Hotéis em Upper Grand Lagoon, FL

"The elevator was down and I’m disabled with multiple sclerosis. I had to take the stairs which is very difficult and painful for me to do. I had even requested an accessible room on the first floor and was told they were all taken. "

"The staff gave several conflicting statements regarding our reservation and repeatedly said "I'll have to check with the manager" and delayed the conflicting statements regarding room location, etc. There is construction - which they were transparent and proactive about communicating prior to arrival - but yet the noise and extent of the work was quite disruptive and made sitting by one of the pools almost impossible. The mattresses were terrible - they did offer a pad or two to help but we...

"Common grounds were clean. My kids loved the pool and hot tub. Room was clean and beautiful kitchen, "

"Hotel muito bonito bem localizado e atendentes atenciosos."

"Unfortunately the room was not serviced during the 3 night stay. I spoke to the front desk after the 2nd night and was assured it would be taken care of that day but it was not. Also, the room phone did not work and the shower supplies (body wash) was empty. Both of these items were brought to their attention as well. "

"Ckean"

"Razoável "

"The hot tub was not working one of the reasons we booked "

"Great, new hotel great customer service lots of great amenities"

"I always like staying here is so nice and close to the airport."

"Cockroaches in our bathroom. Reported to staff nothing was done about it."

"Ocean view is spectacular!!!"

"Great place to stay in Panama City, FL"

"O hotel tem otima localizacao"

"I payed for ocean view with balcony in front ocean, but when check in hotel give me room in building the other side the street, fake comercial , hotel no inform that have other building 2 floors other side"

"Beautiful ocean view, quiet, went during spring break (March 2026) and far enough from the college spring breakers but not too far from activities. "