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Grand Royal Antiguan Beach Resort

Categoria da propriedade: 4.5

Escolha as datas para ver os preços

Avaliações

5,6 de 10

Comodidades populares

  • Piscina
  • Spa
  • Estacionamento incluído
  • Restaurante
  • Ar-condicionado
  • Academia

Opções de quarto

Filtros disponíveis para os quartos
Mostrando 4 de 4 quartos

Quarto standard, 1 cama King

  • Acomoda 4
  • 1 cama King

Carrega todas as fotos de Quarto standard, 1 cama King, vista para a montanha

Quarto standard, 1 cama King, vista para a montanha | Roupas de cama antialérgicas, cofres nos quartos, escrivaninha

Quarto standard, 1 cama King, vista para a montanha

  • Vista para a montanha
  • Acomoda 4
  • 1 cama King

Carrega todas as fotos de Quarto standard, vista para a lagoa

Roupas de cama antialérgicas, cofres nos quartos, escrivaninha

Quarto standard, vista para a lagoa

  • Vista para a laguna
  • Acomoda 4
  • 2 camas de casal OU 1 cama King

Carrega todas as fotos de Quarto standard, vista para o oceano

Roupas de cama antialérgicas, cofres nos quartos, escrivaninha

Quarto standard, vista para o oceano

  • Vista para o oceano
  • Acomoda 4
  • 2 camas de casal OU 1 cama King
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Informações a área

Na praia em St. John's, Grand Royal Antiguan Beach Resort fica no bairro Five Islands Village. Para admirar as belezas naturais, visite Praia de Dickenson Bay e Jolly Beach. Para quem viaja com crianças, Antigua Botanical Gardens e Reservoir Range são ótimas opções de passeios. Atividades como passeios de caiaque são ideais para quem gosta de água, mas se quiser experimentar algo diferente, experimente trilhas para caminhada/bicicleta nos arredores. Confira nosso guia de viagem sobre St. John's.
Mapa
Deep Bay, Five Islands Village, St. John's, Antigua

Nos arredores

  • Praia de Deep Bay
    Praia de Deep Bay
    3 min de caminhada - 0.3 km
  • Galley Bay
    Galley Bay
    15 min de caminhada - 1.3 km
  • St. John's Harbour
    St. John's Harbour
    3 min de carro - 1.6 km
  • Fort Barrington
    Fort Barrington
    3 min de carro - 1.3 km
  • Praias de Hawksbill
    5 min de carro - 2.9 km

Opções nos arredores

  • Aeroporto Internacional V.C. Bird (ANU) - 34 min de carro

Restaurantes

  • Rumrunners By The Sea
    9 min de carro
  • Score
    3 min de caminhada
  • Cheers Bar
    9 min de carro
  • Harbour View Cafe
    9 min de carro
  • Hemingways Caribbean Cafe
    9 min de carro

Sobre esta propriedade

Grand Royal Antiguan Beach Resort

Hotel de luxo ideal para famílias em Five Islands Village
Você encontra as seguintes comodidades em Grand Royal Antiguan Beach Resort: terraço na cobertura, cafeteria/café e jardim. Com localização de frente para a praia, barracas de praia de cortesia e prática de esqui aquático, hotel é o lugar perfeito para aproveitar o sol. O local conta com dois restaurantes, que oferecem café da manhã, almoço, jantar e culinária caribenha. A academia 24 horas oferece aulas de aeróbica. Você também pode encontrar as seguintes atividades: prática de windsurfe, prática de mergulho livre (com snorkel) e pescaria. Além de comodidades como parquinho e serviço de lavanderia e lavagem a seco, os hóspedes podem se conectar ao Wi-Fi nos quartos (sobretaxa).
Os benefícios incluem:
  • Uma piscina externa e uma piscina infantil, com guarda-sóis
  • Estacionamento sem manobrista grátis
  • Café da manhã feito na hora (sobretaxa), quadras de tênis e recepção 24 horas
  • Áreas para não fumantes, churrasqueiras e lancha
Características do quarto
Todos os 265 quartos incluem vantagens, como ar-condicionado com controle de temperatura, além de cofres e Wi-Fi.
Outras comodidades incluem:
  • Banheiros com banheiras e produtos de toalete grátis
  • TVs com canais a cabo
  • Serviço de babá, cafeteiras/chaleiras e serviço de arrumação diário

