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"The staff were excellent even through a period when the local wireless network went down. the staff took this in their stride, Gwen the owner was excellent, Cally was doing a great job similarly to chris and all the staff went out of their way to provide an excellent service"

"Excellent location and a wonderful experience overall! Will stay again if ever I come to Shetland again! View from top room absolutely amazing!"

"The hotel was close to a bus stop which for me was great as I don't drive. It was about a 15 minute walk from the centre of Lerwick and it involved walking up a few hills but it was possible to get a bus from the hotel. The hotel its self was clean and comfortable. I ate at the hotel every evening of my stay as there was no nearby restaurants. The food was very nice but very expensive I would recommend getting a bus to and from the airport as its so much cheaper than the taxis, which were...

"Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices. "

"We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water...

"The staff was outstanding. The food was great, I wish I had the recipe for the Beef in Guinness Gravy. We would have no problem staying here again."