6/10 - Ok
Sophie
Viagem a dois
3 de ago. de 2025
The hotel itself & our room were good. The bed was very comfy & the parking was great. But we had a few frustrations that tainted our experience.
We arrived slightly before check in & were told that a member of staff would let us know once our room was ready. After nearly an hour, we approached the desk to see how much longer this would take & it appeared that our room had been ready for some time but no one had told us. This wait made us late for our evening plans.
The next morning we were woken about 7am by people talking in the corridor & lots of doors opening / closing. Then at 7.50am there was a fire alarm test which we weren’t forewarned about. This meant we didn’t know if it was a drill or if we needed to evacuate. We were wide awake after this & ended up checking out earlier than planned as a result.
We were only in the hotel to sleep but left feeling quite disappointed by our stay.
Sophie
Hospedou-se por 1 diária em ago. de 2025