6/10 - Ok
Lois
Viagem com a família
16 de nov. de 2025
The hotel itself is good and the location is great with 2 train stations within a few minutes walk. There are numerous kombinis nearby (Lawson, Family Mart, 7/11).
We stayed in a Hollywood twin which had an ok amount of space for a room in Japan. The hotel doesn’t offer daily cleaning which is the same as most hotels in Japan now, due to environmental policies.
The room had a form of air con however it is centrally controlled and at some times was blasting hot air. We did have a window in the room we could open a bit but it was a bit of an oven at certain times and really uncomfortable. You can put your rubbish outside your door for collection or bath towels but you don’t get replacements, like at other hotels who hang a replenishment bag on your door handle for you to take into the room. Cleaning staff are lovely. We asked for new bath towels at the reception but the staff gave us hand towels.
Japanese staff at the hotel were really friendly and helpful, European staff members weren’t and were unhelpful at check-in where they just assumed we knew what to press on the self check-in screen and hiw to sort our own room key. They were quite patronising when they did show us what to do. One lift in the hotel which is fine for quiet times but if you need to use it to get up or down in the hotel quickly at busy times you’re stuck. One washer and one dryer at the hotel which smelled quite damp.
Roof terrace does have some great views of the city and Tokyo Tower.
Lois
Hospedou-se por 9 diárias em nov.. de 2025