2/10 - Terrível
Lubomir
Viagem a dois
12 de fev. de 2026
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
Horrible customer service. The application for the resort is not operational. Making any reservation impossible unless you physically walk in between 10am-3pm. So if you are out exploring during the day making any reservation for the restaurants impossible. We tried texting, calling and speaking with management after hours, no luck.
The buffet selection is very bland and lacking staff. Every single day… there was no bacon for breakfast. You had to wait 15 minutes if you wanted and the very little they did bring out was gone right away as there was line. Similarly for dinner, the grill station didn’t have any staff for 3 consecutive nights. So if you wanted fresh grilled beef, pork or chicken out of luck. When asked when it is going to staffed, everyone just shrugged their shoulders.
We received $300 resort credit. Since we couldn’t do any reservations in restaurants due to above mentioned issues, we opted for private dinner, which was close to $400 but we were assured that we can use all of our credits towards it. When checking out, the only applied $30 and refused to honor what was agreed upon during the booking.
Stay far away, definitely do not recommend to anyone.
Lubomir
Hospedou-se por 4 diárias em fev. de 2026
