4/10 - Insatisfatória
Sofia
28 de nov. de 2016
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
DO NOT RECOMMEND, they are AMATEURS.
WasDECEPTION, not to say a TRAGIC experienceWe arrived in the house after many tries on calling to find somebody to open the door for us. As the website pictures we expected a cosy elegant house with landscape view, it is nothing like reality. The cold and mold house is just at the foot of the hill with no view from any windows or garden.Besides the pictures not corresponding to reality one of the worst parts was that the HEATHER was OFF all our stay. 5 to 10 degrees outside! Manager said somebody would come on the first morning, but that really didn't happen. We stayed cold for 3 days from morning to night. The smell of MOLD in the house blocked my wife’s and son in law nostrils for all the period while in the house. So i really don't recommend to anybody with respiratory sensibility. Hoping to warm up with a good shower, that was also not possible. The big and freezing bathroom had DROPS OF very hot or cold WATER … besides, the toilet is available for more then one room, and the three doors to it have no locker. My family was lucky not to have a stranger coming in for an awkward surprise as some other customer had already experienced. NOT ENOUGH with the cold, mold and week shower BEFORE THE SUN CAME UP on the first morning the manager ENTERED my son in law and daughter’s ROOM several several times to access the light’s control panel as the kitchen’s light was dropping. A TRUE ABSURD! No privacy in the rooms too? bed was good, breakfast not. Stay away for your health.