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Avaliações de Stambolov Hotel Veliko Tarnovo

3 out of 5
Stambolov Hotel Veliko Tarnovo
27 Stefan Stambolov Street, Veliko Tarnovo

Avaliações

6,8
Nota 10 - Excelente. 3 de 15 avaliações" "
Nota 8 - Boa. 6 de 15 avaliações" "
Nota 6 - Ok. 3 de 15 avaliações" "
Nota 4 - Insatisfatória. 0 de 15 avaliações" "
Nota 2 - Terrível. 3 de 15 avaliações" "

7,4/10

Limpeza

6,2/10

Serviço e funcionários

6,6/10

Condições e instalações da propriedade

2,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Erin

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Do not stay here
We arrived about 7pm to be told we had no room even though I had a confirmation of the booking. Was repeatedly hung up on and my calls also ignored. They also ignored hotels.com when they called to also help. Veliko was very busy and we would've been without a room for the night had a local old lady not overheard our problems and offered to help us find a bed for the night - thankfully she spoke English! Do not recommend as this is totally unacceptable service and very worrying for people unfamiliar with the area and not speaking the language
Hospedou-se por 1 diária em mai. de 2022

2/10 - Terrível

Kristina

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Do not book! Arrogant and rude owner!
Don’t book this hotel. We arrived at the property at 6:30pm, and there was nobody on premises to welcome us. We called the phone number listed and we were told that we had no reservation. The lady on the phone was extremely rude and arrogant. She blamed us that we haven’t called her in advance to confirm the reservation- who does that? She said that she hasn’t been working with hotels.com for a long time and that it was not her fault that she didn’t have our reservation. She was not cooperative nor willing to accommodate us. She gave me a horrible attitude on the phone. Luckily, we were able to find another place to stay. Do not book this hotel!
Hospedou-se por 2 diárias em jul. de 2020

8/10 - Boa

Alain

Pontos positivos: Limpeza e conforto do quarto
Sans plus (+)
ce sont des chambre, sans vraiment être un hôtel. La personne qui m'a réceptionné n'avait pas eu ma réservation de la veille !! Bof, mais j'ai bien dormi
Hospedou-se por 1 diária em jun. de 2019

10/10 - Excelente

Nick

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect place to stay
Great place to stay in Veliko Tarnova. It is very close to the Tsarvets, in the heart of the old town area surrounded by shops and restaurants. Fresh coffee in the morning. Family owned hotel, owner was wonderful. 200 year old building but updated/remodeled rooms. View amazing.
Hospedou-se por 1 diária em jun. de 2019

2/10 - Terrível

manolescu

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
don't reccomand
I have arrived in the front of the hotel with my family and the lady who is working there told us that we are not expected in their hotel as we don't have any booking....we have called the hotel and they closed us the phone...we were forced to search for another hotel
Hospedou-se por 1 diária em out. de 2018

8/10 - Boa

Andrew, Stoke on Trent

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stambolov Hotel Veliko Tarnovo
Very friendly receptionist, room was short notice and the manage to full-fill all our requirements. Look forward to our next stay in a few months time. Great for tourists of Veliko Tarnovo as close to most monuments as galleries etc.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Is on the main road and is not a hotel is most likely a hostel is ok for a night stop over to visit this old Bulgarian capital!

8/10 - Boa

Yuliyan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

Frank, New York, NY

Pontos positivos: Limpeza
Simple/Clean Guest House - Great Location and View
Simple check in and check out process using the pre-paid option. There is no dining or amenities but that can be found close by. The woman that I believe to be the owner was very nice although my lack of Bulgarian language skils was a hinderance

8/10 - Boa

Urs, Berlin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Die Aussicht von kleinen Balokon ist unschlagbar.
Das Hotel liegt zentral in der Altstadt gelegen mit einem guten Ausblick auf den Fluss. Das Zimmer war gross und sauber und gut eingerichtet.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stambolov
Hotel is in a very central location in the old part of town with plenty of bars and restaurants within a few minutes walking distance. Our room and bathroom were very clean and the views from our bedroom window over the valley were excellent. Although no breakfast is provided there is a very nice cafe about 1 minute away. Tea making facilities were not available so a kettle and tea and coffee would have come in handy. Although the staff dont speak very good English this did not prove to be a problem. Overall this has good location, price and value.