Propriedades semelhantes

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Ocean Point Beach Resort & Spa - Adults Only
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  • Piscina
  • Spa
  • Disponibilidade de planos com tudo incluído
  • Aceita animais
8.6 de 10, Excelente, 668 avaliações
O preço é de R$ 848
Total: R$ 1.126
inclui impostos e taxas
9 de mai. – 10 de mai.
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Comparar propriedades semelhantes

Comodidades da propriedade

Internet

  • Disponível em todos os quartos: Wi-Fi (USD 5 por diária)
  • Disponível em algumas áreas públicas: Wi-Fi (USD 5 por diária)

Estacionamento e transporte

  • Estacionamento sem manobrista grátis no local
  • Estacionamento limitado sem manobrista no local

Alimentação e bebidas

  • Café da manhã feito na hora disponível todos os dias entre 7h e 10h30 mediante uma taxa
  • 2 bares/lounges
  • 2 restaurantes
  • Lanchonete/delicatéssen
  • Uma cafeteria

Restaurantes no local

  • Beach Hut
  • Lagoon Café
  • The Lobby Bar
  • Waterfront Restaurant

Atividades

  • Academia 24 horas
  • Áreas para mergulho livre (com snorkel)
  • Aulas de academia
  • Embarcação aquática individual motorizada
  • Esqui aquático
  • Parquinho
  • Passeios de vela
  • Pesca
  • Piscina externa
  • Piscina infantil
  • Prática de parasail
  • Prática de windsurfe
  • Tênis
  • TV em áreas comuns
  • Vôlei

Ideal para famílias

  • Geladeira mediante solicitação
  • Lanchonete/delicatéssen
  • Lavanderia
  • Parquinho
  • Piscina externa
  • Piscina infantil
  • Serviço de babá no quarto

Conveniências

  • Armazenamento para bagagem
  • Balcão de recepção 24 horas
  • Cofre na recepção
  • Lavanderia

Serviços para hóspedes

  • Arrumação de quartos diária
  • Equipe multilíngue
  • Mensageiro
  • Serviços de casamento
  • Serviços de lavagem a seco/lavanderia

Serviços corporativos

  • Business center 24 horas
  • Centro de conferências
  • Estação de trabalho com computador

Área externa

  • Barracas de praia grátis
  • Churrasqueira
  • Guarda-sóis
  • Guarda-sóis
  • Jardim
  • Na praia
  • Terraço na cobertura
  • Toalhas de praia

Spa

  • Serviços de massagem no quarto

Acessibilidade

  • Elevador

Mais

  • 1 edifício
  • 8 andares
  • Não é permitido fumar nesta propriedade

Comodidades do quarto

Quarto

  • Cortinas blackout
  • Roupas de cama antialérgicas

Banheiro

  • Banheira
  • Banheiro privativo
  • Produtos de toalete grátis
  • Secador de cabelo

Entretenimento

  • TV com canais a cabo

Alimentação e bebidas

  • Geladeira mediante solicitação
  • Máquina de café/chá
  • Serviço de quarto limitado

Mais

  • Ar-condicionado com controle de temperatura
  • Cofre
  • Escrivaninha
  • Ferro e tábua de passar roupa
  • Quartos conectados disponíveis

Políticas

Check-in

Check-in a partir de 15h

Check-out

Check-out até meio-dia.

Instruções especiais para o check-in

A equipe da recepção vai receber os hóspedes no momento da chegada.
A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Métodos de acesso

Porteiro

Animais de estimação

Animais de estimação ou de serviço não são aceitos

Crianças e camas extras

Crianças são bem-vindas
Camas dobráveis/extras não disponíveis
Berços (camas para bebês) não disponíveis

Opções de pagamento na propriedade

Informações importantes

Taxas

Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

  • A cidade cobra um imposto de USD 5.00 por pessoa, por diária. Esse imposto não se aplica a crianças de até 6 anos.

Incluímos todas as cobranças que a propriedade nos forneceu.

Extras

  • Taxa para internet sem fio no quarto: USD 5.00 por diária (os preços podem variar)
  • Taxa para internet sem fio em áreas comuns: USD 5.00 por diária (as tarifas podem variar)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito.
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Importante

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando em contato diretamente com a propriedade no número fornecido na confirmação da reserva
É proibida a entrada de animais nesta propriedade, inclusive cães-guia

A propriedade também é conhecida como

Grand Royal Antiguan Beach
Grand Royal Antiguan Beach Resort
Grand Royal Beach
Grand Royal Beach Resort
Grand Royal Antiguan Beach Hotel St. John`s
Grand Royal Antiguan Beach Resort Antigua/Saint John Parish
Grand Royal Antiguan St John's
Grand Royal Antiguan Beach Resort Hotel
Grand Royal Antiguan Beach Resort St. John's
Grand Royal Antiguan Beach Resort Hotel St. John's

Perguntas frequentes

Grand Royal Antiguan Beach Resort tem piscina?

Sim, a propriedade dispõe de uma piscina externa e uma piscina infantil.

Grand Royal Antiguan Beach Resort é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Grand Royal Antiguan Beach Resort?

O estacionamento sem manobrista é grátis nessa propriedade.

Qual é o horário de check-in em Grand Royal Antiguan Beach Resort?

Horário de início do check-in: 15h.

Qual é o horário de check-out em Grand Royal Antiguan Beach Resort?

Horário de check-out: meio-dia.

Onde fica Grand Royal Antiguan Beach Resort?

Na praia em Five Islands Village, este hotel fica a 2 km de Praia de Deep Bay, St. John's Harbour e Fort Barrington. Galley Bay e Praias de Hawksbill também ficam a 3 km.

Avaliações

Avaliações sobre Grand Royal Antiguan Beach Resort

5,6

7,4

Limpeza

6,6

Localização

6,8

Serviço e funcionários

5,4

Condições e instalações da propriedade
Nota 10 - Excelente. 14 de 118 avaliações
Nota 8 - Boa. 23 de 118 avaliações
Nota 6 - Ok. 33 de 118 avaliações
Nota 4 - Insatisfatória. 21 de 118 avaliações
Nota 2 - Terrível. 27 de 118 avaliações

Avaliações

8/10 - Boa

Lionel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

BETTER THAN EXPECTED!

Was apprehensive about selecting this hotel due to the noted poor ratings. Decided to stay there due to the near proximity to St. John's. So I went there with limited expectations. I was surprisingly pleased with my stay there. Very friendly staff especially Mr. Joseph at the front desk. Maybe I was just there at the right time but the environment was peaceful and quiet. The property is attached to a beautiful beach that captivates the most picturesque sunsets. There is an adequate restaurant on the property and a nice pool. The rooms are clean with mini fridge and Wifi. There is a small exercise room that can use some upgrading or at least the addition of some free weights but has a universal machine and is serviceable. The only downer was during my checkout dealing with a rather rude woman at the desk. Overall I would still give it a thumbs up!

2/10 - Terrível

Ervin James, Maidstone Kent U/K

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

Worst Hotel I have stayed in!!!

On arrival no bell boy for luggage. At dinner only myself and my wife same breakfast, same dinner and breakfast. No entertainment. 1 restaurant, 1 bar. Dirty pool, broken loungers and worst of all inedible food at exorbitant prices compounded by the ++ taxes. We had to stay Saturday, Sunday but left on Monday as soon as possible. Web site a pack of lies and Expedia should not have sent us there!!!

2/10 - Terrível

rachel, New York, NY

Pontos negativos: Condições e instalações da propriedade

Pools were disgusting, no activities as listed

Do not go to this hotel unless you plan not to use the pool or any of the activities listed in the description. We went for Christmas '16, there was not one decoration or bit of music for the holiday. There was nothing to do there. The description lists parasailing, jet skis, etc but there was nothing there. Beach chairs were chained up. There was a dock to see the sunken ship which lies in the adjacent bay and that too was closed. Pools were unusable. They were disgustingly dirty and appeared not be cleaned in weeks, maybe months. Lounge chairs were not provided. Rooms were ok, tvs were old. Place looked a bit run down and deserted. The only upside was the food. It was fresh and well-prepared. Restaurant staff nice. A ride from this hotel to anywhere was $30 round trip, as it in the middle of nowhere.

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Do Not Waste your Money

This was the WORST Hotel we have ever booked. We could not stay here. We asked for a refund, but will be checking our credit card to make certain they are not charging us. They put us in a room - the air conditioning was not working. They told us they were sold out - booked solid.....only 3 cars in the parking lot. We attempted to stay. The air conditioning did not work in the second room; the maid never came; there was NO ONE in this hotel. We believe they only had 8 rooms working and even those didn't have air conditioning. When we went to check out after the first night, the person at registration did not seem surprised when we were checking out or telling them that the air conditioning did not work in the second room. The property is old, needs a serious facelift.

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade

This hotel should not be open

My stay at this hotel was so disappointing. It has so much more potential. The hotel sits on a large piece of land but its falling apart (literally). It boasts having several restaurants on its website but only one was open. The pools looked disgusting. I wouldn't dare set foot in the pool. The beach is nice but it was deserted. However, the rooms were clean and spacious. The prices at the restaurant were pricey. Pretty ridiculous. I've heard from the locals that the hotel was shut down for some time and recently opened about a year ago...but when you speak to the staff they say they've been working there for 10+ years. The hotel is also secluded so you have to take a cab everywhere, which can be pricey.

4/10 - Insatisfatória

Sonia, Florida

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Was nothing to write home about, the staff in the dining room was nice they is the only thing that was good about the hotel. Front desk clerk he was not pleasant. The air condition in the room they put me, did not work the toilet seat was nasty and brown, bathrooms was out dated. I could go on and on. Would not stay there again, also was too far

4/10 - Insatisfatória

BigRed, NYC

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

Almost Abandoned

there are 6 employees for the entire hotel. only part of the 3rd floor is open for guests and they have signs that they are doing repairs on 3/4th of the hotel, which is falling apart ( there is no work being done). DON'T STAY HERE. the only nice thing was the service at the bar.

2/10 - Terrível

JONATHAN, Monterrey, MX

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

Tengan cuidado.

El hotel está en completo abandono, sin mantenimiento.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

in a nutshell... love the hotel

We had an amazing time the entire staff was nice and friendly they insured our stay was pleasant. The manager was very nice and was available if we ever had any issues. The females at the fro t desk wasn't informative but the young man that works at night answered all out questions. The rooms were clean and the AC was great. The beach was nice and clean as well as the beach. The chef was nice he came out so we could tell him thanks. The waitress were very nosey ease dripping on our convos but other than that they were nice. This hotel is secluded from everything but minutes to the town where everything us at your fingertips. Keep in mind this hotel has the potential to be a 5 star but I'll say its on a 4 star level.

8/10 - Boa

Jasmin, Boston, MA

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Great staff, Amazing Views!

The staff were very friendly and extremely thoughtful to children. The beach and the views were amazing. Overall we had a great stay and we will definitely visit again.

2/10 - Terrível

Viajante verificado

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Lies lies and more lies

Everything on this website about this hotel is a lie. They don't have more than half of the amenities listed. The hotel is very run down and needs to be painted and fixed. The wifi is HORRIBLE I tried to connect and it took me almost two days until I finally did. When I addressed this issue to the staff they gave me attitude about it and wouldn't even help me at all and said it wasn't there issue. The hotel beds are not even queens beds it's a LIE they are full beds and are highly uncomfortable the rooms are also filled with mosquitos. When we complained to the manager about the amenities the staff laughed and said Expedia needs to update their information because there is no amenities whatsoever in this hotel Except the pool and beach I HIGHLY RECCOMEND NOT GOING TO THIS HOTEL YOU WILL REGRET IT!!!!!!!

6/10 - Ok

Carol E, Raleigh

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade

Great basic hotel No luxuries.

The hotel has great bones, but clearly needs a major renovation. Clean rooms, gorgeous beach, friendly and helpful staff. Basics are fine, but wifi was terrible, and the rooms need work.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Not the end of the world

If you've ever wondered what it's like to have an almost private mansion, beach and pool, here is your chance. Lots of reviews complain about the decor and state of the building. Frankly this is what Hawaii will look like in 5-10 years. Floors 1-3 are under renovation. Not that I saw any work getting done. There is an article in the Observer magazine. It talks about the government taking over derelict properties. This property is under review by the government. Use your favourite search engine to find it. The cleaning staff was great. They managed to remove all the sand we tracked into the room every day. This is a great hotel for 2-3 days if you have a vehicle. If you are someone who needs to see and be seen by hundreds of people this isn't for you. It's a great property for kids. They can't wreck anything and there is no one around to hear them. The all inclusive option is expensive. I was quoted $250-$330USD/day. Three of us in the room. We got lucky. Booked the least expensive room and ended up with an ocean view. Worst case scenario, you'll be on the 4th floor facing the hill behind the hotel. Of course there are a few bad things. The dead cockroach that came out of the ice machine. The elevator always resets to the top floor. If you're not happy with this place, the internet is just strong enough to book another property.

8/10 - Boa

Mat, Osoyoos, BC

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Former . . . and future gem!!

Booked through Hotels.com when travel/flight/cruise arrangements were disrupted so "sight unseen". Although the facility has been allowed to run down, the original facility was tremendous and there are plans to refurbish. Rooms were excellent and the beach unparalleled. The staff could not have been more helpful and the new manager is a consumate host and will help the facility get back to prominence. Recommend you give it a shoot.

