Hotéis de luxo em Yaiza

"Hotel muito confortável e bonito. Localização não é boa para praia e as piscinas são geladas, mas nada que atrapalhe nosso conforto e uso. "

"Excellent séjour 10/10"

"O Hotel tem óptimas condições e uma grande variedade de atividades para as crianças. Os profissionais são muito atenciosos e a limpeza dos quartos é excelente. Para quem quer cozinhar (quarto com cozinha) há uma enorme falta de material (n havia faca, pano da loiça, esfregão, etc). Mas o pior na minha opinião é a acessibilidade. Os carros ficam à porta do hotel e a distancia da entrada para o quarto são cerca de 500metros, que não tem problema algum quando é só para transportar malas e compras....

"Hôtel avec vue mer magnifique , personnel souriant et accueillant, chambre spacieuse mais manque un dressing supplémentaire et du mobilier (1seul fauteuil et un pouf) Restauration bof bof(on avait opté pour la demi pension mais vu la qualité et surtout le bruit dans cette immense salle, hop hop à Playa blanca tous les jours dans un petit resto ) , jacuzzi extérieur qui n’en est pas un .. et enfin pourquoi démarquer les clients avec des bracelets de couleur différente (qu’on ne peut pas enlever)...

"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."

"I would like to start by saying the accommodation and staff when there were amazing- if it were not for the issues around payment and communication, I would have left a very good review. We opted to pay at property on arrival, paying the little bit extra for this option to have some flexibility. I received a notification from my bank a week before travel that the apartments had attempted to take £935 (agreed price was £873). I stampeded to call them but I got no answer at all after hours of...

"Very good stay but sadly our first night would ideally have been Thursday 5 November. We were told there was no availability for that night as complex was full. On arrival we discovered that indeed it was nothing like full - with many empty villas. The booking system with Expedia was not at fault however the Ona group reservations department is dreadful and not fit for purpose. Having timeshare here at a different time of year we are repeat guests for over 20 years and cannot understand why...

"Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine...

"Clean modern spacious room with air con location close to shops & bars nice big pool plenty of sunbeds & umbrellas. Would definitely return and highly recommend."

"Breakfast was lovely but only had dinner on the first night as not very good, but will definitely stay again."

"O Hotel é bem bonito e com.ótimas instalações. O quarto e amplo mas antigo, a limoeza deixa a desejar e há muitos pernilongos.. O colchão é pessimo"

"A estadia foi muito boa. O Hotel é muito agradável e oferece boas condições para famílias com crianças. Gostamos muito. Recomenda-se."

"Le personnel laisse à désirer tout juste bonjour Nous sommes tombés sur une dame qui parlait très bien français elle elle était au top. Niveau de l’appartement limite Plafond avec trace de fuite peinture qui se décoller, meuble qui s effriter bref sur une semaine ménage limite deux fois même en mettant le papier indiquant qu il fallait faire le ménage Rien de confortable Piscine propre Je n’y retournerai pas"