I arrived on a rainy day. From the reception, an e-vehicle ferried me to the residence/hotel building. To my surprise, there was no elevator and I need to go up to the fourth floor with my large luggage. No one helped me. The room smells like molds. Also, it was dark. There is no cellular network signal. I was trying to call the front desk to ask for help for a room change but no one was answering. I had to walk under the rain to get back to the reception area. They apologized and transferred me to a different room, an upgraded one. However, the room also smells like molds. During my first night in the upgraded room, two cockroaches were flying around my room. I was able to kill one but the other one escaped. The staff requested me to leave my room so they can disinfect and prolly kill roaches. It was a stressful experience.
