8/10 - Boa
Melanie L.
20 de jul. de 2025
Pontos positivos: Limpeza
Beautiful home not great communication
We stayed 3 nights. Home is beautiful inside and situated in the gorgeous Black Hills. It is right next to Hwy 14A, so is a bit noisy with traffic/motorcycles. Home is clean, had everything we needed. This was our 1st time using Vrbo. Communication was almost non-existent. We were arriving late, so I texted right after I reserved to find out if the home would be well lit and easy to find. No response. (And the home was not easy to find after dark. I recv’d a text one day early welcoming us… which made me concerned whether I’d reserved for the correct nights. After rechecking reservations and never receiving a response on my earlier text I surmised that the host was not very engaged. If there were issues or things going on in their lives, a quick response would have been welcomed! We’ve stayed at many Airbnbs which the hosts were very conscientious to communicate very well and make sure we had everything. So, disappointed with that aspect, but everything else was good.
Melanie L.
Hospedou-se por 3 diárias em jul. de 2025