Hi Luna,Thank you for your feedback. We look forward to welcoming you back soon. Very glad you had a great stay in Whistler.Kindest Regards,AndreaReservations

Thank you, we look forward to see you again!

Thank you for your amazing feedback. We hope to see you again soon.

Thank you for the great feedback!

Hi Fauze, thank you so much for your feedback! We hope to have you again soon

Thank you for your constructive and honest feedback

Thank you for the positive feedback!

We appreciate your continued loyalty to our hotel and are pleased to hear that you have always enjoyed your stays with us. Regarding the parking situation, we apologize for any inconvenience caused by the recent change in policy regarding free parking for Expedia Gold members. We'll certainly pass along your feedback about the cleaning staff being too loud in the mornings to ensure a more peaceful experience for all guests. Thank you for bringing these matters to our attention, and we look forward to welcoming you back for another enjoyable stay.Kind regards, Jack - Front Office Manager

Thank you for sharing your feedback! We're delighted to hear that you had a nice stay overall and that you found our rooms to be simple and clean. It's also wonderful to know that our staff provided friendly service during your check-in. We appreciate your recommendation and look forward to welcoming you back, whether you're skiing or visiting with your family. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, please feel free to reach out if you wish to pass on more detailed feedback.Kind regards, Jack - Front Office Manager

We're pleased to hear that you found our location convenient. However, we're sorry to hear about your disappointment regarding the parking situation and the level of service provided by our front desk staff. We apologize for any inconvenience caused by us leaving the VIP program. Your feedback regarding the friendliness of our front desk staff is concerning, as providing excellent customer service is of utmost importance to us. Rest assured, we will address this issue internally to ensure that all our guests receive the warm and welcoming service they deserve. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your experience in the future.Kind regards, Jack - Front Office Manager

We're glad to hear that you find our location convenient and have enjoyed your previous stays with us. However, we're truly sorry to hear about the disappointment you experienced during your recent stay regarding the service and cleanliness of the room. Providing a clean and comfortable environment is our top priority, and it's disheartening to learn that we fell short of your expectations on this occasion. Please accept our sincerest apologies for the stains and other issues with the sofa bed bedding, as well as for any inconvenience caused by the delay in providing new bedding. Your feedback is valuable to us, and we will address these concerns with our team to ensure that we improve in these areas. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon. Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon. Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review and feedback! We're glad to hear that our hotel met your needs and that you appreciated our dog-friendly policy. We understand the convenience of having a pub or restaurant on-site and appreciate your suggestion. We'll certainly take this into consideration as we continue to improve our services. We hope to welcome you and your furry friend back to our hotel in the future.Kind regards, Jack - Front Office Manager

hank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our convenient location close to the gondola. However, we apologize for the noise disturbances you experienced during your stay. Ensuring our guests have a peaceful and comfortable stay is a priority for us, and we regret that we fell short in this aspect. We will look into the issues you've raised regarding the noise and take appropriate measures to address them. Your feedback is valuable to us, and we hope to have the opportunity to improve your experience in the future. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know. Thank you for choosing to stay with us.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for sharing your feedback with us. We value all comments from our guests, whether positive or negative, as they help us improve our services. We regret to hear that your experience did not meet your expectations. Please rest assured that we continuously strive to enhance our offerings and ensure the utmost satisfaction of our guests. If you have any specific concerns or suggestions, we would appreciate the opportunity to address them directly. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.Kind regards, Jack - Front Office Manager

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Please know that this is not reflective of our usual standards, and we take your feedback seriously. We will address the issues you mentioned with our housekeeping and front desk teams to ensure that such lapses do not recur in the future. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. If you have any further concerns, please do not hesitate to contact us directly. Thank you for bringing this to our attention.Kind regards, Jack - Front Office Manager

Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be a good value and enjoyed your overall stay. However, we apologize for the lapses in housekeeping service you experienced. Please rest assured that we take your comments seriously and will address them with our housekeeping team to ensure that such oversights are not repeated in the future. Your satisfaction is our top priority, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for taking the time to share your feedback about your recent stay with us at Aava Whistler Hotel. We sincerely apologize for the issues you encountered during your visit and appreciate your honest review, as it allows us to address areas for improvement.We regret to hear that your room was not cleaned or restocked as expected after your first night with us. Please know that this does not reflect the standard of service we strive to provide, and we apologize for any inconvenience this may have caused. We have shared your comments with our housekeeping team to ensure that necessary measures are taken to prevent such occurrences in the future.Regarding the pool hours and amenities, we apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will review our offerings to see how we can better meet the needs of our guests.We appreciate your positive comments about our parking, location, cleanliness upon arrival, and helpful staff. It is encouraging to hear that these aspects of your stay met your expectations.Once again, we apologize for any shortcomings you experienced and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Kind regards, Jack - Front Office Manager

Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that overall, your experience has been positive. However, we apologize for any inconvenience caused by the noise in the morning.Ensuring our guests have a peaceful and comfortable stay is important to us, and we will address this issue to see how we can minimize noise disturbances, particularly during the morning hours.If there's anything else we can assist you with or if you have any additional feedback, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards, Jack - Front Office Manager

Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

Thank you for bringing your parking experience to our attention. We apologize for any inconvenience or confusion you may have encountered regarding the availability of parking for taller vehicles.We understand the importance of providing clear and convenient parking options for all our guests, regardless of vehicle size. Your feedback helps us identify areas for improvement, and we will review our parking policies and procedures to ensure a more consistent and accommodating experience for guests with taller vehicles in the future.If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.Kind regards, Jack - Front Office Manager

Thank you for your continued loyalty and for sharing your positive experience with us! We're thrilled to hear that you had another great stay at our hotel and that your room was kept clean to your satisfaction throughout your visit.Providing excellent service and maintaining a clean and comfortable environment for our guests are top priorities for us, and we're delighted that we met your expectations once again.We truly appreciate your patronage and look forward to welcoming you back for many more enjoyable stays in the future. If there's anything we can do to make your next visit even better, please don't hesitate to reach out.Kind regards, Jack - Front Office Manager