6/10 - Ok
Rick and Yvonne O., La Quinta, CA
30 de set. de 2023
Nice location but disappointed
We originally booked a seven day stay to celebrate my sisters 60th birthday. Our stay was cut down to five days due to hurricane Hilary and the fact we were traveling from Palm Springs area and literally could not exit the area due to closed and impassable roads. We have requested numerous times for some sort of refund for those first two days due to circumstances beyond our control, and the property manager has said he would speak with the owners, and there has been no refund offered or given. Now when asked, the property manager does not even respond to my messages.
On the night we finally did arrive, we found less than 1/4 roll of toilet paper in the entire house (of three bathrooms.) The property manager did have someone drop off some toilet paper the next day. Being so close to the beach was a joy and the location was fabulous, there’s not much to complain about there, but the beds and the furniture in the home are dated.
Rick and Yvonne O.
Hospedou-se por 7 diárias em ago. de 2023