We booked this location back in October 2023 for our stay in later March. Three days before our check in, we received all the check in instructions, check in at the front desk went smooth and the staff was very friendly and helpful to us during our terrible experience. When we entered our condo it was very noticeable not to be cleaned, beds not made, dirty dish, garbage full, bathroom not clean, etc. I call the host of the condo and they told us that we did not have a reservation, it was canceled a week after we booked and they refunded us the money. That was not true, but I double checked the credit card statement and there was no refund, went through all my emails, received no email about the cancellation and checked the status on vrbo and it said it was all still booked. I informed the host none of that was true and pretty much hung up on me. I contacted Vrbo and they also did not see any cancellation. I tried calling the host back and my phone calls and emails were ignored. Vrbo was able to get us a room at Margartiville Resort for the duration of our trip but a lot of time on the phone with vrbo to get everything figured, which we will never get that time waste on our vacation back. DO NOT BOOK FROM THIS HOST, Vrbo needs to remove them and not allow them to have rentals