 avaliações" "

9,2/10

Limpeza

9,4/10

Serviço e funcionários

8,8/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Suhaylah

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aziza El Hamriti em 26 de abr. de 2024
Dear Mrs. Suhaylah, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 - Excelente

James, richardson

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed staying at this hotel. The hotel is located in a safe neighborhood. The staffs were very friendly, caring, and well mannered. The room was really clean and beautiful. The restaurants had delicious food.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Aziza El Hamriti em 15 de mar. de 2024
Dear Mr. James, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

King

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very stylish interior design!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Aziza El Hamriti em 15 de mar. de 2024
Dear Mr. King, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Lawrence

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The suite is big and comfortable. The deco is good but is getting old.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Aziza El Hamriti em 5 de mar. de 2024
Dear Mrs. Lawrence, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Uwe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr höfliches Personal. Hervorragende Speisekarte.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Aziza El Hamriti em 5 de mar. de 2024
Lieber Uwe, es war uns eine Ehre, Sie im Art Palace Suites & Spa begrüßen zu dürfen, und wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir können Ihnen versichern, dass wir immer unser Bestes tun werden, um Ihr Vertrauen auch weiterhin zu verdienen. Wir danken Ihnen für Ihre ausgezeichnete Bewertung und hoffen, Sie bei einem weiteren Aufenthalt in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

christine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding, small hotel. Lovely, very unique and fun decor, great spa and food. Highly recommended!!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Aziza El Hamriti em 5 de mar. de 2024
Dear Mrs. Christine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Joel

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Aziza El Hamriti em 29 de jan. de 2024
Dear Mrs. Joel, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Tiffany

Hospedou-se por 8 diárias em jan. de 2024
Resposta de Aziza El Hamriti em 29 de jan. de 2024
Dear Mrs. Tiffany, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Gerald

Hospedou-se por 1 diária em jan. de 2024
Resposta de Aziza El Hamriti em 15 de jan. de 2024
Dear Gerald, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Maria

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very grateful to all the staff of the Art Palace Hotel for their outstanding service during our stay. Special thanks to Mehdi (front desk manager), Hosein and Sanaa (restaurant) and the spa attendants for making our stay special.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Aziza El Hamriti em 15 de jan. de 2024
Dear Mrs. Maria, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Naima

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Aziza El Hamriti em 15 de jan. de 2024
Dear Mrs. Naima, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Arpita

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 8 de jan. de 2024
Dear Mrs. Arpita, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Louis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 8 de jan. de 2024
Dear Mr. Louis, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Mark

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed one night at this hotel and it was a very nice stay. We felt it was comfortable and the rooms were spacious and the beds comfortable. The staff was incredibly kind and helpful. The hotel is older, but that helped to make it feel like an authentic Casablanca hotel.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Aziza El Hamriti em 8 de jan. de 2024
Dear Mr. Mark, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Josephine

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 8 de jan. de 2024
Dear Mrs. Josephine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

4/10 - Insatisfatória

Vladimir

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Mr. Vladimir, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

8/10 - Boa

Ram

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Brilliant Location. GREAT stay. AMAZING STAFF
Everything was excellent. The 4 star ratings were only for the condition of the rooms... a tad bit dark furnishing..ppssibly deliberately to go with the medivial room names... but very decent space, and the icing was the brilliant staff. While we couldnt get all their names, Nadia stood out..every caring and attentive..without apparently hovering around like staff at other hotels ... The beakfast service was excellent too.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Ram, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

2/10 - Terrível

Vladimir

Viagem com a família
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Mr. Vladimir, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 - Excelente

Vishwajeet

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Vishwajeet, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

mohammed

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Mr. Mohammed, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Noami

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Aziza El Hamriti em 5 de mar. de 2024
Dear Mrs. Noami, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

claudia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Aziza El Hamriti em 21 de dez. de 2023
Dear Mrs. Claudia, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Maame Ama

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is family friendly which we loved. Check in was smooth and really appreciated the upgrade. The spa service was excellent, the ladies were courteous and professional. The kids loved the pool. The gym was clean I just wish the windows were clean as well, the sunrise from up there is gorgeous. Breakfast was well thought out, and we enjoyed most of the selections. Our room was cleaned daily and they had a wonderful gentleman who assisted with our kids pull out bed each night. The front desk was also very helpful with scheduling transport from airport and through out our stay. All of this really made us fall in love with this place. We will be back.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Aziza El Hamriti em 29 de nov. de 2023
Dear Mrs. Maame Ama, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Leann

