Casas na Árvore em Yaiza, CN

"Hotel muito confortável e bonito. Localização não é boa para praia e as piscinas são geladas, mas nada que atrapalhe nosso conforto e uso. "

"After a couple of hick-ups with our room in the beginning that were sorted out well, we liked the room very much. We spent 2 weeks there while travelling the whole island with our rented car. We had a nice holiday despite the very strong winds on the island. We didn’t use the beaches for a long time like in other beach holidays but we travelled and seen almost everything in the whole island. Breakfast was a bit too boring for us and ended up eating mostly fruits which were in abundance and we...

"Excellent séjour 10/10"

"Bon hébergement mais qualité des repas perfectible. Hôtel familial avec pas mal d activités. Très bonnes prestations musicales de la chanteuse Lauren."

"A estadia foi muito boa. O Hotel é muito agradável e oferece boas condições para famílias com crianças. Gostamos muito. Recomenda-se."

"O Hotel tem óptimas condições e uma grande variedade de atividades para as crianças. Os profissionais são muito atenciosos e a limpeza dos quartos é excelente. Para quem quer cozinhar (quarto com cozinha) há uma enorme falta de material (n havia faca, pano da loiça, esfregão, etc). Mas o pior na minha opinião é a acessibilidade. Os carros ficam à porta do hotel e a distancia da entrada para o quarto são cerca de 500metros, que não tem problema algum quando é só para transportar malas e compras....

"Very peaceful setting for the hotel with several restaurants closeby. The most delicious breakfast was served with such a variety each day. Comfortable and clean room with friendly staff. There are no tea or coffee facilities and the bar wasn't open but we would highly recommend the Hotelito. "

"I would like to start by saying the accommodation and staff when there were amazing- if it were not for the issues around payment and communication, I would have left a very good review. We opted to pay at property on arrival, paying the little bit extra for this option to have some flexibility. I received a notification from my bank a week before travel that the apartments had attempted to take £935 (agreed price was £873). I stampeded to call them but I got no answer at all after hours of...

"Le personnel laisse à désirer tout juste bonjour Nous sommes tombés sur une dame qui parlait très bien français elle elle était au top. Niveau de l’appartement limite Plafond avec trace de fuite peinture qui se décoller, meuble qui s effriter bref sur une semaine ménage limite deux fois même en mettant le papier indiquant qu il fallait faire le ménage Rien de confortable Piscine propre Je n’y retournerai pas"

"I had all these perks through my hotels.com gold member account (free bottle of wine, spa, early check-in and late check-out) but every time I asked they would say they knew nothing about it and made me feel like I was bagging for it. The hotel has not direct access to the beach and very poor service overall. Very basic rooms as well."

"Breakfast was lovely but only had dinner on the first night as not very good, but will definitely stay again."

"The room was spacious and clean, although it was a bit damp inside and the AC wasn't working very well. The food at the restaurant was very nice and the common areas were also good. Gym could do with an upgrade."

"O Hotel é bem bonito e com.ótimas instalações. O quarto e amplo mas antigo, a limoeza deixa a desejar e há muitos pernilongos.. O colchão é pessimo"

"Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine...

"the hotel is in a great position,all staff are very pleasant and rooms and cleaning are excellent,the rooms in some places are showing signs of age and in places could do with a refurb,but all in all a great place to stay"

"Clean modern spacious room with air con location close to shops & bars nice big pool plenty of sunbeds & umbrellas. Would definitely return and highly recommend."