Dear Antonio, Thank you for taking the time to share your feedback with us, we are sorry to hear we weren't able to fully meet your expectations. At the moment we are refreshing the hotel to bring a new and enhanced look to the hotel. Guest satisfaction and experience is the primary focus and we will always do our utmost to keep our guests satisfied. We are looking forward to welcome you back in the future in our new beautiful hotel. With kind regards, Luca Esseling

Dear Anonymous, Thank you for sharing your review, this is very important for us. It is our pleasure to read your compliments regarding your stay. Hopefully we may welcome you back in the near future. With kind regards, Luca Esseling

Dear Anonymous, We would like to thank you for rating your stay with 4 stars on Expedia, we really appreciate this. Please let us know if you would like to share additional feedback. Hope to welcome you back in the near future. With kind regards, Luca Esseling

Dear JOSE, We would like to thank you for sharing this nice review with us, we really appreciate this. It is our pleasure to read your comments regarding your stay. Hopefully we may welcome you again in the near future! With kind regards, Luca Esseling

Dear Antonio R, We would like to thank you for rating your stay. Hopefully we may welcome you again in the near future! With kind regards, Luca Esseling

Dear traveller, Thank you for rating you stay. Hopefully we may welcome you again in the near future! With kind regards, Luca Esseling

Dear Mitzi, thank you for your feedback. It is great to hear that you loved and enjoyed your stay with us. We look forward to welcoming you back. Best regards, Marylin

Dear Gary, thank you for your feedback. We are happy that you have enjoyed your upgraded room and look forward to welcoming you back. Best regards, Marylin

Dear Maxine, thank you for your nice feedback! We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Solari

Dear Wendy, thank you for sharing your review. While we are pleased the location was great for you, we are sorry to hear you found the sofa bed disappointing. We wish the team could have resolved this during your visit. Hopefully, next time you will have a more comfortable stay with us and we hope to see you again. Kind regards

Dear Anonymous, thank you for taking the time to write a review. We are happy to see your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

Thank you for your message, and for taking the time to share your experience with us, Christoph,It is disappointing to learn that your experience did not live up to your expectations and that you found the room did not suit your needs on this occasion. We usually inform the guests about the features of the rooms in advance, so we can find a suitable room for each guest. We're sorry if you weren't informed about all the rooms’ features.Also, we are sorry that the windows in the rooms are not designed to be opened. To ensure the health and safety measures are complied with in all our hotels, the windows must be kept closed and I apologise if you were not well informed about this. Rest assured that we will work diligently to ensure that a similar situation does not reoccur. We hope for another opportunity to exceed your expectations in the future. Kind regards,

Thank you for leaving us your review,We are happy that you experienced very friendly service from our staff and that the parking near the hotel was to your liking. Nonetheless, we are sorry to hear your room was not serviced during your visit, this does not meet our usual high standards and we wish we could have made this right for you during your stay. Please rest assured we will share your comments with our colleagues to prevent these situations from happening again. We hope this doesn't stop you from staying with us again. Kind regards,

Dear Sylvie, thank you for sharing your review. We are happy to hear you had a wonderful stay with us and that you liked our hotel and your room. We look forward to welcome you back soon! Best wishes,

Dear Don, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Dear Conny, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and liked our hotel and your room, as well as breakfast. We look forward to welcome you back soon! Best wishes,

Dear Minna, thank you for taking the time to write a review. We truly appreciate your nice comments towards the location. We look forward to welcoming you back. Kind regards, Olga

Thank you very much for your time in sharing your feedback with us, Justine. I am pleased to know you have enjoyed your stay with us, finding our staff to be friendly and helpful, as well as our room to be modern and comfortable. It is great to know that our facilities have left a good impression on you and that you have also enjoyed our eco-friendly service offering you with 10euro voucher to spend in our restaurant. On this note, I do hope that we will have another chance to welcome you back with us again in the future.Kind regards,

Thank you Sunjay for your feedback. We are happy you enjoyed your stay with us and found the location convenient for your stay. See you again soon! Kind regards, Solari

Dear Claudiu, Thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us.We do look forward to welcoming you again. Kind Regards, Alina

Dear Kim,Thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed the service and location, we are sorry to see that your stay didn't quite live up to a 10/10 experience - which is always our aim. We hope to see you again soon and wow you with our best services.Kind Regards,Kristine

Thank you for your message,We are sorry we could not accommodate you on this occasion, due to unforeseen circumstances. We would love another chance to welcome you and impress you with our hospitality next time. Kind regards,