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a pleasent stay at this hotel. Staff was amazing and extremely friendly.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Aziza El Hamriti em 24 de nov. de 2023
Dear Leann, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

6/10 - Ok

Mark

Viagem a dois
Pontos positivos: Limpeza e comodidades
Has its ups and downs, not the most service minded reception. Looks like it was extremely cool 20-30 years ago. Area is ok, Bar is good, breakfast is ok but nothing more not worth the price. Generally decent quality but at the price point you expect more compared to other hotels in the country. Had a smaller room but essentially as good service on a three star hotel that was a fourth the price.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Aziza El Hamriti em 23 de nov. de 2023
Dear Mr. Mark, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 - Excelente

Katherine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing property with amazing food. So beautiful. The staff were awesome. A must visit
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de Aziza El Hamriti em 20 de nov. de 2023
Dear Mr. Katherine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

KAMRAN

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly and nice staff. Loved the spa . Very clean
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Aziza El Hamriti em 15 de nov. de 2023
Dear Mr. Kamran, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

2/10 - Terrível

mehmet

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Berbat otesi bir otel hic bir sekilde anlayisli degiller
Hospedou-se por 4 diárias em out. de 2023
Resposta de Aziza El Hamriti em 31 de out. de 2023
Sevgili Mehmet Bey, Otelimize gelmediğinizi ve gece geç saatlerde gelme ihtimalinize karşı rezervasyonunuzu sakladığımızı bildiririz, ancak sonunda gelmediniz, yanlışlıkla başka bir otele gittiğinizi düşünüyoruz. Misafirlerimizin meşru taleplerini karşılamak ve aşmak için her birimizin kalite standartlarımızı en üst seviyeye çıkarmak için her gün çalıştığımızı temin edebiliriz. Saygılarımla.Aziza Al Hamrti Misafir İlişkileri Müdürü

10/10 - Excelente

valerie

Hospedou-se por 1 diária em out. de 2023
Resposta de Aziza El Hamriti em 17 de nov. de 2023
Dear Mrs. Valerie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice room friendly stagf
Hospedou-se por 2 diárias em out. de 2023
Resposta de Aziza El Hamriti em 23 de out. de 2023
Dear Guest, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

Tina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location for walking around and many, many restaurant options in the area. Great rooms - we had the Elvis Room and it was huge. Great staff, very helpful and we'd definitely stay there again.
Resposta de Aziza El Hamriti em 9 de out. de 2023
Dear Mrs. Tina, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Robin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was so friendly and helpful. We were given our choice of suites to stay in. The spa and sauna were clean and rejuvenating.
Hospedou-se por 1 diária em set. de 2023
Resposta de Aziza El Hamriti em 6 de out. de 2023
Dear Mr. Robin, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Aziza El Hamriti em 2 de out. de 2023
Dear Mrs. Karen, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Svetlana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Unique decor in every room. Comfortable beds, friendly staff. Excellent spa and services, good bedding and excellent restaurant on property
Hospedou-se por 1 diária em set. de 2023
Resposta de Aziza El Hamriti em 26 de set. de 2023
Dear Mrs. Svetlana, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Narjisse

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Die perfekte Adresse zum wohnen in Casablanca
Alles war super, vielen Dank an alle.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Aziza El Hamriti em 25 de set. de 2023
Sehr geehrte Frau Narjisse, es war uns eine Ehre, Sie im Art Palace Suites & Spa begrüßen zu dürfen, und wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen im Detail mitzuteilen. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir können Ihnen versichern, dass wir immer unser Bestes tun werden, um Ihr Vertrauen zu verdienen und unseren Kunden ein großartiges Erlebnis zu bieten. Wir danken Ihnen für Ihre ausgezeichnete Bewertung und hoffen, Sie bei einem weiteren Aufenthalt in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Narjisse