6/10 - Ok

Manu, PR

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Nice hotel they should promote more

Ac not woking room and facilities clean landscaping needs attention nice staff WiFi good. Business stay great

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
This hotel has seen better days. It seems as though it used to be a point of destination with 1st class accommodations and beach front property. Consequently this place requires maintenance, which is the issue. Beautiful place but ownership needs to take care of it better.

10/10 - Excelente

Delon, Bronx

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Fun in the sun

I had an awesome time and I will be back next year!!

4/10 - Insatisfatória

ALINE

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

hôtel bon rapport qualité prix

Personnel agréable, les chambres sont correct pour le prix, une très belle plage et une salle de sport neuve, une superbe vu depuis la chambre sur le balcon un tout petit point négatif restaurant hôtel est cher puis l hôtel mérite un ravalement mais il reste tout de même correct

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto

good for the price

We received a discount by booking flight and hotel on Expedia. The hotel has some shortcomings, but we were satisfied with the value in relation to the price we paid. Desk clerk was rude at check in. Restaurant over priced. Near a bad location. But security is good with guard at the gate and on the grounds 24/7. Free upgrade to beach view. Rooms were clean and maid service was good. View from the room was excellent. AC in room is adequate but could use improved circulation into bathrooms and sleeping area. It blows too hard directly on the desk area for someone sitting there. I was sweating in the bathroom and on the bed and cold at the desk.

4/10 - Insatisfatória

CMarie, London

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Continuous cold water.. Lovely Hotel Staff Huge lack of hotel facilities such a shame

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The resort is very old, almost empty. Doesnt look like the picture and apparently those that travel to Antigua avoid it. The area where it is located has great beach, but nothing else there. Too expensive. Only place one can dine is in the hotel - expensive and not very good food. English Bay or Jolly Harbour would be way better areas to stay.

4/10 - Insatisfatória

Veteran Travelr, Midwest USA

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Not quite the Bates motel, because nobody dies

This hotel is in a beautiful Caribbean country - my mother said to say something nice or not at all. My wife and I were the only guests for most of our stay. The hallways were dirty, scary and abandoned. Just like the rest of the place. The beach is beautiful, but there is no staff to help you with a beach chair, as they are all chained up and no staff to be found! A non-guest remarked about the beach "what stunning beauty". And the hotel - "what stunning neglect"! Very disappointed and not worth our substantial cost to stay. Find somewhere else to stay.

6/10 - Ok

Irmgard, Berlin

Pontos positivos: Limpeza

Gelungen

Umgebung war ausgezeichnet, wunderbarer Strand

6/10 - Ok

Mack Vaughn, NJ

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade

confusing experience but not without it's charms

Simply put. This hotel which looks like it holds hundreds of people had between 8-15 guests the entire time we stayed -which was one week. This was during the busy season ( Feb, dry season ). Other hotels like nearby Sandals were teaming with tourists of all types. Now this was utterly weird to us, especially on our initial walk around the hotel and beach. There are 3 restaurants, but only 1 will be open a open once a day for a few hours so- if your hungry before 7pm but after 4pm- you're out of luck. Arranging for a taxi isn't as easy as you might think and they encourage you to book the driver in advance through the front desk. Not what I was expecting with a hotel of this size. The two biggest bummers where there were two menus at the restaurants and we got tired of the food, and the condition of the hotel is noticeably bad. Broken ice machines, bathroom door in our room didn't close or lock, wobbly railing on our ocean view room on the top floor (8th), outdated non HD tv with annoying lines across the screen, limited drink options. The whole place was operating on a shoe string budget. We popped for the ocean view room with a breakfast plan at around 300 US per night so overall not the fit and finish you'd expect for that cash. Redeeming qualities were the vacant beach, which is gorgeous! Felt nice to have it all to ourselves seemingly. If you plan on spending your entire trip at the hotel you might want to reconsider, the limited food options will bug you quickly.

2/10 - Terrível

junie, florida

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Terrible hotel close to the beach

This was my 2nd stay at this hotel, my first stay was during carnival it was ok the beach was great. My 2nd stay was horrible. 1st there was no hot water for 3 of my 4 days, the phone in the room did not work for the 4 days we were there. The ice maker did not work for the 4 days we were there. The food was expensive and awful. The hotel staff could care less when u complained. From one staff member to the next everyone kept saying I left a note for the next person. I was glad to be gone from that place. Totally disappointed.