I recently stayed at the Hilton Taghazout Bay beach & spa and, while the aesthetic of the hotel is truly beautiful and inviting, my experience was unfortunately marred by several issues.
Firstly, the food was quite disappointing. I ended up eating the same salad and shawarma for three nights in a row simply because I couldn't bear to try anything else. The flavours were lacking, and even the desserts were a letdown, either too dry or excessively moist without any real taste.
Moreover, the management left much to be desired. Upon arrival, I was mistakenly charged twice for a meal, and my attempts to resolve the issue were met with frustration. Instead of receiving help, I was continuously fobbed off and directed around without any real assistance.
Overall, while the hotel has potential with its stunning design, the poor food quality and ineffective management significantly detracted from my stay. I hope they can address these issues for future guests.
