Hotel-boutique em St. Louis

"Lugar incrivel! Excelente localização e qualidade"

"Don’t try to sleep in past 8 am. Apparently it’s completely acceptable for staff to come bang on your hotel room several hours before check out and then just let themselves in. No explanation or anything. Even had the do not disturb sign on the door. I reported the incident to the hotel and got 0 response. We checked out and won’t be back after the uneasy experience."

"Equipe excepcional, meus agradecimentos ao Karim, muito gentil e prestativo. Ótima estadia."

"This was a beautiful hotel. We did not realize until too late that check-in times were limited. And we really missed having a fridge in our room. The manager did let us use the fridge in the upstairs lounge but that was shared with another group of people."

"A cama do quarto estava suja…bem nojento"

"Front desk staff was very helpful in answering question about the property and surrounding area!"

"Café da manhã horrível…"

"Todos os equipamentos funcionam muito bem, recepção muito cordial. Já no quarto, falta uma iluminação central para deixar o quarto mais claro, não gostei do quarto a meia luz. A limpeza deixou a desejar, mesmo deixando a placa de limpeza e avisando que o frigobar estava sujo a limpeza não foi feita. Rodapés empoeirados e a toda volta quando chegava ao quarto tinha que pedir toalhas. Obs: importante sobre o estacionamento, já está sendo paga a diária o mínimo que deveríamos ter é o...

"Good hotel good plane , near the arch"

"The hotel is nice, but I booked it specifically for the rooftop, heated, year-round pool. I had confirmed our two rooms the morning of our check-in, and the hotel staff didn't tell me that they had closed the pool. I learned of it upon check-in. We were traveling with two 12-year-old boys and were very disappointed. We didn't use the other amenities and would have stayed somewhere less expensive had we known about the pool, which is advertised front and center on the first page of their ad....

"The hotel's facilities are good, but breakfast was not the continental offering I'd expect from a Westin. Service badly undermined my stay. Check-in was poor and the front desk seemed unprepared. I arrived from Chicago with several bags and no one offered help. Reception couldn't find my reservation — my name has five words and had been merged incorrectly in their system. Instead of searching further, the agent told me to rebook; I did via Expedia (non-refundable). I asked him to keep trying, as...