Hotéis com piscina em Baslow e Bubnell

"room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money. "

"Room was clean and had everything we needed, with the nice addition of some balloons and a birthday message on our return after a day out for our daughter, having told them why we were there on arrival. Staff really helpful throughout. Last minute decision to eat in the bar area (restaurant fully booked) provided us with nice meals, which was against some of the reviews we had read, so I am assuming improvements have been made. Drink choices were good. Breakfast was also good. My wife assured...