Resorts All Inclusive Westside

"This hotel does not be served a luxury classification, we supposed to get a complementary bottle of something which was not handed to us, in addition the front desk reception was below average in explaining anything related to the hotel. This hotel classifies for me as 3 stars"

"No complaints"

"The hotel is good, but may improve! The premises are clean, smell great and are modern/ well kept. The room is big enough, beds are super comfy and pillows great as well! Same with shower/ bathroom! The gym is brand new and a good help for basic exercises. What needs to improve: serviced! Starting with the reception desk. BTW, the area is great as well, with restaurants, the mall and close to the energy corridor! "

"Great location near gasoline mart"

"The description of the hotel is not truth. It is not in galleria area. The area is unsafe, people were playing music loud without any restriction from one of the room. The park area was dirty and dark, unsafe area in general. They didn’t let me cancel the reservation when I saw the condition of the hotel. Really bad answer in the front desk nothing by phone too. Expedia didn’t solve nothing about this experience and I was charged with full price. There is not respect for the customer in this...

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