2/10 - Terrível
Gillian
Viagem com a família
2 de dez. de 2025
Pontos negativos: Limpeza e condições e instalações da propriedade
Check-in was awful as we had to wait in the cold for ages in a queue that stretched out of the front door. Then my daughter and I were told we had 'requested' twin rooms which we did not do. We checked our booking and we had requested double rooms. My room was right next to a stairwell and the door banged all night. My daughter was given a 'dog friendly' room which had a dog bed in it and the room smelled like a 'dog' and her bathroom was a disabled wet room which she did not request!!
In my room the bathroom needed a good clean. There was hair in the basin and the bath so the bathroom hadn't been cleaned properly. There is a plant growing through the bathroom window and this needs to be cut back on the outside of the room! The pillows on the beds are truly awful! So cheap and lumpy!
And to top it all, we really struggled to find a parking at this venue! That was such a challenge. Large cars taking up two parking spaces. Why is no one policing this! Needless to say I would not want to ever stay at this venue again.
Gillian
Hospedou-se por 1 diária em nov. de 2025