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Super hôtel
Super hôtel en plein centre de Casablanca. Le personnel est d’une grande gentillesse. Les suites propres, le petit déjeuner est très varié.. je recommande vivement cet hôtel.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Aziza El Hamriti em 20 de set. de 2023
Chère Madame Narjisse, Nous avons été honorés de vous accueillir à l’Art Palace Suites & Spa et nous vous remercions d’avoir pris le soin de nous faire part de votre expérience au sein de notre établissement. Nous sommes ravis d’apprendre que vous avez apprécié votre séjour. Nous pouvons vous assurer que nous mettrons toujours tout en œuvre pour continuer de mériter votre confiance. Nous vous remercions pour cet excellent commentaire et nous serons très heureux de vous accueillir de nouveau au sein de notre hôtel pour un séjour tout aussi agréable.Sincèrement vôtre.Aziza El HamritiGuest Relation Manager

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service with a great breakfast. Clean rooms. Spa in the hotel but did not us it.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Aziza El Hamriti em 11 de set. de 2023
Dear Mr. David, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Orphee

Hospedou-se por 1 diária em ago. de 2023
Resposta de Aziza El Hamriti em 16 de ago. de 2023
Dear Mr. Orphee,We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

6/10 - Ok

Balguissa

Viagem com a família
Pontos positivos: Serviço e funcionários
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Aziza El Hamriti em 15 de ago. de 2023
Dear Mrs. Balguissa, First of all, we were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your Post-stay review with us. We are delighted to hear that you enjoyed your stay overall, and we would like to apologize for everything that did not meet your expectations. On the other hand, we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Sincerely yours. Aziza El Hamriti Guest Relation Manager

8/10 - Boa

yves

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Aziza El Hamriti em 11 de ago. de 2023
Dear Mrs. Yves, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Laurent

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Aziza El Hamriti em 10 de ago. de 2023
Dear Mrs. Laurent,We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

6/10 - Ok

Yanai

Viagem com a família
Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em ago. de 2023
Resposta de Aziza El Hamriti em 10 de ago. de 2023
Dear Mr. Yanai, First of all, we were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your Post-stay review with us. We are delighted to hear that you enjoyed your stay overall, and we would like to apologize for everything that did not meet your expectations. On the other hand, we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Sincerely yours. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Brian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent reception staff, they attended to my every need. There's also an excellent bar/lounge on the premises, a full spa and swimming pool. 5 stars.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Aziza El Hamriti em 24 de jul. de 2023
Dear Mr. Brian, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Rejaul

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very nice Riad in Casablanca
It a very nice place. We had suite with a big balcony which was very nice. The Bathrooms were very clean. The location was perfect. The pull out sofa bed is getting old but it was comfortable for the children.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Aziza El Hamriti em 24 de jul. de 2023
Dear Mr. Rejaul, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 - Excelente

Tatiana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Aziza El Hamriti em 24 de jul. de 2023
Dear Mrs. Tatiana, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

8/10 - Boa

Luis

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Aziza El Hamriti em 18 de jul. de 2023
Dear Mrs. Luis, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Jenna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Absolutely amazing!!!!!
This trip was absolutely amazing and I definitely recommend staying here for anyone that is visiting or passing through Casablanca. I booked this hotel as I was flying out of Casablanca in the morning and wanted a nice place to rest for the night. This hotel did not disappoint! From the start of my stay, where I was greeted by the door stuff, to the easy and convenient checkin, to the amazing room that I stayed in. Everything was great, and it was a great value for money. The staff and the service went way above and beyond. I realized that I had left my toothbrush at my last hotel, I called down to the front desk to see if they had one, they did not. But within five minutes I had someone knocking at my door with a toothbrush for which they had gone out to buy. I would definitely recommend this hotel, and I cannot wait to go visit Casablanca again, and to stay at this property!!! You should definitely book here!
Hospedou-se por 1 diária em jul. de 2023
Resposta de Aziza El Hamriti em 12 de jul. de 2023
Dear Mrs. Jenna, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

6/10 - Ok

Tamra Leanne

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Aziza El Hamriti em 31 de jul. de 2023
Dear Mrs. Leanne, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful hotel, wonderful staff!
We had a wonderful stay here and I highly recommend this hotel! The staff were very kind, gracious and helpful. The room was incredible! We really enjoyed the restaurant, very delicious. Casablanca is very large but this hotel is a good location, about a 15-20 minute walk from some restaurants we tried and the Medina and Hassan II mosque.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Aziza El Hamriti em 10 de jul. de 2023
Dear Mrs. Julie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 - Excelente

Ward

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice oasis in Casablanca
We really enjoyed the hotel. Short stay, but great spacious room, helpful staff and nice patio.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Aziza El Hamriti em 20 de jun. de 2023
Dear Mr. Ward, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager