Guesthouses em Westend, AB

"Review Title: Clean Property, But Poor Communication and Extra ChargesThe property was clean and in a good location, but the booking process was frustrating and the communication felt impersonal. When I asked to add one guest, the host delayed responding and then charged 15 per day for two days, even though the listing stated extra charges only apply after two guests (our reservation was for three).I inquired several times about early check-in as we were driving five hours and had an event...

"We liked the location and apartment itself. But we did not have heat for two days. The contact kept saying they were raising heat but it didn’t work. Remote heat not a good idea.The couch needs to be replaced. So uncomfortable. Kitchen chairs are filthy.There is a step up to place from front and back which should have at least reflective paint or tape for nighttime. Almost tripped! Upstairs tenants can be noisy."

"Very welcoming to pets. Easy check-in and very comfortable! Would stay again "

"If I could give ZERO stars I would. We didn’t even get to stay here. They scammed us!!!! 700 bucks. I got every confirmation email you can think of, payment requests, address day of, everything checked out until we showed up to check in and they said they double booked us both of nights! Said there were guests in there but everything was locked up and empty! Then they gave us a number to call and the first thing they asked is credit card number so we couldn’t even get through to them! We were...