4/10 - Insatisfatória
Viajante verificado
14 de set. de 2022
The Shower Didn't Work
The location is good. The unit is nice but could have been cleaner. However, when we arrived one of the showers did not work. The owner said he did not previously know about the issue, which would mean that the earlier renter and the cleaning people didn't say anything about it. I find that unlikely. The owner initially implied that, since there was a second shower in the unit, it was not a problem that needed to be addressed. When I pushed him on it he retained his wife's, co-worker's boyfriend, who was not a plumber, to fix the shower. That man showed up once to look at the shower and see what was needed, then did not show up the next day to fix it (we waited for him), then showed up the following day but said he had the wrong parts then didn't show up the day after that. The owner then retained another gentleman, who also did not appear to be a professional plumber, who came once to look at the problem and then spent 4 hours in the middle of the following day ripping through the wall in the closet of the bedroom where my daughters slept to access the inner shower area. When doing the work, that man turned off the water running to both showers and when he left, neglected to turn the water back on to the other, good shower. I didn't have the tools to turn the water back on myself, so we couldn't use that shower for a day. For 6 out of the 7 days we were there we only had use of 1 shower. Despite the fact that we paid more for a 2 shower unit and had to deal with this incredible hassle, the owner does not believe we are entitled to any sort of reimbursement.
Viajante verificado
Hospedou-se por 7 diárias em ago. de 2022