This is a well located, clean apartment with wonderful large windows. The beds are comfortable enough, and most things work fine. It suited our group of five: two couples plus a single adult.However:- communication with the hosts wasn't great (Carlo is the name that automatically appears on the VRBO messaging, but Grecia and Enrico are the contacts apparently). I had questions in the run up to the rental that went unanswered until I phoned VRBO and they chased- the apartment lacks some items that would have been helpful, e.g. bread knife and sharp knives generally- the kettle tripped the fuses every time we tried to use it. We informed Grecia but were told it was because the kettle was wet. It wasn't. So we boiled water in pans instead- the shower head in the shared bathroom dribbled (we managed with the handheld but I'm noting here for the hosts to fix)- info provided before arrival was mainly fine, but a key thing we needed was luggage storage and the hosts recommend taking your bags to the rail station (a 30min journey). Actually the Tabac in Piazza Santa Maria del Giglio offered luggage storage for E5 per bag and it's 90 seconds from the front door.Overall, it's a practical and relatively good value place to stay in terms of location, but it doesn't feel like a place that's cared about by its management team, and there's no feeling of a personal service. With some tweaks and better, friendlier communication it could have been five stars.