Castelos em Sterling, CT

"Rooms are pretty beat up and need renovation."

"very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...

"Clean Room. Bed was Comfortable and check was very thorough. Place has some quarks and some things are being renovated. Loved the area to fish and the restaurant next door was busy but good. Just off the highway so real Convenient. There is a bait store right up the road and several public golf courses within 5 miles. If your on the top floor a little bit of a climb up the stairs in the back to get up to the room. Muffins Cereal and Coffee and Juice in Morning."

"We thought the breakfast was limited and expensive compared to other hotels we've stayed in that offer free full breakfasts. The hotel, our room, and amenities were very well maintained and met our needs. And, of course, the casino was overwhelming as always! Happy 42nd Anniversary to us!"

"The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!"

"Comfortable stay."

"Great!"

"The room smelled of cigarettes . The tv didn't work and the hor water wasn't hot enough "

"Everything was goo"

"Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...