4/10 - Insatisfatória
Danielle N.
1 de dez. de 2025
Pontos negativos: Limpeza
Once we arrived (1:00am) we came to find the cabin was not turned over from the previous guests and we were horrified to sleep on used sheets and blankets. My husband, children and myself had to sleep fully clothed in our jackets. Both fireplaces do not work. There were dirty dishes in dishwasher and dirty towels in tub. Once mentioned to hosts they responded the next morning and sent housekeepers the next day to change over cabin. Once we arrived we found that they only made the beds using the same blankets that were used before. We could tell from all the dog hair that was on it same as before. The hosts were responsive yes and accommodated our 1st night stay but it was still upsetting. Then to find the hot tub could not be used bcuz it was filthy green from debris and dirt along with stryofoam pieces floating inside. The hosts stated it was from “a broken cover” but you can clearly see it hasn’t been cleaned in quite some time. No chlorine smell or anything indicating it’s cleaned after every guest. We still made the best of our time but won’t book with them again unfortunately.
Danielle N.
Hospedou-se por 3 diárias em nov.. de 2025
